Wells Fargo Bank

Scene 1 — David Enters The Bank
Employee: «Welcome to Wells Fargo. How can I help you?»
Me: «Hello. I’m just cashing a check.»
Employee: «Are you a customer?»
Me: *eye roll* «Yes. It’s my check.»
— — — — —
Scene 2 — David Walks Up To The Teller
Employee: «How can I help you?»
Me: «I’m just cashing a check.»
Employee: «Are you a customer?»
Me: «Yes… It’s my fucking check.»
Employee: «Oh. I’m sorry.»
Me: «If you had bothered to look, you would have seen my name…»
— — — — —
Scene 3 — David Gets A Call From The Branch Manager
Me: «Hello.»
Manager: «May I speak to David?»
Me: «This is David.»
Manager: «Oh, hi! I was just calling to follow-​up with you. I saw that you were recently in the bank and I wanted to make sure that you had a good experience.»
Me: «For the most part it was nice, but I would have appreciated less hassle when I try to withdraw money. Why do you guys ask if I’m a customer right when I walk in?»
Manager: «We do that to help prevent fraud…»
Me: «It comes across as though you don’t want to help everyone that comes in and it’s kind of rude. Do you guys have a particularly bad problem with check fraud at your branch? I don’t think I’ve seen it done at any other location.»
Manager: «We’re trying to be proactive.»
Me: «Um… well, whatever. Thank you for calling.»
— — — — —
Just a note: I may have paraphrased some of the conversation to make a long story short, but I promise this is an accurate account of what happened and I think you get the point.

I went to cash my payroll check today. I ended up opening a bank account with them, just for the service. As soon as I walked in I was greeted with such warmth it almost made me cry (I was having a bad day). Alec Wilson took care of me… they are all very friendly and the process was fast!
Thank you guys!