MasterCuts

Worst haircut ever. DON’T GO HERE. The lady spend all of 10 minutes on my hair, I have very thick and long hair. What she cut is not even and she didn’t even cut the front. And she was complaining about how I have layers in my hair. I will not be going back ever again, I should have known it was going to be bad service when all three stylists were sitting in the back on their phones on a Saturday afternoon.

I took my son here for his first hair cut since it was the only place in the mall. He looked horrible. I wanted his hair trimmed a little and she cut the front short and gave him a mullet. I felt like my instructions wernt followed well. I guess you get what you pay for? Not recommended.

Mastercuts is one of the chains where each service (washing, cutting, blow drying, etc.) is charged separately. Unless you specifically state that you want your hair washed or you’re getting something like a color treatment, they don’t ask if you want it washed. But what most people don’t realize is that, generally, when hair is cut dry or slightly damp, the stylist has a better idea of what your hair is like and how it will lie when it is cut.
I have always been pleased with Mastercuts’ stylists. When I find a stylist I like, I tend to return to that person. Although I’m disappointed when/​if they leave, I almost always find another who is just as qualified — if not moreso. I have seen Merisa for several years now, and she always does an excellent job.
I recently went to another «regular» salon for a cut and highlights and wasn’t nearly as pleased. That stylist was very nice & friendly, but she seemed nervous & didn’t cut very much. (I’m not even sure there was hair on the floor when she was done!) It was only a month from that experience to when I came back to Mastercuts — and Merisa — to actually cut & style my hair.
I didn’t have to wait nearly as long as was predicted. (They said that there was an hour and a half wait, if all the people on the list came back, but if I waited at the store & Merisa was free, she could get me in. I only waited about 20 minutes.) Merisa knew exactly the kind of style I wanted when I reminded her of how she usually styles my hair. As usual, she was fast and efficient. There have been times when she’s seemed rather sullen, but I have always been very pleased with her styling. I naturally have very curly hair, but I often like to wear it straight. Over the years, I have told this to all the stylists I’ve gone to. Because it is cut when only slightly damp, I don’t usually know how it «really» looks until I get home and wash & style it myself, but I can say with certainty that Merisa is the one who has really succeeded in cutting it so that it looks good both straight and curly.

This place was yikes. I was shopping decided to get my hair cut, I regret the decision. I have never been to a mastercuts before, eyeballing the prices I knew it wouldn’t be top notch quality, but for $ 16 I expected at least a little better than greatclips but I got even less. The stylist didn’t bother to ask me if I wanted my hair washed, instead seating me and immediately scolding me for my broken ends. She suggested taking off 3 inches and we agreed on 2, or at least I think so? The piece she took off to show me the size initially looked a lot smaller than the pieces coming off, I guess I can let it go. She definitely had the air of superiority, like I was too dumb to take care of my hair, I wonder if she was rolling her eyes in her head. She told me I need to get my hair cut more often, I don’t go for cuts often sometimes when I get busy. It had been almost 6 months for me.
The worst part is that she didn’t bother to try to brush or wet my hair at all before combing it, she didn’t even use detangler! I had driven to the mall with my window down and I had a few knots and she ripped my hair! Like I could hear it shredding, it was a traumatizing experience. She cut my hair super fast, like I think she spent 5 minutes cutting my hair, it came out very blocky like my mom had cut it. I didn’t have the heart to say anything and left leaving a big tip, I figured she would need it and it was the least I could do for having to write this, sorry.
I don’t suggest this place if you have long, layered hair like me. I noticed a few seniors there so maybe shorter hair is treated better? Although honestly I just wouldn’t recommend this place to anyone: X.