All My Sons Moving & Storage

Money well spent! God I hate moving and promised I’d never do it again so I didnt. I got several quotes from movers & All my Sons sent someone for an accurate estimate. On move day the movers were very friendly and worked fast. They took great care of our items and were very thoughtful. I’d highly recommend & will use in the future if needed!

I wish I could give this company zero stars. I contracted with them to move my office furniture from one location to another. It was not an entire building. It was literally one office. They had their rep come out to my one office and give me a price for the move. Three days before the move «Brad» called to confirm. He wouldn’t give me a time for my move until the afternoon before which was annoying but not awful. He did require full payment up front. When my furniture got to the new location I was informed that I owed additional money and that it had to be paid before my furniture came off the truck. I didn’t understand why there was more money owed since it had taken an hour less than anticipated. The head mover (who was very nice and polite) called Brad for an explanation. Brad said that the quote was for labor only and didn’t include their time to get to my office and then back to theirs after. I said that that wasn’t the way I understood it and he said «Well maybe that was SELECTIVE HEARING on your part» — Like I was a two year old. Brad must be the owner’s kid or something based on the fact that he still has a job after all of the negative comments here and elsewhere about him. In addition to Brad’s incredibly rude comment and arrogance, the movers dropped my bookcase on the ground and smashed it up. They were kind enough to offer to throw it in the dumpster for me though. Do yourself a favor and don’t hire All My Sons. I do have some comfort in knowing that the other tenants who were hiring All My Sons hired somebody else after hearing my story. There are plenty of reputable movers who will treat their customers with decency and respect (and might not destroy your stuff).

Horrible to the point where I wouldn’t book them for my worst enemy
Brad –he’s a piece of work & anything they can’t back up they blame on service that handle their 1 – 800 numbers
Now let’s get something straight
I work for tips I get bare minimum pay
I should not be harassed to tip workers who make 10 – 20 $ an hour !!!
I have always tipped my movers
But to be shaken down & have one guy stone cold hungover & BLEW up my bathroom ???
Awful company
Nice crew besides the sick dude
Fire Brad
1 – 800 lady stop leading us on
All my nightmares

All my sons was great from start to finish. Professional, on time, friendly, accommodating. I would definitely use this service again and recommend them to anyone.

The movers were great. I had new floors put in for the second story of our home. They came in and moved the furniture from the second floor to the first and then a week later moved everything back up. Both sets of movers took great care so nothing was nicked, scratched or ripped and this included my new floors. Frank and Jules were totally professional and a pleasure to deal with.
The billing process was very confusing. I was told when I called that they accepted American Express. They even put through the deposit on that card. When they arrived here I was told they don’t take amex. No problem. I questioned the bill because it didn’t add up. Upon calling the Office I was told that I had been overcharged by $ 11.00.

I wish I could give zero stars. I have moved NINE (yes, nine) times in the past 8 years. As a lot of other reviewers said, you’d be better off paying a couple kids off the street to move your stuff, seriously. The movers did not wrap any of my furniture, and after trying for about 45 minutes to get my couch down the stairs (it came up that way!) told me it would not be possible to get it down and that we would have to leave it behind. My fiancé ended up getting it down the stairs in lieu of the movers’ INEPTITUDE. They left a massive football-​sized hole in the wall. There were paint marks and scratches all over the fabric by the end because they had neglected to wrap the couch (DUH) and only did so after I screamed at them, as the couch is only 6 months old. The move took twice as long as any of our previous moves. We moved ALL the boxes ourselves the day prior, so all they had to do was move furniture. We were grossly overcharged and as we’ve unpacked, several shelves and miscellaneous items are MISSING. I have an antique vanity that is very fragile and specifically asked them to wrap it but they did not, I noticed this when they unpacked it totally unwrapped, even though I said it several times. I felt like I had to watch them the whole time and I have never felt that with movers before. Out of the three men doing our move, only one seemed to know what he was doing at all. The other two were either new or just dumb and they were not friendly or kind, they seemed hungover and annoyed they had to be there. I placed several calls to Brad during the move itself and at the end, as the charges were way higher than the quote. Seems to be a common theme with this company. He told me I was mistaken in what he had told me a month prior when I called for a quote, even though I had in front of me the notes from our phone call. I would think after damaging and stealing several items that they would be willing to match their quoted price and not have ANOTHER bad review written. I wish I’d checked Unilocal first before hiring this terrible moving company. Last time we moved, it took the guys we hired (different company) about 2 hours to do everything, furniture and boxes. This time was almost 8 hours start to finish, and we only moved half an hour away. I felt they went purposely slow to drive up the cost, as I’m sure Brad has instructed them to do, as I see from several other reviews it took way longer than normal for them to move things. By the way, the movers left our apartment at the same time as us and arrived at the new house 45 MINUTES after we did. So we sat outside waiting for them to show up. More wasted time that I’m sure we were charged for. TOTALLY RIDICULOUS company with outrageous fees. And don’t bother trying to file a claim, the process is ridiculous and not even worth it, unless you had a really expensive item lost or damaged. I’m sure that they make it difficult on purpose, so that no one will actually go through with a claim. I have made it clear to Brad that I will spread the word about his horrible company and inexperienced staff, and I will continue to do so. Almost EVERY review on here is one star. Good luck staying in business.

