Wetzel’s serves pretty good pretzels, and the pretzel bites are a great snack! We got salted and cinnamon-sugared, and they were both good! The bites are not uniform, so it’s like a straw-pulling routine to see who’s gonna get the tiny Sarah Jessica Parker bite and who gets the Sloth from The Goonies bite. The gentleman at the counter was going back and forth using 2 registers, so the line moved very quickly. It was Soup Nazi-ish, which I don’t mind in a mall! There were about 5 people working on orders, so everything came out very quickly. If you want anything extra(cheese), you need to ask for it, as the name of the game here is efficiency, not chit chat. Although I’m a West Coaster and Auntie Anne’s devotee, I will definitely come to Wetzel’s any time the line across the way is 20-deep and I’m in a hurry for some warm, chewy goodness! Try dipping your salted pretzel into the copious extra cinnamon sugar at the bottom of the bag… uh-mazing!
Cassandra B.
Rating des Ortes: 1 Eastpointe, MI
This owner should be ashamed how he treated my son and I this afternoon. Being of mixed race we were«overlooked» to second in line, we were not offered cheese with our pretzel bites, our receipt was tossed on the counter at us. We were«pushed» aside as to hurry us along. When asked to speak to the manager the OWNER stepped back off the register to silent mode. Because of the bad treatment he would not return my money. Be aware if you want to be treated equal at this establishment you may want to go elsewhere. What a shame!!!
Alex K.
Rating des Ortes: 4 New Baltimore, MI
Cool, Bob. Give a single star because you’re crying that you couldn’t get a pretzel. How about saving your review for a time when you actually try Wetzel’s? Bottle of water and a jalapeño and cheese pretzel ran about six bucks. My girlfriend said we should get it(because she’s had it before), and we split it… and the pretzel was good — a little doughy with a fair amount of cheese and a decent amount of jalapenos. After getting a bottle of water I saw I could have gotten«peasant» water for free, but lesson learned. Not much to say other than that Wetzel’s smells damn good when you walk by it in the mall, and the pretzels sure aren’t disappointing. Four stars though because the price is a little high for what it is – a pretzel. Sure it’s an alright size, but four bucks? Eh. Still a really good option at Great Lakes Crossing if all you want is a snack.
Bob M.
Rating des Ortes: 1 Northville, MI
A great mystery… How does a place that pretty much just sells pretzels – and which knows HUGE crowds are coming at midnight on the day after Thanksgiving – run out of most of their pretzels earrrllllly that night? Those left were served at not even lukewarm temperature. NEVERFORGET11÷26÷10 — A day that will live in pretzel infamy!
Christina K.
Rating des Ortes: 5 Novi, MI
Pretty much the only reason why I hike it out to Great Lakes Crossing is for Wetzel’s Pretzels! I’m getting excited just talking about it! The pretzels are very doughy, soft and crispy on top, you just have to make sure you get one when it comes out of the oven! Also the butter they put on the pretzel to make the salt stick is sooo good! With a little bit of mustard drizzled on it’s the perfect marriage! There’s an Auntie Anne’s close by too but little do those people know what they’re missing out on!