Immersion Spa

The immersion spa is beautiful with a breathtaking view of Atlantic City but the golden jewel of the spa is Carmen, she is an amazing therapist with «magic hands» as one other reviewer posted. I had the 80 minute Swedish massage and it was worth every penny with Carmen. She has a unique technique, very skillful, it was so calming and relaxing I literally fell asleep! I have had a lot of massages but this was the best experience I have ever had, Carmen is fantastic. I can’t wait to go back again, I will always make my appointments based on her availability. If you are planning on going to Immersion ask for her, trust me you will NOT be disappointed. The only reason I didn’t give it 5 stars is because the hot tub area is very small, not a lot of room to relax in but they have cute little padded mats with pillows along the window edge over looking the city, very zen like, there was only 1 other person in there at the time so it was very quiet and relaxing. However the lap pool area is huge, plenty of seating also overlooking the city but this area is a little busier. You can order food and or drinks by the pool also which is a plus. I enjoyed my experience there. THANK YOU CARMEN!

CARMEN IS ONE OF THE BEST!!!
I write few reviews however I felt so strongly about my experience that I wanted to share it with everyone! I had the BAMBOO LEMONGRASS treatment and on Borgata’s website, it’s described as: «Bamboo grains combined with essences of lemongrass are blended to make this foaming exfoliating scrub effective in sloughing away flaky skin on body, hands and feet. Hydration is replenished with bamboo lemongrass moisturizing body lotion. Stimulate cellular renewal, deeply moisturize and make your body glow with radiance.»
The person who performed the treatment was Carmen and she was absolutely FANTASTIC!!! I’m very particular when it comes to body treatments and I have to say that Carmen is one of the best therapists I’ve ever encountered. She was skilful, friendly and considerate to my needs and she has truly magic hands! The bamboo-​lemongrass scrub and body lotion was revitalizing and smelled of pure heaven.
All the other staff at Immersion Spa were really lovely and helpful, even Keith who booked me into my treatment over the telephone deserves an A+ for his excellent customer service.
The Spa itself is immaculately clean and a really beautiful, relaxing space. The jacuzzi that overlooks the vast view of Atlantic City is really something to indulge in if you’re ever in the city.
I live in NYC and my experience at Immersion equalled and even exceeded spa experiences I’ve had in New York.
Thank you again, and I cannot wait to experience another magical treatment with Carmen. 5 STARS.

Not impressed. The issue wasn’t the cashier or the masseuse. When we arrived, the masseuse showed up 5 minutes late. Then they wrapped it up 10 minutes early. That’s 15 minutes of a 1 hour massage gone (including walking time to and from the massage room).
On a side note– Cheesy music as well. They have the stereo hooked up to a Samsung Tablet and I swear to God the default /​pre-​downoaded song played. I was like wow haha that’s my alarm clock!
We spoke with Kristen (ph.) the manager and she gave us a lousy $ 25 food and beverage voucher. That’s straight up chump change. Especially for this place. They give you a $ 25 voucher when you take a bus to Bally’s from NYC.
We got robbed of at least twice that because we dropped 350 on a 1-​hour couple massage.
I’m writing this after leaving the spa today at Aug 16, 2015 at 4:35pm.

Very nice spa, massage is highly recommended.
The pools have great views and are very welcoming.
The lounge chairs are so conducive that you should plan on chilling out and enjoying the service and attention to detail. If you are on the fence because they charge a premium for services here always remember.
You get what you pay for. If you dont take care of you than who ?
Take the elevator up and enjoy.

I am a massage junkie and this is the best Swedish massage I ever had. Carmen is just wonderful!
The place is nice but is quite usual compared to other hotel spas in the world, except for the view since it is perched on the top floor of the hotel. So in terms of facilities, it is nothing special. The relaxing lounge with various types of tea, juices, bottled water and fruits and nuts is good though.
I like the thick bathrobe provided (slippers will be given if you do not bring your own), and the changing area with hair dryers and curling irons. I do think 3 shower rooms is insufficient though as I had to wait for about 10 minutes before one is available.
There is also a hot jacuzzi, cold plunge pool, steam room in the women spa area. If you want to join your boyfriend or husband, you could go to the common lounge area where there is a bigger hot tub, heated swimming pool and lounge chairs facing the windows. Food can be ordered too.
Now to the treatment. I was booked for a 50 minutes Swedish massage. The treatment room is spacious with an attached shower room. I was given a choice of scented oil. Once I made my selection, I was told to disrobe and lie face up. Their practice is to do the front first instead of the back, which is not common. You could still choose to lie face down if you wish. I just went with the flow.
Best choice ever. The bed is adjustable and conformed to my body. Carmen started with my face and head which helped to start the relaxation process. I loved how the bed is heated and a thick blanket is used to cover me to give an illusion of a cocoon, warm and safe. A hot towel was placed under my neck while Carmen worked on my shoulders, arms and legs.
Carmen adjusted the bed again when it was time for the back and the bed has no hole in it. So a face rest is attached to the bed and it is sturdy and comfy, not wobbly like those other massage places I have been to in Asia. The kicker was a warm towel placed on my back while my legs were being massaged. I must have dozed off after that as I do not recall any other parts of the massage when it was over.
While 50 minutes seemed like a short time, I must say I did not feel the massage was too short. Instead I was properly relaxed and felt like jelly at the end of it, ready to sink deeper into oblivion. It was truly an incredible experience. A+++++++++

