Pro Exhaust

Remember that rattle? Was told it was the heat shield… Well it came back. Took it to another shop to fix and was told that whoever did the install seemed inexperienced and sloppy as the cat was installed too close to the body…

Thanks Rob for your help yesterday and today. Everyone at Cuddy’s Taxi appreciates your extra customer service. You are the best.

I called around for estimates all day and got the run around from EVERYONE, until late I called Pro Exhaust! They told me everything I needed to know, didn’t try to feed me full of a bunch of bs! I appriciate you guys!!!

stay away from this shop!!!

While going cross country I clipped my RV’s tailpipe and had to cut it off the damaged section. Pro exhaust was able to service my RV the day I was in town and fixed the exhaust in about an hour. They charged a fair price and worked on it immediately. Thanks!

Pro exhaust is a great shop and has worked on many of my cars. Rob does great work at a very fair price. Sometimes they can get busy and things take a bit longer (I guess that is what happens when you rock!) but they always do a good job.
I do not know why people are on here complaining, but when we were not happy with how loud one of our cars was, he made it right (Swapped out mufflers) and only charged the difference in mufflers.
Great shop, see you soon Rob!

I wanted to wait few days before I write this review. After installation, driving back to work, I got this nagging feeling this people ripe me off. I probably ended up cheaper muffler with smaller pipe, probably paid $ 200-​$ 300 more than other place and probably been better off to taking car to other place.
I called them after seeing really review, and received really good quote over the phone. I was originally looking for Borla muffler with 3 inches pipes cat-​back replaced, initially estimate $ 450 to $ 650. Sound good right, so called them and gave additional details about the car, and he called me back got $ 500 to $ 800 max. Somehow, I ended up magnaflow with 2.5 pipes and much higher installation cost.
But, car definitely drives better, feels like I have more horsepower and torque. But, magnaflow muffler sound awful around 30 MPH to 50 MPH. I will probably replace that muffler with something else, take my car to other people.

Stay away from this place. Just. Stay. Away.
My car was rear ended and my exhaust was bent during the collision and the exhaust tips would need replacing. Auburn Chevrolet outsourced the exhaust work to Pro Exhaust. Upon getting the car back, a loud «banging» was present. And was amplified when a passenger was in the vehicle. Took the car back to Auburn Chevrolet, they then passed the buck to Pro Exhaust, who then passed the buck back to me saying «the muffler was rusted out». Which came to my surprise as the exhaust and muffler was replaced about 4 years prior, and none of this banging was present before or after the collision. It only started once the vehicle was returned to me.
They wouldn’t budge after they gave the improper diagnosis of a «rusted muffler». Auburn Chevrolet, naturally, sided with Pro Exhaust. So, I took the car to a 2^nd and 3^rd exhaust shop for a diagnosis on the «banging». Both shops put it on a lift, and in 30 seconds found the culprit, and it wasn’t a «rusted out muffler». When Pro-​Exhaust straightened my exhaust they did a rather sloppy job and it resulted in my exhaust pipe pressing against the passenger floor board. So, when idling or under acceleration, the exhaust constantly banged on the floor board. I promptly called the insurance adjuster and they had Pro-​Exhaust fix the problem.
I’ve read other reviews on Pro-​Exhaust and it seems they don’t own up to their work nor their mistakes. The fact that they gave me a dismissive excuse that was frankly bull***t, and how quickly the other shops diagnosed the issue they caused, it speaks volumes about how poor and sloppy their workmanship is. Not to mention knowledge. So either they truly couldn’t diagnose what problem they caused, or they knew and just thought I’d give up by denying they did anything wrong. And that says a lot about their honesty and integrity as a business (more so, lack of).
And to top it off, they didn’t even apologize for making me have to waste a couple hours and a couple headaches fighting to hold them accountable for their lackluster work. Avoid Pro Exhaust when a great shop like Auburn Muffler is just down the road.

One and a half years a go I took my 4Runner to them. They installed a new Catalytic converter wrong causing part of the exhaust system to rub on one of the cross members putting a hole in it. I Just had it fixed at Midas for $ 60.00. I will never go to Pro Exhaust LLC in Auburn again.