Firstly, I would like to state that the gentleman who handled my move were amazing. They packed everything as time efficiently as possible, laughing and talking the whole time to help make a stressful move even easier. Sure they were tattoo’ed and in shorts, but it was the hotest day yet this summer and I can’t blame them, they were also complete gentlemen when it came to care for my home/​walls/​items and self as it was just me and my dogs! I can not be more pleased with those three men! I honestly would have rather hired them personally and rented a truck!
As for the management, there are no words of frustration and anger to describe how I still feel. I was originally told 8 am when inquired, booked, given deposit so I planned my entire day around this. My dogs would be dropped off to the groomers/​vet at 12 so they were safe and did not have to sit in a hot car while we unpacked. It meant slipping in and out of Boston and providence with no traffic, it meant no heat of the midday sun on my treeless property, and everyone could be settled in by afternoon. I work nights, so this worked perfect for me! I would have the afternoon to sleep and go to work!
WRONG! The day before my appointment was changed to 11 – 3. A four hour window! It meant canceling my dogs appointment, which by the time I canceled it near 4pm it was less than 24 hours, so had to pay a $ 50 a dog cancellation fee! I was unable to sleep when I got home from work at 7am, because what if they showed up at 11? And then maybe got 2 hours by the time they left near 8pm for my other evening shift at 11.
I personally felt like this was all planned. My move did risk hitting traffic during peak hours while carrying my home so from a profitable standpoint it made sense to do it when there was a risk of both Providence and Boston traffic… and guess what. We did. It was nearly four hundred more than the estimate, plus the money I lost due to the cancellation fee! This was also after the gentleman when giving the deposit said ‘you don’t have that much and its not second floor housing so will probably be much less anyway’.
Horrible way to do business. I am no longer in the area to say I will never use again, but I can say I would –NEVER– encourage anyone to use this service.

What a terrible moving experience. A crew that complained about moving items… poor customer service. When you are told that your crew will be with you for your entire move, and then after one trip they threaten to leave unless they are tipped, only for them to not fill up their truck and leave piles of personal belongings outside and unattended just seems like poor customer service. After the crew «moved» my stuff, I still had to borrow a truck and make three additional trips to complete my move. Stay away from these guys at all costs.

My parents are in their 80’s and were moving from one apartment complex to another just 3 miles away. The new complex recommended this moving company. After the move was done my husband and I went to help my parents unpack. I was very disappointed in the unprofessional way things were packed. A few items were broken. All items were removed from the drawers rather than taking the drawers out and just putting them back in when they reached their new apartment. This made a lot of extra work for my parents and took much more time for the movers to box up and pack these things. I called and emailed Mike and Brad at All My Sons. When I spoke to Brad on Monday he said Mike was handling it and would get back to me. Mike did call me today to apologize and asked what he could do to make me happy. I asked him to remove a portion of the charge from the total bill. He said I will call you back in 20 minutes. Mike called me back in 10 minutes and offered to reimburse my credit card a portion of the charge. I was happy with his offer as it ended up being about $ 20.00 more than the few items that were broken were valued at. I still recommended that he speak with his hired help and be sure that if they are to remain employed by him they handle things that are fragile with more care. Mike was very apologetic and I appreciated his sincerity to help rectify the situation.
Susan G, Auburn, MA

The movers themselves were wonderful: A+++.
But the people on the administrative side need to get their act together. And lose their piss-​poor attitudes.
On the first call, I was told the hourly fee was all-​inclusive. On calls 2, 3, and 4, I was told three different stories about when Brad, the confirmer/​scheduler/​whatever, would be available — each story an excuse for the previous one. When my tone became frustrated — understandable you’d think, since I shouldn’t have to chase someone down when I’m paying them — the guy on the other end decided to cop an attitude with me. To say nothing of his condescending tone when I was silly enough to ask what time my move would be 3 days before it was to occur — or «so far in advance» according to him. I’m sorry that I don’t understand your business as intimately as you do.
When I finally got in touch with Brad, it became clear that the hourly fee wasn’t all-​inclusive. To be fair, the «extras» were materials used for wrapping and packing so my paying for them is entirely understandable. But just be straight with me from the get-​go. When I asked Brad about a morning move, he responded snidely «Everyone wants to move in the morning.» Okay, again I’m sorry for not being understanding of your business and schedule when I’m paying you.
Never have I been made to feel like such a moron and an inconvenience to a business.

