Publix Super Market

Located in Lenox Marketplace, this is convenient to my work. Though Subway is in this same area, I decided that I wanted to try something new out. Publix will create subs to order that you can pick up in the store. On their deli site, you can order meats, cheeses, subs, flatbreads, platters, and boxed meals. You choose the type and size and then you go to a new page to customize your order. You can select your bread (white, whole wheat, or Italian 5 grain), cheese, and toppings. You choose to have it pressed, toasted, or neither. A medium drink and chips will cost you $ 1.50 extra. Drink and 8 oz. soup will cost you $ 2.50. You can then schedule the time of your pickup. Can even be a different day.
Lenox Marketplace is a big shopping center, but Publix is very visible and easy to find. I was able to get into the store quickly. But I was very confused about what I was supposed to do when I found my sandwich. I asked someone and found that you can pay for order at any register. Note: you cannot pay online. That would be a good improvement. The sub was decent. Not something that I would crave though. I appreciate the convenience of ordering online.

I usually shop at this publix because I like the meats in the meat department. But within the last six month, the departments has when down hill. They are always out of or don’t have the cut of meat I like. The hamburger meat is always low and never chicken on the self. And I even recently bought hot dogs and they were out of date by at least a month. I use to love Publix but I guess I will be force to shop whole foods

Nice fresh flowers and orchid selection. Thank you for the well designed parking lot.

Omg Omg Omg … I work in this area so I like to dip off here for lunch as my getaway. Let me just tell you this has to be the best Publix I have ever been to. Everything is always so fresh, customer service is always on point… So what prompted this post (I rarely post these … My experience has to be outta sight … Or really bad) was the Sour Cream Cake Donut I just had … Omg it was so fresh … I want to leave work and go get 3 more. I am mad I only got one. Why would I think any different as I eat their glazed, and chocolate ones all the time. Lord … I want more!!!

I, too, was at the Peachtree Road Race and was in this Publix on race day. They were triumphant in their community spirit and being part of the neighborhood. They maybe on the higher end of prices, but the service they give is worth every extra penny!

Great Publix with the friendliest staff. Had a rain delay at the Peachtree Road Race today and this location is near the start line. The workers were all very gracious and opened up the store for restrooms and gave out trash bags for ponchos and ziploc bags to protect our phones. Even a couple workers helped cut holes in bags to make the ponchos! Speedy cashiers to keep the crowds flowing… All before 8am! Excellent customer service and they really should win an award for being so kind to the runners. I’ll def be back to return the favor.

This Publix is slipping. As I stated in my previous review; entering, exiting and parking in this garage can be quite the pain in the neck. But also today, it was dirty. Publix is never dirty. The bathrooms were particularly disgusting. I also took notice that everything in this store is more expensive than every other Publix I’ve been to. And I go to Publix a lot. Rumor has it that 30 326 is the wealthiest zip code in Atlanta, so maybe that has something to do with the inflated prices. Just drive a mile North (Publix @ Town Brookhaven) or South (Publix @ The Peach) on Peachtree and you will discover a much better Publix than this one.

This is probably one of the shabbier Publix supermarkets I’ve ever visited. No self-​checkout. very small, tiny deli, everything seemed too small, crammed together, and sort of unkempt. Their sub’s weren’t good. Tuna tasted old and weird. Like really weird. But, the woman who filled my order honored my request that she wear gloves, so that was nice. Hygiene is such an issue at supermarkets, so I appreciated this. The cashier was weird. Seemed kinda high, honestly. Or at least creepy. Shivers…