When my husband and I want to get away, we run to Immersion Spa. You can literally spend the whole day by the lap pool with drinks and lunch after a long massage. I walk out like jelly! Worth every cent!

Awesome! Love the spa atmosphere and is worth the price point. Guest get to enjoy the indoor pool and jacuzzi. Lost one star due to not being able to use the outdoor pool and the renovation prompted a warm watered jacuzzi instead of hot. Regina did my signature massage and it was very relaxing

Everything was as advertised. Had a Bindy scrub it was great. The faculty is first class. Want to go back already

Immersion is not a luxury spa anymore, and all the concierge desk need better customer service training.
I always stay in Water Club hotel for past four years and the last routine is massage on Sunday, but now I see the wet area is rusty, and steam is not warm at all. The worst part is the concierge customer service.
Three of us had a massage appointment, and somehow their staff deleted our appointment but no one apologize for their mistake.
The manager, the Russian concierge, just gave us option to split the time or go to spa Toccore in Borgata hotel. I would suggest that confirm your appointment before you go.
Your Time is not valuable, and they DO NOT CARE or just go to Spa Toccare I heard that they recently renovated if you do not mind noisy pool.

Amazing experience, Peggy gave the most relaxing massage therapy I’ve ever had. I highly recommend the Rock Your Senses, you won’t regret it.
The whole atmosphere is relaxing and very clean. I couldn’t give it 5 stars because the Hot tub in the mens lounge could use a cleaning. On the plus side the coed one is perfect!

Lovely spa that has a cold dipping pool and a hot tub next to each other, so you can practice what the Norwegians, dipping your self from freezing cold to the hot tub for circulation. I also like the steam room. The locker rooms are clean and nicely decorated. However, they’re a little withholding with the amenities, like hair brushes and lotions. The indoor, glass enclosed lounge is nice and you can order lunch there. There is a small lap pool there too. I wish there was an outdoor lounging area though. The massages are just okay. I don’t think the masseuses are actually trained in the proper distinctions of swedish, shiatsu, etc. They basically feel the same here. The massage rooms are kept too cool and should be warmer. It seems they’re aimed for the masseuse’s comfort and not yours. Btw, the massages are not cheap.

I went here for a girls weekend and had a wonderful time. As you enter, u receive a robe and a locker to place personal items and clothes. There is a waiting room filled with couched for u to relax until you ate called for serviced. These us a small kitchen counter that is filled with healthy treats including fruit, variety of teas and bottled water.
Once called for your services, your masseuse leads you to your room and gives instructions. The room in nicely sized with a massage table tub and sink. There was also soft lighting with soft music playing.
I got the «Rock Your Senses «massage. It’s a mixture of Swedish massage and heated rock massage with the incorporation of warm towels. It was heavenly. The highlight was the massage table was mechanic and adjusted me into different positions for a well rounded and sensational massage.
Afterwards, we used the hot tubs, steam room and sauna. All were in one room for convenient access. There were also beach chairs and lemon water there for relaxation.
We also had access to a pool but we were so relaxed that we didn’t have the energy to make our way there!
The only issue I had was I purchased spa finder gift cards online through Groupon and had to go through a rediculous process to use them. The spa had to call in each card used to enter a code. If You Want To Use Spa Cards Make Sure You HAVE A Tangible Card To Keep THE Administrative Part short. Somehow technogy and networks haven’t quite caught up yet.
Otherwise a great experience.

I had such a great experience here! The spa is beautiful! It’s on the 32^nd floor, so the views are great! The pool area was nicely maintained and comfortable. My facial left my skin looking and feeling fantastic. Leslie was professional, and so nice! The food menu was a little limited, but we enjoyed what we had. It’s definitely not the cheapest spa I have ever been to, but well worth the extra money

I went here twice and i have never been so refreshed and relaxed after being there. The first time i went I got a facial and and therapeutic massage. Let me tell you… AMAZING!!! I love it everything was refreshing from the women’s locker room to the to actual spa services. I didn’t want to leave… it’s a little pricey but it’s worth it to me you pay for what you want treat yourself you will not be disappointed!

