Twelve Hotels and Residences

My family stayed there in mid-​February and was not impressed with the service or accommodations. We had a one bedroom suite with two twin beds and a roll-​away to accommodate two couples. There was no door between the bedroom and family room making privacy a problem. But our worst experience was the lack of hot water, one person taking a moderate shower ran out of hot water. We tried taking a bath but ran out of hot water and had to heat up water on the stove. We reported the problem twice but never got it fixed. We also ordered facial tissues but they delivered toilet tissue and had to call twice before they got it right. We paid almost $ 200 a night for the room with not enough hot water to take a shower, we won’t be back.