Not much into writing reviews for supermarkets but here is mine…
First of let me say that this location is only blocks from our penthouse in Buckhead and is our primary go to store, when we do not make it to Super H or Dekalb Farmers Market.
This store is always clean, the people that work there are always super friendly and helpful and the check out lines are always short (this place actually opens more lines when there are people waiting! A refreshing change from most retail outlets that don’t care how many people are waiting and only have 1 or 2 registers open)
They routinely pull us out of another line (when we have more than 10 items) to go through the express check out when no one is waiting.
The produce is ALWAYS fresh! Produce stock is depleted when weather or some other factor prevents regular shipments. They do not stock substandard items just to put items on the shelf.
The line at the deli is usually long for several reasons. One… they have great items and two, there is a strong support of local people that shop here.
The rotisserie chicken meal deal is phenomenal at $ 11 (or so). Only recently after I made numerous suggestions to store management do they put the meal deal bags out in front of the deli (before you had to wait in line and ask a person for the bag.)
Overall, Publix is not the cheapest supermarket in the state, but they are the most convenient, friendly and stock the items that you need to get right now. If you want fresh fish heads this is not the place but Publix never marketed themselves as the goto seafood provider in Buckhead.
My apologies go out to other Unilocalers that do not have the consistent experiences that I have had at this store. for the last 5 years.

Despite being my go to Publix due to it’s location, it’s not my favorite by any means. The problem mainly revolves around food freshness at this location.
— Bought organic milk that expires in several weeks according to the box, only to get home and realize it’s spoiled.
— Avocados are almost always a guaranteed miss here. No matter how they feel to touch, almost always rotten once you cut them apart. If not rotten, spoiled.
— Garlic, same story as avocados. Usually rotten once you actually peel it.
— Organic section is terrible, things are mostly spoiled or about to be right in the supermarket
Overall, I really like Publix and hate giving it a bad review, but this location really need to improve. Service is always great, so they have that down. Staff is very very nice and goes over the top. This is with exception of the deli and cooked food counter, there it’s a mess and they never have things replenished.
One more thing, the fruit they sell here don’t even smell or taste like fruit for the most part. Very bland. No comparison to something you’d get at dekalb farmers market where fruits are bursting with flavor, or even in comparison to many other Publix locations.
Worst part about all this is that you don’t find out until you get home. I usually feel too lazy to and try to get a refund for garlic that cost me a buck or less.

This Publix is smaller and consequently offers less selections of everything. It’s also a high traffic area, so the pickings can get even slimmer. It fulfills its purpose but doesn’t make for the greatest shopping experience. Nonetheless, I felt the service is still very good. I needed 3 ribeye steaks. The steaks only came in two. I was willing to purchase another pair of steaks but the last one was snatched up. I asked the young gentleman in the meat station and if it’s possible for him to get me another ribeye steak with about the same thickness. He graciously did it for me. Yay!

Rather than writing out a review in paragraph form, Publix is best summed up in a series of bullet points!
–convenience and friendly employees mean a lot to me– I’ll pay more for them– at Publix, they take the extra second to recognize you and speak kindly
–the Publix brand items are good quality and often better than some name brand products
— Publix Premium Ice Cream is TO DIE FOR– often the half-​gallons are on sale for $ 3.50– I’d make a trip just for their ice cream (try their seasonal flavors!!!)
–Their produce is often fresh and abundant
–COUPONS! Yes, Publix is pricier than competitors, but if you take advantage of their weekly coupons, Buy-​one-​get-​one free deals, and the fact that they will the discount of any consumer coupon you bring in, Publix is comparable, if not cheaper than Kroger.
–Their stock of «ethnic» foods is very limited
–Demos! Every evening around dinner time, they do cooking demos, complete with tastings, recipes, and all the ingredients readily on hand.
–The store is always clean and well maintained, but they are always stocking during the busy after-​work shopping rush… WHY can’t they stock early in the morning or later in the evening when the already small aisles aren’t crawling with people shopping on their way home?

Mouldy fruit, unavailable staff, poor meat selection — out of date dairy — just go for canned goods but be sure to check the date!!!

So, I decided to deviate from my usual grocery store and try Publix.
My experience left much to be desired. The service at this location was a little slow, almost as if the employees were distracted, even when they were preparing your order (in the deli area).
When I got to the register, it turns out they had not put a barcode on my to-​go plate. Apparently, the cashier can’t ring it up manually, so I had to go back and wait at the deli counter to get the sticker. I’ve never had this happen anywhere else.
There didn’t seem to be enough people, or enough motivated people, to keep the line moving during the lunch period, even though it wasn’t that long of a line. There just seemed to be a general feeling of lethargy in the air.
I’m definitely going to stick with Kroger from now on, where the employees seem to be much more attentive and focused.

