Zapien’s Salon

I have been going to this salon for almost 2 years and always have a great experience. Amanda is awesome and really knows her stuff. She always listens to what I want and talks through how we can make it happen. She also anticipates how the cut might need to be tweaked to look as fresh as possible for a long time. Each time I go, Norman makes me feel like family and stops to check in. Love them!

I’ve gone to a lot of salons throughout the years but Norman Zapien is the best. His color is gorgeous and his cuts artistry. There are people I’ve known for years that don’t know I color my hair. (Ummmm, really??) Had my hair done today, am obsessed ! !

This salon has talent but no drive or professionalism. I had been going to this salon for over a year and booked my «amazing hairdresser», Amanda, to do my engagement picture hair and makeup (a day that should be fun and stress free for the bride.) She had me purchase expensive hair extensions to use that morning for my pictures. At midnight the night before she texted me that she may have to go out of town for a family emergency. My friend who had referred me to this stylist saw that she had posted a selfie on social media at 4 am that same night she texted me. I guess family emergency was code for «out til 4 am partying and could care less about the appointment we had booked for months for your important day.) What a joke this salon is. After telling the owner what this stylist did to me he took zero action to correct it and I got no apology from the pathetic stylist ever. The owner, Norman, needs to wake up and realize what scum he has working for him. Thanks for nothing zapiens.

Norman, Amanda, Eric, Jeremy — you are all wonderful. Norman is the most wonderful stylist ever! Love, love, love. Also located in Greensboro.

Deanna is a hair goddess! Two years ago I did a ton of research to find someone in Atlanta who could fix the damage that was caused by a colorist at Jamison Shaw and that is when I found Deanna. In under a year my short, damaged hair was not only long again but healthier than ever. I followed Deanna from Barron’s London Salon to Zapiens, and there is zero comparison between the two salons. The staff at Zapiens is super friendly and very attentive. I am so happy I found Deanna. She is someone I truly trust with my hair and I highly recommend her!

Deanna is amazing ! I am very picky when it comes to my hair. Deanna is super talented. She takes the time to listen to what you want and then makes it happen. She is very good at making sure she keeps your hair as healthy as possible and looking it’s best. Great salon! Very quaint and personal. I recommend her to even the pickiest client!

Norman first cut my hair when I was 15. When I was 21, he suggested I’d make a good redhead, and mixed up a henna, which gave me the perfect auburn mop of curls. I’ve been a redhead ever since. I live in NYC, and just found him again when I was in town — and now, that’s it: only Norman is cutting my hair. I missed my last appointment because I was helping my Mom move– and so it’s way overdue for a cut — and it STILL looks amazing. I have never seen anyone who can cut curly hair like he can. The whole salon is friendly — and they have a real passion for their work.

Fabulous staff, cuts, and always a really fun time !

I first visited Melissa because of a deal I purchased. She treated me as if I had paid full price. I have purchased many deals for highlights and haircuts over the last four years as I have been searching for a stylist in Atlanta. This was, by far, the best experience I have had! She gave me the most natural highlights I have ever had, anywhere. She is very customer service oriented — cares deeply about the results and her customers’ satisfaction. I have since returned once for a touch up and was thrilled with the way she worked with me to give me the look I want for the price I can afford. Time in her chair is a complete joy. She has a gift!
Also, I should mention that everyone in the salon is very professional and friendly. I have finally found my Atlanta salon!

Norman cut my hair and he did a fantastic job. I love my new hair! The service was great and everyone was extremely friendly and helpful.

Eric is THE best. It’s really hard to find someone who understands how Asian hair works (even I can’t stand how fickle my hair is every day). I only get my hair cut by Eric because he understands what look I’m going for every time. He’s very patient and makes me feel at ease that it’ll turn out great, and he even gives suggestions on how to make it look better with my hair type/​face shape. I’ve never been disappointed!

My 3^rd visit with Melissa, she does a fabulous job with my color; I need highlights with base color, and I always get so many compliments afterward. I am also notorious for needing a last minute appointment and she always finds somewhere to accommodate me, she has even stayed late for me before. My first visit was a Groupon but I’ve kept coming back because prices are so reasonable. Today I had trim, color, highlights, and a style for formal event for under $ 200 before tip, I’ve paid more for less many times for my hair. Go see Melissa you will not be disappointed!

