The Westin Peachtree Plaza, Atlanta

10÷9÷15 — Late Post, however I just wanted to acknowledge the wonderful service that was provided to me and my entourage during the celebration of my sister’s birthday. We were only there for a night since we were on to our next adventure the following day.
From the moment we stepped onto the premises, we were greeted and treated with the utmost respect and if there was anything needed, they were MOST accommodating. A few, but not limited are names that went above and beyond (in our opinions) were: Toni, Paula, Micha, Minishka, and Randy, the limo driver. We will DEFINITELY return soon. Thank you Westin for instilling AWESOME employees! #yourock

This was a really nice hotel .! The bed was really comfy and clean and the room was very nicely set up .! My view was very beautiful of the skyline ! The shower was amazing ! Two different settings on the water head and it was very tidy and clean ! I would definitely recommend it and stay here again .!

My husband and I stayed here for a short honeymoon. When we booked the room they told us that would be a bottle of champagne in our room upon arrival. When we checked in they mentioned white wine instead which was not what they had told us at booking. This was «corrected «by the lady that checked us in. We waited for 2 hrs and the champagne still hadn’t arrived. After 3 phone calls and delaying our dinner because we told it would be up any minute, they finally brought it up an hr later. The comforter was dirty, the shower did not drain properly leaving us in ankle deep water by the end of the shower, and the bathroom was ill equipped with toiletries. The room and the bathroom were very small for a king premium deluxe. The only thing that was worth the price was the view !!! Overall it was a disappointing experience.

Tis the season for Christmas Caravan! Back in college, we used to organize Christmas Caravans that would drop people off in random parts of the country. It was a great way to save money and enjoy more time with your friends. This year, as I tried to revive the tradition, I realized 1) that most of my friends are now married with children and/​or lame and/​or have their own cars and/​or lost their Peter Pan sense of adventure and 2) caravaning by yourself really doesnt save that much money and is either a great chance to catch up on Sword and Scale podcasts or the perfect time to ruminate on what the single do at Christmas.
After six hours listening to tales of murder and intrigue, i was ready to get out the car and i was excited to make it to the hotel. Though the adress of the hotel is located on peachtree, you actually wanna go up one block up for the valet. I missed that memo. I tried to go in a series of doors that were all locked and needed a hotel room key to unlock. Finally, I found the correct entrance.
The hotel is a little confusing as there are two sets of escalators to get to the lobby. The first floor (which is labeled as 5) appears to be shopping and stores, and the next floor is conference rooms and the desk. Im not sure whats on floors 1 – 4 but my hyperactive imagination imagined all the murders from Sword and Scale were being housed here so i slept with two deadbolts engaged that night. The gentleman at the counter was plesant even though i likely wasnt; I just wanted something to eat and to crawl into my bed. He upgraded the room and gave me free wireless, so maybe I wasnt a total asshole. There are a bank of elevators that take guests to their rooms but they are also strangely situated. Certain elevators only go to certain floors, and they ascend with the alacrity of sloths. I was in a room on the 52 floor and it took almost as long to ride the elevators to my room as it did to check in.
As I ascended, my ears popped. The Westin is one of the tallest hotels in the Western Hemisphere and you can ride all the way up the top to see some great views of the city… unless you arrive in heavy fog like i did. The view from every window was similiar to staring at a slightly translucent wall.
The hallway has a slighty dated monochromatic color scheme, but im used to staying in motels with outdoor hallways so it didnt faze me. The room was actually incredibly nice and featured a massive bed and a massive window — pefect for all you exhibitionists out there. For all you alcoholics, there are two bottles of wine ready to be cracked open on the credenza. I didnt see a price, so be weary.
I was just going to order room service and crash out but then i read the menu. Fruit and berries was the cheapest thing on the menu at $ 19.50. What kinda fruit is that?!? Is it being imported from Jupiter? Hard pass.
The bathroom is a tight squeeze, but is hiding one of my favorite parts of the hotel. Typically, im not one of those guys who steals soap from a hotel, but this time i made an exception. This is bomb ass soap. It smells amazing! I stole a bar out of my room and plan on raiding a housekeeping cart before I check out, too.
Tom E suggested this place to me for the views and for the physical location being near to a number of the major Atlanta attractions. Unfortunately, due to the rain and fog, I didnt get a chance to take advantage of either, but the soap alone is enough to get me to come back.