I have moved a lot over the past 8 years, including across the country and back, these guys were by far the best movers ever. The guys were polite, professional and made the day stress-​free and actually fun!

I hired All My Sons movers after a recommendation from a friend who had moved from Johnston to Providence. I was moving from Providence to Cape Cod and had a few tricky items I needed to maneuver down a spiral staircase. I had never hired movers before, but thought that it might be worth the extra hassle of moving out. I spoke to someone at All My Sons, explained my (TINY) inventory, and was told that my quote was going to be $ 450 – 550. I was assured that the labor would not be more than the 2 hour minimum labor charge.
The movers arrived and were timely and professional. I had no issues with the service they provided until I was slapped with a bill of almost $ 900.
When I called to ask where the extra $ 350 came from, I was met with defensiveness and rudeness. I was told that when I called for a quote, that was the «minimum» amount. In what UNIVERSE is a quote automatically a «minimum»? A quote is an ESTIMATE. The distance from Providence to my house in Cape Cod has not changed since our phone conversation. Even if you had been clear that it was a minimum (which you had not), there is still no way that the final price should be THAT off of what you told me I would pay. If I had known that it was going to be that much money, I would have never hired movers at all.
I can no longer afford the plane ticket I need to move across the country. I have never been so disgusted with a service that clearly took advantage of my age and naivety. It’s fine to charge a high amount, but being sneaky about it is no way to earn customers, especially in a field that is almost solely based on recommendations.

I could not be happier with the move! The guys showed up on time, were polite, and courteous, and handled everything carefully. They were especially patient with my toddler who was most definitely in their way most of the time. I have collected quite a bit of stuff over the years and the guys handled my millions of boxes without a problem. I am more than pleased with the service I received and would gladly hire them again if I ever decided to move again!

Worst movers ever…
Moving itself is very stressful… if you use this company, you’re asking for more trouble. I was supposed to move with them TODAY but they called yesterday (well I called them to confirm) and told me that they canceled my appointment even after taking a deposit! I’ve called other movers and local movers are aware of this too… Again, we all have enough stress when it comes to moving… dont take on more… pay a little more and have a reliable company for your move!

I agree with my fellow reviewers. DO NO UNDER ANY CIRCUMSTANCES USE THIS COMPANY! They are slow witted, mean hearted slave drivers. They have too many hidden charges that are not disclosed until after the job is done, such as travel fee (by the way, we moved about 6 miles– so I’m not sure how that cannot be retroed), and tape fee. Let me first say that we moved from a second floor walk up one BR apt that was all of 650 sq ft. It took them most of the day to load the truck, but in their defense there were far more stairs to load than unload. The movers were nice enough. I was not pleased that they did not wrap some of my furniture to move them up and down the stairs. My dining room table and chairs are a family antique and are about 100 years old and they just slung the stairs every which way. Several plieces were scratched. The schumuck who took our information when we booked the move misspelt our street address and so when it had been an hour from their leaving the apartment to make the 6 miles to the new house, we got concerned. We called and they said they were still enroute… to NH… uhhh no. Wrong state. They tried to charge us for the hour and accused us of misspelling the name! Are you serious!!! A stereo was accidentally dropped (it really was an accident in the movers defense), the stereo no longer works. We filed a claim to have it replaced as it was very expensive. They jerked us around for several months about the money for the stereo. One heartless women told my husband on the phone that if we went through with getting our money she would be forced to fire the two movers! I’m STILL dumbfounded beyond belief. What a lowbelted way to try to keep a few extra bucks in your pocket. My husband had to physically go to the office and threaten to call channel 10 an the BBB to get our money. At that point it was more about the principle than the money. I will never EVER EVER use this company again and would suggest you do the same. Instead of alleviating the stress of moving, it only added to it. They are crooks!!!

