Scottish Rite

I am torn about this review… The nurses were helpful. But overall, the ER is ridiculous. My son had a head injury from a fall. Our doctor came in, didn’t examine my son, took a call and never returned! We waited over five hours to be seen by a doctor. A different one at that. It seems that they put is in a room, closed the door and forgot about us. At the beginning, the customer service representative offered me a more comfortable chair, seems like she knew we would be there a while. I could have gone to any other hospital but I came here because of my son, this being a children’s hospital. I really wish we had had a better experience because I want to believe in this place. I would not return to this ER.

I don’t like hospitals. Not even kids’ hospitals. Especially when we have to take our new baby to one. :(We were referred here shortly after baby’s birth earlier this year. I hate the parking situation here. The two times we came here, we waited in a long line for almost 20 minute. I almost missed baby’s appointment the 2^nd time. It was so bad that valet just started walking up the street to everyone’s car and telling them they could park in front of the door, so that valet could take care of the rest. That was nice & helpful.
Check-​in is excellent. It was never crowded, and there are computers for you to check your child in. The staff is really nice. The wait time across the hallway in X-​Ray is average, I guess. It’s a bit too long for me, but most doc offices have this issue.
My son was 4 months old when he had to get extensive x-​rays done on him. It was our second visit here. At this young of an age, he did not want to lie his head down, so it was tough watching him try to sit up and cry. I had to hold his head down. :(The doctor actually had us wait for 45 minutes until he fell asleep for him to lay down, but this was not effective, since he woke up. I had to hold his head down…
There’s a cafeteria and a café in the hospital. We ate at both on two different occasions. Hey, it’s the hospital. No one said they specialized in good Southern cuisine. :) Overall, Scottish Rite is a nice children’s hospital. Just hope we don’t have to come back!

My 8 year old son, Andrew, was admitted this last Monday because he had a fever of 104.5. From beginning to end, the techs, nurses, and doctors and ENTIRE staff were informative, comforting and professional. My wife and I were a nervous wreck because we wanted answers. They ran every test possible to see what was wrong with our son. The doctor that took care of Andrew was Doctor Zenia Fleming… She was amazing and an incredible doctor. In the end she informed us that it was a bad virus that our son had. He was discharged today but as bad as the situation was, it was an amazing hospital experience… Kudos to Dr Fleming and the staff that took care of my Andrew :-)

We had to take my 4 day old son here because of the fact he wasn’t eating (premature) so we brought him here and all the nurses in the NICU did a wonderful job at treating my son with love and care! We had excellent help, me and my wife was heart broken to see our son get tubes of blood drawn, being hooked up to a machine, and not alone a tube going through his nose, no parent wants to see there child go through something like that, but with the help of all the nurses that took care of my son we will be able to bring him home, If anyone needs a children hospital this is the absolute best hospital I recommend!!! Thank you!!!

Our son was born at 29 weeks and taken by ambulance to Scottish Rite where he had stomach surgery and was placed in the Surgical NICU. 98 days and 1 more surgery later, we brought our son home with no equipment. The men and women who work at the surgical NICU were absolutely incredible. We were there almost every single day and they really became a support system for us. Deacon is the happy baby he is today because of the incredible care he received while at Scottish Rite. Because Deacon was hospitalized, we had to take classes before we could bring him home and each class taught us something new. It was an incredible journey seeing Deacon go from this little baby in an incubator with tubes to the happy baby he is today. While I can’t remember everyone who assisted us, our PA’s Heather and Anne were so important in helping us prepare to bring Deacon home. We had so many nurses that were our teachers and Deacon’s biggest cheerleaders but we will never forget Avril and Michelle. The entire Respiratory staff helped keep Deacon breathing when we couldn’t and we will forever be in debt to them. The physicians always kept us informed and spoke to us with such respect and in terms that let us know exactly what was going on with Deacons progress. We couldn’t have asked for a better surgeon than Dr. Bussey.
The day we brought Deacon home was one of the happiest days of our lives and we know that it may not have been possible without the incredible staff at the Scottish Rite Surgical NICU.

Wow ! What an great experience !
Our 11 year old daughter was diagnosed on Monday with a basketball sized tumor on her ovary. We were admitted on Wednesday tumor removed on Thursday and a few days to stay for recovery. Since the first dsy we walked into this place we have been treated excellent by every nurse, tech, housekeeper, etc. our surgeon Dr. Glasson the best. Highly highly recommended as well as the establishment. Thank u Scottish rite.

I just wanna say how many caring staffs there are here. I went twice to the emergency room and both times I got nothing but great customer service. I didn’t know customer service even existed in hospitals! Most of them seem very caring. The 24hrs complimentary valet just tops it off. Keep it goin guys!!!

The Scottish Rite cafeteria is pretty solid, food-​wise. You have your standard grill station, meat-​and-​three station, grab-​and-​go cooler, soda fountain, etc. There’s even a slushie machine! Despite the enormous customer throughput, the station attendants and cashiers manage to keep everything quick and correct.
The good: Food is readily available, reasonably priced, and nursing students get a discount.
The bad: 1) While most of this hospital is gorgeous, the cafeteria and dining room look kind of blah. 2) The dining room is carpeted. This is a bad idea for a dining area. This is an even worse idea for a dining area in a hospital. This is a *terrible* idea for a dining area in a pediatric hospital. 3) If you’re getting lettuce and tomato to put on a sandwich you’re making out of other things, you have to pay salad bar prices for it.