Wow, I am surprised that the ratings for the Westin aren’t better. Comparing it to the other hotel I stayed at in Atlanta recently, this is really a stellar property.
So, let’s just say it’s a little confusing. The lobby is on the 5^th floor. Conference rooms on the 6^th floor. To get to the lobby from the driveway, you have to go up a series of escalators — 2 of them. Then to get to the 6^th floor, another escalator. No elevators from the bottom to 5 and 6. To go up from there — make sure you look at the elevator signs because they don’t all go to your floor.
The lobby/​presentation of the hotel is very good and clean.
I hosted an event here, and I would say that make sure that if you get Chastain E, you keep the curtains closed — because your attendees will be staring at a big Hooters sign all day if not.
The rooms — well, the rooms themselves are nice. However, my bathroom was a bit ridiculous. It was so small, the door opens inward, and it was one of those really small doors. There really is about 3 tiles worth of space in the bathroom — and it’s due to the circular design of the hotel. It seems they could have allocated a little more space and had a normal size door and some room to move around.
Overall, a great option in downtown Atlanta.

Nope. Move along. Nothing to see here.
I’ve been here twice in the past 5 months for two different conferences. Other than the fact that the lobby area looks very nice and the gym is solid, it’s pretty much everything you don’t want in a convention center:
1. Elevators are slow. I mean, they’re so slow and there are so many floors. And it’ll take you just two days to fully understand and remember which elevators go to which floors. If one of them breaks down — as one did when I was there in October (it trapped a wedding planner inside on wedding day) — be prepared for a 40 minute commute just to get something from your room and come back down. Seriously though, under the best of circumstances, there’s no such thing as a quick trip to your room.
2. The walls are paper thin. And the rooms have doors between them. Want to hear what your neighbors are saying and doing? Good, because you will.
3. Did you know smoking pot is legal in ATL hotels? Well, I don’t think it is, technically, but it sure felt that way. The hotel halls reeked of pot and it came in through the vents in my room. It got so bad the hotel had to move me. They told me they upgraded my room to make up for it but it was the exact same room, just on a higher floor but with a worse view. Oh, and I got a breakfast coupon. Sorry, not good enough for nearly getting a contact high in the middle of the day and for my clothes reeking. I’m not an anti-​pot crusader but I do feel strongly that it should be a *choice*.
4. Everything is so incredibly expensive and, if you’re thinking of doing a conference here, know that they will especially gouge you on food. No, you can’t imagine just how much, but $ 60 a person for a crappy dinner is quite possible.
5. They messed up check in for our conference and some people couldn’t get in their rooms until well into the evening.
I wanted to be a Starwood man but this experience is sending me right back to Hilton.

Nice hotel with great views, but this place needs a face lift. Paint scheme is something out of the 70’s. Rooms are good size and bathrooms are updated (toilets are really loud!). One of the biggest problems is that you get lost and turned around in the lobby. They have put the check in desks at what seams like the back of the lobby. They need some Walmart greater type people.
Book a high floor (40 and up) for the best views!