I was moving from my apartment of 8 years and decided to take the stress off of myself and friends by securing a moving company for August 1, 2013. I called around to several moving companies in the RI area and when I spoke with the sales representative at All My Sons, he was extremely kind, friendly and helpful answering all of my questions. I was happy with the price of $ 89/​hour and the reviews I read for All My Sons on their website were positive, so I scheduled my move. I requested a confirmation from the representative I spoke with, a confirmation which I believe would be sent out as all companies do when you schedule something as big as a move to include a deposit paid, the date of move, any terms and conditions, etc. I was told I would receive it via email within a few moments of ending our conversation. A couple of hours went by and I called back and spoke with another representative who said he would send it right over. Another hour went by and I called back again and spoke with a man who was very rude and short with me. He explained that All My Sons doesn’t send out a confirmation or terms and conditions, but that he’d send it over; he did, and I received it via email shortly after my 3^rd conversation with someone at All My Sons that day… not without a fight.
July 31^st comes and it’s 2:30 p.m. and I still haven’t heard anything from All My Sons, as I was told on my initial call that I would receive a call to confirm a time to expect movers. I called and spoke with Michael who said Brad was making his calls and I would receive a call within 30 minutes. 3 hours later, I still had not heard anything from anyone so I called back and spoke with Michael again who was very apologetic and explained he’d have Brad call me ASAP. Brad did call me back within a few minutes to advise me that the movers I had requested to come first thing in the morning, would arrive between the hours of 12 – 4. Brad was very rude and condescending with me, told me «I don’t know how the moving business works.» I was informed the moving crew was starting off in Seekonk, MA and would call me when they left that job and were heading to my apartment.
August 1^st comes around, it’s 3:30 p.m. and I still haven’t heard anything from the moving crew. I called and spoke with someone to check in and see what was going on. Whomever I spoke with was rude and short and hung up on me after saying he’d look into it. A couple minutes later I got a call from a very nice name, I can’t remember his name, who was very apologetic and explained he spoke with the driver and they had run into some snags at their job in Seekonk, but would be finishing up within 20 minutes and would call me when they were done.
5:15 p.m., I’m sitting out on my porch and the All My Sons truck pulls up. I never got a call to say they were on their way. After they parked the truck, I came downstairs to greet them and both of the guys didn’t say hi; it seemed like they were annoyed that they had to be there. They both came upstairs to assess the items I had to move. Danny, was the friendlier of the two, but the other guy with him didn’t say more than asking me if he could use my bathroom twice.
Although they were somewhat efficient, I think that my move could’ve been done in less than the 4 hours it took. I had all of my boxes organized and in my dining room. I only had a couch, coffee table, armoire and queen size mattress for the big ticket items. A few items of mine were damaged with scratches and dents.
At the end of the night when they were wrapping up, one of them got a phone call from a mutual friend and they were making plans to meet him out at a local bar; very unprofessional.
This company added MORE stress to my moving day rather than what I was promised, which was to take the stress away. I’m not happy AT ALL with how my move was handled from the second call I made on the day I initially booked my move, to the actual move date. If I had known how horrible this experience was going to be, I would’ve paid more money to go with a higher rated company who would’ve treated me kindly and held up to their promises.
I will NOT recommend All My Sons to friends/​family for their moving needs.

I had a terrible experience hiring All My Sons to load a moving truck for me in Providence. Despite repeatedly attempting to contact the company to resolve my complaints, I have yet to hear back from them. This is a national company which is affiliated with local movers. Perhaps this problem is specific to the Providence, RI movers, but based on my experience I would discourage anyone from using *any* movers associated with All My Sons.
I should have known I was in for trouble when the company seemed to have a great deal of difficulty with communication in the weeks leading up to my move. I decided to hire them because another company I had used previously was going to charge almost double what it had cost the year before to load a moving truck for me. I spoke with someone from AMS over the phone, who assured me that they were available in the morning on the day I needed them, would charge $ 89/​hour with no travel fees and a 2 hour minimum, and that my movers would help with «whatever I needed!» They seemed very friendly and professional so I booked the move. When I called several weeks later to confirm, I was told that «we can’t even tell you if it will be AM or PM until 24 hours before, when we schedule the movers for the next day.» I had already scheduled movers to unload my truck at my new home in the early evening, based on their assurance that I would have movers available the morning of my move. After going back and forth about this for a while, I was told that I should call back every 3 – 4 days to ensure that I’d have movers when I needed them. Annoying, but whatever. When I called 4 days later, the person I spoke with was very confused and told me that it was noted in my file and there would be no problems. But then a few days later they called and it was like we had never talked about my move! They did not have the address and had not noted that I was only hiring them to load the truck.
Once the movers arrived, the experience got even worse. I’ll just summarize the major problems I had on the day of the move:
* Movers arrived 90 minutes late.
* Movers were extremely slow. It took 3.5 hours to load a 1-​bedroom apartment. Everything was packed and organized when the movers arrived. One year ago, movers loaded these exact same possessions from another 3^rd floor apartment into a truck for me during a heat wave and did it in 90 minutes. The movers who unloaded my truck had it done in an hour and estimated that loading should have taken 2 hours, max. At one point, I started moving items myself since I needed to get on the road. I made 4 trips up and down the stairs in the time it took the movers to make one (and they were *not* carrying anything heavy or awkward!).
* I was charged for 1 full hour of travel time, despite the fact that this was not disclosed when I booked the move. I attempted to call to resolve this when the movers arrived and was told «we have documented that you were told about this charge.»
* Movers were INCREDIBLY unprofessional. One did not speak English so I could not effectively intervene when he took 4 boxes clearly labeled ‘FRAGILE’ on a dolly and bounced them down 2 flights of stairs. They did not know how to load a truck, the movers who unloaded my belongings were «appalled.» I told the movers I was unhappy with the way they were loading the truck and was told «I’m a professional, I do this every day.»
* Due to poor loading, many items were damaged or broken.
I have attempted to contact the company repeatedly but have gotten no response. There is no response at the number I was given to file claims for my damaged items, and the voicemail box is consistently full.
You would be better off picking up some bums in Kennedy Plaza and offering to pay them in beer.