Let me preface by saying that I’ve usually had great customer service experiences at various Publix delis and I looove the food it produces — the cold cuts, the subs, the meal deals, the chicken. all super tasty and budget friendly. But this is my least favorite deli location. In fact, after my previous three visits, I will drive the extra few miles to go to a different store.
As other reviewers have mentioned their sandwich counter is super slow, and they’re always «out» of items. But I’ve been there several times when there has been no line, and we’ll be standing there waiting while the deli staff clean or wander off into the back. My past two visits the deli clerks actually debated who would come help us. This happened twice. TWICE!
I could come here for groceries, the rest of the store seems to have it together… but if you visit the deli — good luck!

If I could give this Publix 3.5 stars, I would. I haven’t experienced the issues that other reviewers have (moldy strawberries or unavailable staff). In fact, I live within walking distance and cook all the time — so I’m in here at least twice a week and several of the employees stand out to me as being particularly friendly and helpful. I also haven’t noticed any cleanliness or produce freshness issues. Their sandwich counter though is super slow, as one reviewer noted. Drives me crazy!
Sure, it’s small and they don’t have a huge selection — but they have most of the basics (and things that I consider Buckhead basics, like a good selection of organic and non-​dairy milks, fresh mozzarella, and a very good produce section). Between here and either the Brookhaven Publix by LA Fitness or Disco Kroger by the other LA Fitness, I can get all the essentials.
I do wish they had a fresh olive bar, a bulk grain/​nut section, and a bigger wine selection… but there is nowhere to put it!

I like Publix as grocery store, but this branch is the worst Publix I’ve been to because of the significantly limited selection.
I often have a hard time finding everything I need from my grocery list here. Some examples: sweet potatoes, plantains, turmeric spice.
I prefer to go to Kroger down the street on Peachtree, but I’ll come here if I only need basics, if I’m shopping at Target and am on a tight schedule, or if I am stuck in traffic on Lenox Rd (yeah… you know).

After my inital post, seems like some other people can back and pointed out some things I hadnt notices.
1^st…went back and found moldy strawberries and potatoes… and some out of date crackers.
2^nd visit back had lil nates flyin in side the case where the donughts were
While I wont dare say this is enough to make me not go back, I know to pay closer attention to things like this when I am shoppin at one of my fav Publix stores.

Meh. Worst Publix ever. I used to shop here all the time when I worked at Lenox mall and stopped shopping here as soon as I quit working at Lenox. I now go to the location on Cheshire Bridge and only stop by this Publix if I’m in the area and am in desperate need of something.
The main reason I do not like this Publix is that have a serious refrigeration issue in their produce department. The strawberries are ALWAYS moldy. I stopped in here last Friday after not shopping here for a few years and picked up some strawberries because they were on sale. I thought that I thoroughly inspected the package but when I got up to the front to check out I noticed one of the packages had mold in it all over the berries in the center. Annoyed — I handed the package to the cashier, who happened to be the manager and I said these strawberries are moldy. Her response «So you don’t want them?» Ok people, a little bit of common sense — wtf would I want with moldy ass strawberries? I responded with a simple «No» but was thinking a whole lot more. I should’ve told her to take back the other package of berries too because when I got home and consumed them they were rank. When I bought moldy strawberries here on accident a few years before I returned them and spoke to the produce manager who said they knew about the problem and were working to resolve it. Years later the problem still isn’t resolve. I won’t be buying produce from this location anymore since they clearly can’t get their ish together.
On top of that it is very frustrating to shop in this small format store. The aisles are narrow as hell and people are always in each others way. I feel like I don’t have time to stop and read labels because I am in someone’s way. The aisles are barely big enough for someone to pass you on the other side of the aisle. Plus I just don’t do well with the overall Buckhead uppitiness. Oh yeah, there was also a table with a bum outside that was asking for money. Nice.

A Short Ode to Publix
Oh, Publix, why do I love thee?
Many reasons there might be.. .
But most importantly, I must say,
When a certain craving comes my way.. .
Fingers of chicken and wedges of potato,
Fried just right and seasoned just so
In their nice deli section you too will find
This perfect duo when «YUM» is on your mind!