Sucks. It seems to me that a high-​rise hotel with 73 floors should have functioning elevators. Over the course of 4 days, I wasted more time waiting for elevators than I can begin to justify. I’m not talking 5 minutes, I’m talking 20 minutes to get out of the lobby. Four of 8 elevators were not functioning at one point during my visit. There were four hook-​and-​ladder fire response vehicles surrounding the hotel to rescue people from the elevator. If you stay here, demand the lowest floor possible to avoid the elevators. If you were on a low level floor that required an elevator, say you were in a conference/​meeting on 6 – 9, and wanted to go to your room on 70 after a meeting or during a break, you had to take the escalators down to 5 (the lobby), then catch an elevator going up. It was not uncommon to have 3, 4 even 5 elevators arrive completely full. All you could do is wait. HORRIBLE. Because the wait was so long, you stopped at nearly every floor; everyone was frustrated. Three of 8 elevators were not functioning during most of my 3 might stay, and as I said, the FD had to rescue folks from one elevator and others simple did not run and were not functional. AVOID this property, or sleep in a sleeping bag in the lobby.
A few other points, the hotel is largely unresponsive to the customers needs; phones ring unanswered, and when they are answered, there is no sense of urgency or concern. Organized meeting meals are self serve. Servers walk the floor glaring, at empty water glasses, coffee cups and messy tables. The attached pictures says it all… Customer service is unavailable at this time, probably why they ask you if you’d like to «go green» and forgo housekeeping during your stay… They give you a chance to waive service before they can be accused of not providing it…

GREEN, why yes I would like that.
I occasionally travel for work and pleasure and this is the second time (in a row) that I’ve stayed at a Westin Hotel. I have to say I really love staying at their facilities.
On this trip, I caught a red eye from Los Angeles to Atlanta. I arrived at the hotel at 7 am (check in is not until 3pm). What I expected was to be told to come back later and drop off my luggage with the bell hop to store it somewhere until I return. That didn’t happen.
I gave my reservation number and before I can say «do you think you can see if there’s a room available?» I was given a key to my room. YES!
Then she asked me «Do you want to go Green» What is that? Well, it means House Keeping doesn’t clean the room and they won’t take the used towels until you leave. Ok, what’s in it for me? She said I’d get a $ 5 voucher I could used at any of the restaurant or cafes in the hotel and points for my frequent user card. Sold.
To be honest, I really don’t like people coming into my room anyways. Since I’m by myself, I’m really not that messy. I can fix the bed myself and I don’t mind reusing the towel (you could request extra towels if needed). So going Green was a win win for the hotel and myself.
All the amenities were up to snuff.
My view from the 19^th floor was beautiful. I had the view of Centennial Olympic Park, the giant ferry wheel, the CNN Bldg and a lot of the other landmarks in Atlanta.
This hotel is in the heart of Downtown and within walking distance (5 to 10 minute) of all the landmarks and restaurants. It’s literally ½ a block from the Peachtree MARTA Station. It’s so convenient. I did not need a car.
We used the meeting facilities at the hotel and even dined at Sun Dial, their revolving restaurant and bar on the 73^rd floor. Now that was a great view from there.
I enjoyed my stay here. All the employees were helpful and friendly. What more can I ask for.
2015 Review #139

Probably one of the worst Westins I’ve been to. First of all, one of the main lamps in my room wasn’t working when I arrived. Then, when I called the front desk to fix it, the phone ran indefinitely. After trying again, I finally got through and reported the light issue to them. It took the repair man 3 hours to finally get around to fixing it, and by that time it was already 11pm.
The line at the desk is always long and takes forever. This, coupled with slow concierge response times, makes me hate the service at this hotel.
On the flip side, the hotel is located very centrally in Atlanta and I was basically able to walk everywhere that I went. The view overlooking the city is also incredibly gorgeous and the restaurant at the top of the hotel called the Sundial is a must-​see.
All in all, yes I would stay here again, but it’s really not the best experience I’ve ever had (especially for a Westin!).

This is a clean reasonably well organized hotel. It is also an enormous hotel and quality is not under complete control.
My room was very clean well appointed. The bathroom was also clean but lacked the usual amenities of cotton swabs and balls. The ceiling in the shower was also in need of repair. The paint was coming off in sheets.
The hallways are very noisy pretty much all day and night. Clanging dishes and slamming doors. Room service was very punctual and the food was quite good if a bit overpriced ($ 40 for breakfast for 1).
The elevators are super fast and you don’t have to wait a long time for one to come. On the flip side, the check-​in line was very long. Check-​out was much better.
This hotel charges for wifi in the rooms which is a bit of an outdated concept.
The hotel is very centrally located for a business traveler.

