South Fulton Medical Center

This is the first time I’ve been to a hospital and seen the doctor so quickly. Everyone was very nice and professional. I was surprised to see that the ER waiting room wasn’t packed, dirty or noisy (unlike Grady).

This was actually a great experience. I had to have a. MRI on my knee as o am recouping from a surgery. The staff once I got back to the area where my procedure was taken. Everyone I encountered was polite friendly and helpful.

Slow, no sense of urgency. They kept asking me what was wrong with me. After being admitted hours later, i had to beg for something to drink and eat. They brought a tiny juice cup and a piece of Turkey between two slices dry white bread. A lot of employees standing around with bad attitudes.

Been here going on 4 hours 5 people in the waiting room when I arrived. @ 1:00pm two hours past they did not call a single person to the back except to take your temp and pressure… Even the folks that arrived in ambulances out here. They must be trying to be the Grady of the Southside. Not volunteeingly coming back.

Is a –5 star a rating?
This was the worst, degrading experience I have ever encountered. It took overs five hours for chest x-​Rays. The people were very unprofessional and rude. They should be ashamed.
I recommend 2 aspirin and stay as far away as possible.

My first outpatient surgery.
Very Very helpful staff. I had to get a colonoscopy. Everyone was insuring me I would be okay I wouldn’t feel anything. It was my first time for everything, first surgery first time getting sedated. Thank you!

If I could give this place 0 stars that would b my rating. If I passed out on their doorstep, damn near dead, I would request 2 b driven 2 another hospital clear on the other side of town rather than be treated here. My husband was taken here by ambulance. The paramedics were rude & very nonchalant upon arrival. When I arrived I had 2 enter thru the emergency entrance. The older lady behind the glass raised her voice @ me telling me I couldn’t go bak n the bak b/​c my husband didn’t hav a room yet. As I explained how I wanted 2 reach behind the glass & take matters n2 my own hands 2 my mom on the fone this same rude lady told me I could go ahead & go bak 2 c my husband who still didn’t hav a room. Wtf? The RN (Rodney Date) came n 2 draw blood n scrub pants & a family reunion t-​shirt. I was so thrown off by his attire I made sure 2 check his credentials b4 he touched my husband. 4 the record… I thought scrub pants + shirt were part of hospital uniform. Well, Mr. Nurse left the blood samples n a plastic bag on the table n the room but when I tracked the doc down 3 hours later 2 find out what was going on he said they were waiting 4 the results of 1 more blood test. Really? How’s that? My husband’s blood is still n the room on the table. They had put his name on sum1 else’s blood. Unacceptable. This facility is a joke. Also, the bulletin board outside my husband’s room had the results of a review done. As I read, the results were fair then I noticed the date, 2011. It’s 2013 & the svc @ this facility is so horrible I’m sure patients stated just that on the lil survey they send out. Can’t wait 2 get mine.

I took a nasty fall on Saturday and went to South Fulton Medical Center ER around 3pm — now Atlanta Medical Center, South Campus. I have absolutely no complaints about the service and care I received. I was seen promptly. I was in X-​ray within 30 minutes of arriving.
The X-​ray tech, nurse and PA were all kind, efficient and very caring. My arm was in a sling, referral paperwork in hand and off to CVS for pain killers within about 2 hours total.
I don’t know if the care has improved since Tenet/​Atl Medical took over management, but I am perfectly comfortable knowing this is the closest ER to my house. Hopefully, it won’t be necessary to return any time soon.

This is a good little hospital and the bad reviews for it are kind of surprising. I went here once a couple of years ago when i got food poisoning. I was seen immediately but they may have been because i was taken in an ambulance. All the nurses were very caring and checked in on me every hour or so. They took my blood several times and kept my IV full. I did not encounter one negative person. To the contrary, everyone was very friendly. I was not admitted but it would not have bothered one bit if i was. I had a friend who was admitted to this hospital several years ago and they took excellant care of her. When i went to visit her i noticed everything was nice and clean and her room was very nice and clean too. I remember when i went to South Fulton the EMT’s asked me which hospital i wanted to go too and i said SFMC. They seemed very surprised that i said that. I just wanted to get to the closest hospital so they could make me feel better. I hope i dont need to but if i ever need to go to the hospital again i will not hesistate to say i want to go too South Fulton Medical Center.

I will say that the first time I went to this hospital the wait times were unbearable, not so anymore. They have this feature that allows you to skip the line at the ER by going online which makes processing faster. I still had to give them some of the same information I did at checkout but it wasn’t as long. I found the staff to be wonderful and helpful. The waiting room was very clean. I think they are working on customer service. The only thing I didn’t like was the person who comes around trying to collect a copayment while you are laying there sick. Not cool. I think they should just bill people., but I understand that they want their money. All in all a positive experience. I liked the doctor.

We came here when my husband sprained his ankle early in the morning. They had one wheelchair that probably would have fit a young child not a grown man. So I get him in and the lady at the desk goes can you tell me what happen and I proceed to tell her and then she goes you can wait till they take him in triage which made me go why did you ask to what happen. So I gave all his info and then we sat for a hour and thirty minutes… there were maybe three people in the waiting area so it made me think wth is taking so long. After it had reached a hour and thirty minutes I got pissed and left for a much better hospital. IF YOU CAN AFFORD PIEDMONT GO THERE specially if your VISITING.

DON’T TAKE CHILDREN TO THIS HOSPITAL PERIOD!!!
Unfortunately, I had to take my nephew to the hosptial last night. Since gas is sooooo high, I decided to go to the nearest hospital, BAD MISTAKE!!! I checked in about 8:15pm and about 30 mintues later we were called to the registration room to sign documents and give my insurance information for billing purposes. That was the ONLY step that took place in a timely manner (which happen to be the same process that made sure the hospital got paid). After that we sat in the waiting area for about 3 hours or more before they called my nephew’s name to be seen by a doctor. At this point it was about 12:30 or 1am.
The nurse took alook at him and said he would need to be moved to another room so some blood could be drawn. He moved us to that room and another nurse came in about 30 or 45min later and drew his blood. The time was then about 2am and I was getting sleepy waiting on the doctor and dosed off. When I woke up it was 5:15am and my nephew still hadn’t seen a doctor since we arrive at the hospital. My nephew had 7 lumps growing in his neck and they were acting as though he scratched his knee, they were NOT concerned by any means. I went to the nurses station and asked for a doctor or lead nurse, they asked me what room and said give them a minute. After 30 more minutes went by, I Got PISSED! to say the least, I walked right pass the nurse’s station only to see a nurse browsing the internet for comforter sets and I went right into the discharge nurse room and demanded a supervisor, because it was clear to me that the nurses saw nothing wrong with me being in the emergency room for over 8 hours without even seeing the doctor.
The discharge nurse took me to the head nurse on shift, who said he would come and check on my nephew. He came in and said he spoke with the doctor and that he would be right in. The doctor came in shortly after that and handed me discharge papers, THAT“S IT!!! He never even looked at my nephew, didn’t even tell him to say AAHHHH! He just said follow up with my nephew’s pediatrician and walked out of the room. When I tell you if I had some C4, I would have turned South Fulton building into a dust filled parking lot!!! Over 9 hours in the ER dept and a little over 2 hours sleep, all for nothing! I asked for the head nurse again, he came back in and I told him what happened, he apologized and explained the discharge papers thoroughly and said that my nephew needed to go to a children’s hospital for better care and for me to take him to Egleston Children’s Hospital… NOW YOU TELL ME!!!