Simple, clean, streamline modern décor. It’s definitely more low key and relaxed than some other spas I’ve visited but still worth every penny.
This time had a Egyptian milk and honey wrap with an added 30 min neck, back and shoulder massage. Starts with an warmed aromatic lightly orange accented exfoliation everywhere on my body, a quick hot shower rinse and then back on the table for a massage with warmed milk & honey lathered everywhere again. Once the M&H was sufficiently on me, I was put on another table, wrapped up nice and snug and all of a sudden the table underneath started falling away from me and I was softly cocooned and suspended in what kind of seemed like a warm water bed. Had the best nap being wrapped up in there!
Warning though… if you’re claustrophobic, I wouldn’t recommend this treatment. A cool towel was placed over my eyes but my face was never encased or submerged eve.
Peggy my masseuse was amazing and had the softest yet strongest hands!
Can’t wait to get back for another treatment soon.

While the hot stone massage I received was rather good, the aesthetics at Immersion Spa were surprisingly less than stellar.
Here are my spa junkie misses:
–No lounge chairs in the spa waiting area. Just hard couches and chairs.
–the jacuzzi was stained and not well maintained
–after waiting for four minutes, I couldn’t get past slightly warm water in the showers in the «wet lounge» area
–the regular showers also wouldn’t provide hot showers either. I like my showers steamy.
For a fancy hotel (The Water Club) I have to say, I expected better.

To the 32^nd floor I go!
Spa concierge, delightfully pleasant and super knowledgeable. I had booked one of their Ayurvedic experiences which you are to fill out a body, mind and spirit assessment sheet prior massage. It gives your masseuse more insight on your specific needs… how detailed of em’! She reviewed my sheet, explained my elements as well as how to balance them out. Interesting stuff.
The lounge is clean, well lit and of course has an amazing view.
Got into my robe, helped myself to the entire snack bar, sipped some hot tea, had the entire pool to myself and simply relaxed before my appointment.
The Bindi Body Rejuvenation begins with an all over body herbal scrub, gently dry brushed, massaged with warm oil and compressed with steamed towels. All while laying on a heated bed, getting a scalp massage and listening to the ocean waves… superb.
Notes:
–20% gratuity is added before appointment.
–bring swim wear
–if you’re more of a spa lounger like I am, I recommend and prefer BASK @ Revel as their layout and facilities are much larger as well as aesthetically pleasing.
Immersion has the essentials (shower, pool, vanity table) to get you settled in for your massage but you’ll be done looking around within 15 minutes.

When I stay at the Water Club, I try to get in a few workouts. The place to go is the top floor at the Immersion Spa. They have a variety of machines including cardio and weight machines. They do lack a bench press however. Still, the view is pretty amazing — you essentially overlook the Marina horizon while you’re running.
Minus one star for making guests who stay at the Water Club pay $ 15 per person, per visit. What are we — a boardwalk casino/​hotel? Sure, comps usually take care of it, but just like with the wireless (read: also not free), it leaves a bad taste in your mouth.

What a gem of a find!
After a pretty «so so» experience at the Water Club I thought I’d give the Spa a go. As soon as the elevator doors opened on the Spa level I knew I was in for a good experience, it’s very classy — an unusual combination of Zen and American excess. I registered at reception and was shown to the changing rooms. The changing area was much better equipped than most of the Spas I have frequented so far. complete with a large jacuzzi, steam rooms and a cold plunge pool. The waiting area had a few snacks and water available.
The therapy rooms are dark and comfortable — more importantly quiet. My Swedish massage by Melissa was excellent. I was told I could use the other Spa areas until 8pm and I went off to explore. There is another lap pool and another large jacuzzi with a stunning view of the harbour and sea.
We discovered that the Spa pool and jacuzzi is complimentary between 6am and 8am.
A great experience. I just wish we could combine the Revel with the Immersion Spa and the restaurants of the Borgata!

Went yesterday — on a midweek day — I felt I had the whole place to myself — solitude is good for relaxation. The spring rejuvenation massage, which was one of the specials was good. Not a total body massage, but concentrated on upper body (which was perfect for me). I felt I got about 45 mins of massage out of the 50 mins (which wasn’t bad). The service from Marzeka was straightforward, professional and the quality of massage was great. Pricey for the massage, but taking into account the steam room, jacuzzi, lap pool, peaceful ambience — included for entire day’s enjoyment, it’s not a bad deal.
Steam room — clean, nice-​smelling. Jacuzzi — some missing mosaic tiles, but did not affect my enjoyment, japanese ice pool — extremely icy cold, rarely used. change room — small but ample on a weekday. Pool — water not warm enough for my liking, but good for lap swimming. lounge chairs by the pool– can be recline for comfort, white terry cloth covering slightly darkened on the headrest (can be a turn-​off for some). Juice, hot tea, figs, almonds, clementine available for snacking. Mini water bottles amply provided throughout. Some hair products (pureology brand) available. Parking is surface. I drove to the valet by mistake. It was $ 10, which was ok, since i didn’t have to trek through the horrid heatwave.