This review for the Westin Peachtree Plaza is the first in a six-​part series covering the official host hotels and venues at Dragon Con. These reviews are written primarily from my perspective as a Dragon Con attendee as opposed to a regular hotel guest.
The Westin is an Atlanta icon, a fixture of the downtown skyline. At 73 cylindrical stories high, it’s one of the tallest hotel buildings in the world. I rode an elevator to the very top of the building (on a regular weeknight), above the Sundial Restaurant, to take in views of the city. Expectedly, there were a lot of business travelers and tourists around. There’s a special elevator, separate from the room floor elevators, that will take you to the top. We weren’t charged a fee for our trip up. I’ve also visited a friend staying at the Westin — his room seemed luxurious enough and the view facing east towards Peachtree St. was nice.
As far as Dragon Con goes, I started attending the convention years before the Westin became an official host hotel in 2010. At the time of writing this review, the Westin is the newest hotel addition to Dragon Con and also the quietest. It’s not part of the popular, sky-​bridge-​connected, Hyatt-​Marriott-​Hilton trio and it’s located two blocks west of registration at the Sheraton.
As of 2014, the Westin is home to the following fan tracks: Apocalypse Rising, Stargate Multiverse, Urban Fantasy, Whedon Universe (Joss Whedon of Buffy the Vampire Slayer, Firefly, Agents of S.H.I.E.L.D. and The Avengers movie), Alternate History, and Horror. Panels and programming are located on the following floors:
6^th floor — Chastain level
7^th floor — August level
8^th floor — Peachtree level
Unless you have a room at the Westin or are interested in attending a panel of one of the aforementioned tracks, there’s not much reason to visit this hotel during the convention. Of the six official venues (Sheraton, Hilton, Marriott, Hyatt, AmericasMart, Westin), the Westin has the least amount of people hanging out in the common areas. Therefore, there are less cosplayers to be seen, though that may easily change in the future as Dragon Con continues to grow each year.
What the Westin is good for is booking a room for the convention. If you want some quality R&R, this place delivers because it’s the most peaceful of the host hotels. It’s also just a nice place to take a break. During the con, the hotel has a buffet set up in a large, nicely air-​conditioned, carpeted room. You can sit down, eat/​drink, spread out and relax. This room also conveniently connects to AmericasMart next door via an enclosed sky bridge. The sky bridge will put you onto the 2^nd floor of AmericasMart Building 1. So if you’re looking to adjourn from the hectic activity at the dealers rooms, head for the Westin.

Long check-​in lines. Our room is directly across from the service elevators which are very loud. We are in a double queen «premium» room. Bathroom is TINY.
The pillows on my bed smell like old sweat. Refrigerator is not cold. Barely cool.
Ordered a $ 18.00 movie that kept freezing up. I called front desk twice over a one hour period. They said they would reset the system. Of course that cut off the movie all together and we weren’t able to finishing watching it at all.
Room service for 2 people almost $ 100 and that didn’t include any alcohol at all. Just two entrees and desert.
The list goes on but I think you get the point.
The two stars were earned because the staff was polite and the Starbucks rocked !
I’ve stayed at Holiday Inn express and enjoyed the stay much better.

I stayed here for 6 nights for a business conference & to visit with family & friends. I loved my room. They have definitely renovated from the last time I spent here. Very modern clean lines. My only complaint was how small the bathroom was and the doorway to the bathroom. Very tight. I had opted for the green choice which means no maid service, but you can ask for towels & soap &
be brought up. But 3 days in a row the maids kept knocking on my door to clean. I kept telling them I took the green choice. Each time this happened I was on the phone with a client, it got to be very annoying. I also didn’t like the fact that the Starbucks closed so early. It was fully packed hotel how could that be good for business. I’m sure I’m not the only one who would’ve liked a beverage or pastry after 7pm. The staff was sparse but the ones I found were helpful. I would stay again, just not tops on my list.