I found an ad on Half Off Depot for services with Melissa Purvis so I contacted her. I mentioned the Half Off deal to schedule an appointment. The first time she said she was busy and said she’d call back, but never did. So I called back later and it went to voicemail. She never called back. I understand that you may be busy, but that is horrible customer service, before your customer even sets foot into the salon. A customer should never have to chase the provider. There are plenty of other salons in Atlanta. I guess your business is doing well and you don’t need more clients. Nonetheless, your actions are a bad reflection on your business ethics and consideration of future customers. I would never go here. Don’t bother calling Melissa Purvis because she will cut you off and never call you back.

I did buy the Groupon, but I was also referred by a friend who sees Melissa regularly. I was able to get an appointment in a reasonable amount of time (~1 week), the salon has ample parking, easy to find, the staff was really nice when I scheduled, etc. Melissa was great! She talked to me for a good 10 minutes before she even washed my hair to make sure she new what I was expecting and she told me what she thought would work and what wouldn’t. We made a «game plan» for my hair over the next few months, because I’m trying to grow out a previous, bad haircut. Overall, I was really impressed with Melissa and the salon. I met the owner, Norman, as well. He was very nice! He let me know they’re open late during the week, offered me coffee, and was even sweeping the floor! I will definitely be back!

I just went to this salon after purchasing a groupon deal for a $ 29 haircut. I read the fine print in which it stated there would be an additional fee for hair longer than shoulder length for COLOR. Nowhere did it mention an additional fee for cut. The stylist Melissa flatly said it applied for cut too once I was there and seated. Both she and the other male stylist working there were so snooty and uninterested in apologizing for the misunderstanding even after I specifically pulled up the fine print and showed her myself. If You’re going to make such a ridiculous rule about adding an extra $ 25 for cutting hair that’s only an inch or two past your shoulders, at least make sure your perfectly clear about it in your precious «fine print.» I would definetly recommend Alexandar or Olivia Todd salons over this one, they were always so warm and welcoming there.

I am so grateful to Groupon for introducing me to this gem of a salon in Buckhead. You know you’re in for a great experience when you walk in and your stylist tells you that they are offering free manicures courtesy of the nail salon next door in honor of Valentine’s day…
The space is bright and very open with the styling chairs situated around the room in a semi circle, and walls of mirrors lining the walls.
Eric is absolutely fabulous. He has so much hair wisdom, he’s as pleasant as can be, and he made me love my hair again (after a not-​so-​nice perm experience at a salon in Maryland a few months back). I explained to him exactly what I didn’t like about my hair (too frizzy, difficult to straighten, weak), and he offered some great tips about how to treat it and make it better. He did a moisturizing treatment and partial foil highlight, and he made my hair look much healthier than when I walked in.
Although the regular services are a bit pricey, I feel like it will definitely be worth it to go back and see Eric!

Gorgeous haircut and color from Melissa — one of the best I’ve had in ages, highly recommended. The reception desk customer service is not the highest which is why only 4 star.

I had hoped that the color wasn’t as bad as I thought it was, but after getting my friends’ opinions, I ended up getting color correction at another salon.
Also, the cut wasn’t great either. It didn’t seem as bad at first, but it didn’t grow out well, and whatever the stylist did to «add texture» to the layers seems to have damaged the hair.

Needed to have a bad haircut corrected. Tried out Zapiens bcuz I had a groupon. OMG. Conrad did one of the best color/​cut jobs ive had in years. Loved it. I already made my feb and march appts…

I walked out feeling like a rockstar today.
True artists work here. Richard is an amazingly skilled colorist-​my hair color has never looked better. Norman has enough charisma to fill the space.
I love the shape of the salon-​a large, open semi circle with floor to ceiling mirrors. I am not a narcissist, but if I were, I might want to move in here. The feeling is relaxed but professional, and they have enough magazines and variety to keep you in fashion and star drama for hours.
They play cool music, and keep your beverages coming. Wait, is this a review for a bar or a salon?
Cheers~