I had been going to this dry cleaner continuously for months. The quality of cleaning is fair. I am giving the cleaner 2 stars because I brought an item in for alterations only and when I picked it up she charged me for alterations and a dry cleaning service. I was highly upset as I only requested alterations. She claimed she remembers me specifically saying there was a dirty area on the shirt and that I wanted it clean. I believe the lady is money hungry. Make sure you get your dry cleaning or alteration requests in writing before you leave your items as she will over charge you if the opportunity presents itself.