We came to Atlanta to spend a long weekend. The first night we had a regular double room since they had our reservations wrong. I was starting to understand why they only have 3 stars. The management doesn’t seem very organized at all.
The next morning they were supposed to get our reservation right… But the next morning they said they had no more rooms available. I asked to speak to the manager and had a few words with them. We even called before we got to Atlanta to make sure they had our room correct. They finally called up to the room and upgraded us to a nice huge suite on the 66 floor. Nice room! Also it was very clean and comfy.
Room service was good but even they weren’t organized. They needed our credit card number … it was already on file.
It seems to me the staff is just not well managed. It’s a great hotel, but a little unorganized. I’m glad they got is a nice room though.
I’d stay there again. I love the Sun Dial restaurant upstairs and the views.

The hotel’s staff is friendly and the location is prime, but that doesn’t make up for the subpar food, bizarre floor plan and so-​so rooms.
The accommodations themselves were fine but the bathrooms were small and showing their age and use.
Pro Tip: Don’t say you will meet someone in the lobby, as there are three floors of lobby here.
If you can find the pool in this labyrinth, you deserve a free night — I spent half of one looking for it.

Nice view at the top (sundial), but hotel rooms were mediocre at best.
Pros:
— has a fridge in the room
— spacious fitness center with complimentary apples and oranges
— ideal bathroom mirror lighting (especially for putting on make up)
— complimentary shampoo, conditioner, body lotion and two soap bars
— complimentary bottle of dasani water for spg members
— convenient starbucks in the hotel
Cons:
— door to the restroom is very narrow (even for a small person!)
— it would be nice to have more concierge /​hotel staff available to help people walking aimlessly looking for a quick dinner place
— their body towels had yellowish/​brown stains!!! GROSS
— shower needs to be re-​caulked
— wanted to get a printed receipt on Friday morning (check out day) and there was a long line because there was only one person at the front. This hotel just seems under staffed.
— a lot of conferences occur here so don’t expect it to be quiet cozy place
Overall probably a nice hotel to hold a conference, but definitely not great for guests.

Let me say from the very beginning the staff at Westin were the best starting with the reservation manager, Evette. When I initially called and explained my plans for my boyfriend they stepped in and helped the entire way. I informed her that he always wanted to stay at this hotel and look out from the top, so to my surprise when I checked in, she had upgraded the room so that we could be higher up as a Bday gift to him.
She then connected me to Wonkeli (concierge) and he helped me pull off a surprise n the room while we were out. I gave them my vision and they went over and beyond. This hotel is the best and you definitely get what you pay for. THANKS!

The Westin in downtown Atlanta is right in the heart of everything — location = A+. Go with the Valet option, not worth bothering with self-​parking since the costs are the same per day. If you have a larger van or oversized vehicle, they will not be able to accommodate in the parking garage. You’ll have to look offsite.
Things I liked about this place — great views! I also love their White Tea and Aloe moisturizer. It’s my favorite smell of all hotel smells. I’m also a fan of the Starbucks in the lobby. Quite convenient — opens at 6am!
Things I didn’t like about this place — they messed up our reservation. We had extended our trip but apparently the reservations did not merge as they were supposed to so we were locked out of our room on our second day. During check in, at prime check-​in time around 5pm, there were only 2 people working at the front desk (and 1 of those was training). Rooms were angled very awkwardly — the door to the bathroom in our standard room was barley more than 2 ft wide.
All in all, good option if you are able to get a deal, but this isn’t a Westin I would pay $ 250 – 350 a night for otherwise. Bit run down.

This place is beautiful, very nice views from every room and there are 73 floors in the middle of downtown ATL. The only issue I had all week was waking up to a «cold» shower, but I went down to the front desk and let them know about it. By the time I came back to the room it was fixed.
Great place to stay near most everything, a bit expensive, but if you can’t handle the price or get a reduced rate, it’s well worth it.