Stylez Jose Eber

It’s unfortunate that I even have to give this place one star. It is a total scam… on 5÷24÷11 I was walking towards one store when my 6 year old daughter was asked to stop for a «demonstration». I thought it would be a cute gift considering we were out celebrating her graduation from 1^st grade. At no time was I advised that the sales were final… when I went to return (because I found the cost of $ 200 to be outrageous) I was told that they could not refund and that I would have to follow the directions in the box. While at the mall I opened the box, called the # and was advised that they were the manufacturer and only replaced if broken, they have nothing to do with the sale. So that is an out right LIE by the sales attendant. Then I went to the second Jose Eber Kiosk and was told that he would do something that would make me «happy». I said «like what, refund my money» he said «no — I give you gifts, lots of gifts». He threw a blow dryer, mini straightener and every styling product they had in a bag and said «you go now, you leave happy». I handed it back and informed him that the purpose of me coming to him was not to get free goods but to get my money back. The situation was not resolved at the mall — I came home to call the # on the receipt (818−781−0414) only to find that it is not a valid number. Thankfully I called the mall where they proceeded to give me another number. I called that number only to get a «leave a message and we’ll get back to you in 3 to 5 days». There is no styling product in the world that is worth all of this headache. I have every intention of advising those that I know about this experience in which they will tell everyone they know and so on and so on. My hopes is that NO ONE will have to experience this type of fraud…

FRAUD!!!
This place is a total scam. Walked by this kiosk on Sunday evening (⁰²⁄₂₀). The overly rambunctious sales guy grabs my 6yo daughter’s attention by asking her if she wants to look like Taylor Swift. This got her attention. I wasn’t in a rush, so I let her sit in his chair & let him put a couple of curls in her hair with a «clipless» curling iron. My wife mentioned that she had wanted one of these, so after he’s done he tells me that this iron retails for $ 250, but a special «Sale» was ending that day & the iron was ½ price. Long story longer, I agree to buy the clipless curling iron. Then he puts on the hard sell for a ceramic flat iron (coincidentally ½ price with sale ending that day) and case ($ 30, which he then offered for ½ price, and then gave me for free when I passed).
Buyer beware. The clown working there also made sure to mention the lifetime guarantee & all that BS. Sounded somewhat legit. What he failed to mention was that the same irons sell on
for $ 65 – 70, and that all sales are FINAL. So after walking away and pulling up the cost of the iron on my phone (which I regret ever doing), I was stuck with this gem and overpaid by about $ 50. The guy never mentioned that all sales are final, but there it was printed on my receipt. This is on me for not asking the right questions before handing over my cash, but don’t make the same mistake I did!