The Art of Shaving

I ordered a pricey set as a gift recently, a straight blade, brush, stand, and the entire set of products to go with it. A nearly 750 $ purchase! When I received my shipping confirmation invoice I realized a mistake had been made. I was being shipped a wooden blade and a horn brush. I ordered the horn blade and brush as a set. I tried to call before the order shipped but it was over the weekend and customer service was closed until monday morning. I spoke with a very helpful individual with customer service but sadly my order was already out. She offered me to send the blade back to them for replacement and they would ship me the correct one. I didn’t have that much time to work with since it was a gift and asked if I could make the exchange at a retailer near me to save some time. She saw no problem with that.
My package arrives and I take my entire box to the location nearest me in Perimeter mall. There i was helped by a second kind employee but unfortunately for me they didn’t carry straight blades. She said Id have to go to there larger retailer in Lenox. I said no problem and she called ahead for me to make sure they had the right blade in stock. Here is where the problems began
She spoke with the manager at that store who was hesitant to agree to the exchange. He states they don’t accept exchanges on straight blades but he would call his district manager in the meantime and get it straight before I got there.
I arrive at the Lenox location and stand in the small store a bit awkwardly for nearly 20 min before being greeted and to my shock was finally greeted by the manager who knew exactly who I was. He said the large box I was carrying gave it away. Hmmm i wonder why then was i ignored for so long.
He proceeds to tell me the district manager refused the exchange. That he «tries to shy away from these kinds of things.» I explained to him what had happened, how the wrong item was shipped to me and how it was a gift i needed ASAP. At this point neither of these two who decided to deny my exchange had heard what my situation was. He attempted to placate me telling me that lots of people have bought this unmatched set together. I threatened to return my entire purchase. He then emailed the district manager again and after an hour or so agreed to fix the problem. He reminded me though no less than 10 times during the remainder of our encounter that they do not accept returns on straight blades. he even went so far as circling in red the policy on my receipt. As if I didn’t understand the prior 10 verbal statements.
I sent this entire story to customer service and as of now have gotten no response from them.
I really expected them to value a potential life long customer but i guess they don’t. Sad

One of my favorite places to get a single blade shave.
Great to a have a place like this when patient male grooming seems to be a things of the past.

Great! Took my boyfriend here for his bday for some pampering after reading the reviews on Unilocal.Okay, the place is SMALL! I had visions of a large store with another separate area for a barber shop feel. That was not the case. The store is narrow-​ish. Nonetheless, we were greeted right when we walked in & since someone was already in the shaving chair (only 1), we made an appointment and was told to get there in 1 hour or possibly only 35min. After about 30min, the front desk guy calls us and tells us to come on down.
In efforts to make what’s getting to be a long story short., it was a great experience for him! The lady (Tanya) was great, gentle and effective! The other store associates were quite helpful afterwards, yet not pushy when recommending products. Great experience (for both of us) & I highly recommend it! :)

I stopped in to this shop while running errands on a lSunday afternoon. It wasn’t too crowded and I was recognized and helped within 1 — 2 minutes of entering the store.
My original intention was to pick up a small bottle of pre-​shave oil, but this turned into a more full-​fledged shopping experience as the attendant explained the wide array of razors, shaving creams and preparations, etc.
I ended up purchasing a nice ProGlide razor set for travel, extra razors, a larger bottle of pre-​shave oil, a book on shaving and even a very nice (German made) manicure set.
This is a very nice place, but be warned. You may end up spending more than you expected – like me!

I’m participating in Movember, a fundraiser for male cancer initiatives and the Art of Shaving offered free shaves for participants on November 1^st. I figured it’d be a nice treat. Although you’re in the mall, the shave was incredibly relaxing, hot towel, oils, cream, cold towel in an old-​fashioned barber chair. I’d definitely do it again and it’d make a nice gift for someone as well! It was quite the indulgence.