Please do not use these guys. These guys are awful. I have set something up for my brother in the east coast with them for a month and someone different kept calling and I had to keep re giving them the information. On the day of the move they called and said they could not do it. If you value your time, don’t use these guys. Words can’t describe what an awful company this is.

Couldn’t agree more with the other reviewers here — went with All My Sons for the cheaper rate (somehow totally failed to check Unilocal first, apparently) and got what I paid for, which is to say not much! In the beginning I was happy with their office staff, who seemed friendly and helpful, but the day of the move was a total disaster. The movers didn’t introduce themselves, were unfriendly, and bitched the ENTIRE TIME about the staircase in my new apartment. They were fat and lazy and tried to force furniture through the doorway the first time without «cornering» it like you’re supposed to, and as a result they got paint scrapes all over my kitchen table legs and the legs of a chair. I think they bumped literally every single thing they touched into a wall or a corner. I mean really, I could have just hired some dudes off the street and they probably would have done a better job! What’s worse, despite the fact that I asked them specifically to be extra careful with several antique pieces, they were super rough and careless with everything and ended up breaking a drawer in an antique secretary that was built by my great great grandfather. When I asked them to please be extra careful with an antique trunk, one mover picked it up with one arm so it was dangling and almost hitting the ground. When I called the company the same day as my move to tell them about the damage to the antique secretary, the guy just gave me a claims number to call and was clearly not concerned or apologetic whatsoever. I got an automated request to fill out a survey, which I did, and since I gave them a rating of «poor» I was told someone from the company would call me to follow up. Surprise surprise, that hasn’t happened either. I guess I should feel fortunate that they didn’t steal anything from me, but maybe that was only because I didn’t have that much stuff and it would have been totally obvious if anything was missing? Stay far, far away from All My Sons!!! I wouldn’t recommend this company to my worst enemy.

First of all, during the past 4 years I have hired 3 different moving companies so I have some decent experience knowing what to expect from them. After this past weekend, it was quite clear that I had made a huge mistake by hiring these people for my move.
1. At the end of the job they changed their original hourly charge from 89.00 to 109.00 because if was a «weekend» move. This price change was made after all the work was done and I was also quoted differently over the phone. Also, even the movers were surprised by it, who had also written down 89.00 when they clocked in at the start of the move.
2. A 54.99 fuel charge was also added without my knowledge, plus the hour travel time charge (which I knew about).
3. One of the movers was clearly new at this and had no idea what he was doing.
4. The one mover who seemed to have experience with the job was on his phone for most of the first hour of the job talking to his friends.
5. Slow… again, I had hired 3 different moving companies based in MA for my previous moves, and although there wasn’t anything special about them, they were much. much faster. The people that came in were clearly trying to get as many hours as possible. Extremely unprofessional.
This move should have taken a total of 2 hours with the amount of stuff I had, by any other moving company that I had worked with in the past. These people took needed a full 4 hours…
There are plenty of movers out there, please don’t make the same mistake I did. If for some reason you still need more proof why these people are nothing but crooks, check the consumer affairs website to see how many complaints they have received (136 total at the moment).