This really is as good as it gets. I stopped using the usual Mach 3s a year and a half ago. I switched to using a Gillette single blade safety razor. I like doing things the old way and keep it retro. If it ain’t broke, why fix it? I use a brush and shaving soap instead of canned goo. You get the best results and it brightens up your morning. Turn a chore into something you actually enjoy.
Art of Shaving makes the best soap, hands down. I like the Sandlewood variety. It’s a bit pricey, but one bowl of shaving soap will last you 8 months to a year and is much better for you. There arent any harsh chemicals like what you get from the canned crap. The chemicals dry out your skin and give you razor burn and bumps. It’s really easy to lather using a brush when you get used to it and unlearn shaving the mach 3 way you used to do it. Forget the cartriges for $ 20 each month, I buy an entire years worth of blades for $ 10 with the safety razor. Shave the way your grandpa did, he had it right. If you cant find an old Gillette safety razor, Merkur is another good brand of razor. Look them up on amazon.
This store is very helpful and carry anything you need. Always a pleasant experience shopping here.

If you are a man and you care about your face then you really need to go talk to these folks. I have had really bad razor burn on my neck for years, it was gross and uncomfortable. I had pretty much given up on it ever not being irritated until i was Lenox one day and walked into this shop.
It was amazing. i bought the ingrown hair kit that the chap recommended and fell in love with it the first week i used it. using a brush to apply shaving cream gives a totally different result than just using your hands. The preshave oil (i prefer the lavendar, what can i say, my skin is sensitive) is awesome. The shaving cream is all natural and smells amazing and just a little bit on the brush is all you need for tons of lather. follow it up the the aftershave lotion or gel (depending on the season, lotion for winter, gel for summer) and your face will never feel better.
I also really like the ingrown hair night cream for my neck, i use it about once a week. My wife doesn’t care for the smell but it really helps keep the razor burn to a minimum.
Another secret these guys turned me on to is the old school safety razor. This is the kind that your dads and grand-​dads have used since the early 1900s. They’re heavy, made of metal, and use a single blade no 3 – 5 you panzy and with no wussy lubricating strips. Just one vicious razor blade sliding smoothing over your face killing hairs like rambo, the way it should be. You can get them at Art of Shaving starting about $ 50 but ask around like i did, some of the older cats in your family probably have one in the back of a drawer somewhere. i use an awesome Schick Korona from the late 1960’s and its great. blades are 10 for $ 10 which makes those crazy modern multi 4-​$ 20 blades look stupid and they seem to last longer since they’re double sided.
I really can’t say enough good things about this place. The staff is super helpful, the products are a little pricey but totally worth it. If you have time, make an appointment to get a barber shave in the store. They do a amazing job. i try to do this any time that i have somewhere special to be.

Getting a shaving kit for your boyfriend from The Art of Shaving is a silent way of telling him, «I really hate kissing you because you don’t shave enough.» Well, the logic works for me, at least.
I normally pride myself in knowing more cosmetics than my boyfriend, but when I walked into The Art of Shaving, I was amazed, pissed, and confused by the complicated steps of shaving process for men. Who would’ve thought men needs four products in order to achieve the perfect shave? Prior to my visit to The Art of Shaving, I never knew Pre-​Shave Oil even existed. Since when did men appreciate beauty products? Last time I checked, they preferred simple and easy-​breezy things.
So I stood in The Art of Shaving, dumbfounded, not knowing where to start. But the wonderful sales associates came to rescue. They picked me up from the ground, showed and explained each step of the shaving process, and even recommended products for my boyfriend’s particular skin type. I was really afraid that he would hate this gift — saying how it’s difficult and whatnot. Surprisingly, however, he really loved his gift — the complicated steps and numerous products involved in the perfect shave. Hm, I guess my theory of men = one-​step beauty doesn’t really hold.
Result? A girlfriend who can’t resist her well-​shaved boyfriend ;) I would highly recommend this place to any woman who is looking for a unique gift for men.