I discovered this place by walking by and seeing the flowmaster and magnaflow banners. Walked in and told the guy what I wanted done, he quoted me, and surprisingly when I came back nearly 6 months later to have it done I was given the same quote. As a woman it’s typically hard to get consistent help or answers when it comes to automotive inquiries. I had a cat back system put on my cabrio and I’m really pleased with the sound. The cost was much less than I had expected to pay, and they offered to do a free install of a CAI because they couldn’t get the part that day. I plan to go to them with anything that I can and would definitely recommend them.

Stay Away, My sister was treated poorly here, need I say more.

An amazing experience here! Hubby had some work done to his car and the service, price, customer service was all phenomenal! Definitely satisfied with the outcome of their work.
Originally, hubby’s car was becoming a pain in the butt but after they worked their magic. It made it the car so much more enjoyable to drive.
Any other services we may need done, this will be in the place for us!

I went in to get my exhaust changed out for a new cat back Magnaflow system, and couldn’t be happier with how it turned out!
I told him right away that I was on a time crunch, and that if he couldn’t get it done in the amount of time I had I could come back later, and they told me it wouldn’t be a problem and got right to work. I showed the guy a video I found of the sound I wanted (European — deep and sporty bmw/​vw), and he said he knew exactly what to do to achieve that sound for me.
After the work was done and they turned that key, I got all giggly inside (and still am haha!) — it sounds amazing and is exactly what I asked for.
Some of the Pros:
— Quick installation
— The guys were friendly and seemed happy to be working there (happy employee’s are always a good sign)
— Price was pretty much on par with most other shops in the area, maybe a little more, but Pro Exhaust got it done quicker.
— Got to watch the installation in progress, which you don’t normally get to do
Some of the Cons:
— Shop guys were inundated with calls and visitors (some for business, others not), and so they were easily moved from working to not working. I hate to call this a con, because most shops that I’ve been to don’t allow you to watch, and if I hadn’t been able to watch I wouldn’t have seen any of this really anyways. I know when I’m at work I get visitor’s and get distracted pretty easily as well, and like me, they get the job done and done right in the same time frame, so it isn’t like they were slacking and the service was degraded from there. Just something I wanted to point out to those who get easily irritated by that type of work behavior, so that you are amply prepared when you go. This is by no means a way to tell anyone not to go to this shop though, I just hate negative reviews for reasons that don’t really play a part on the overall quality just because they hated one piece to the puzzle.
— Took them a while to get going on my car, just to get it up on the lift, but once they got it up there all was well.
Con’s were really pretty minor, and didn’t affect the cost or the quality of the work. The only thing they affected was how long I was there, which wasn’t too big a deal because in the end, it was well worth the wait (not to mention it would have been double that time just about anywhere else).
I’ve read all the reviews for this place, even the filtered, and I would not recommend staying away from this place as Naveed has suggested. Shit will happen no matter where you go. This shop has been in business for more than 13 years, and if they were as horrible as Naveed said, they wouldn’t have been in business that long.
Support your local small business owner in Pro Exhaust for your exhaust needs, you will be glad you did!

I took my car in for what was supposed to be simple manifold change. Well I got the car back late, afterhours around 1am due to my work schedule. I drove it home parked it for the night went to bed woke up around 8 am to drive to work. While on my way
the car started to act funny, so I suddenly pull over to the side of the road come to check I’m missing a ton of oil, me and the guy I carpool with look at the oil dip stick and it was clean, I rushed to get the quart of oil I had in the trunk and poured the entire quart in the car to get it to minimum. Well I guess I was to late 15 mins later motor starts to knock heavily. Come to find out after talking to the tech at pro exhaust oil was spilt? And they were more then aware yet somehow simply forgot??? Could be the fact they are stoned everyday? Or just plain carelessness what ever the reason this is pure negligence. The shop soon began pointing the finger at me for driving a turbo honda…

This definitely not a top tier shop. Did horrible work on my friends car. Will not admit there mistakes. Going to cost my friend an engine because of there lack of skill. Great shops will admit there mistakes and make it right by the customer. A Hack job shop is what this place is. Don’t go to pro exhaust.

I used to think this place was great. but what sets a good shop apart from a great shop is what happens when they make a mistake. A good friend of mine recently had work done here and they (truly beats me), forgot to put oil in his motor. long story short, he now has a blown motor– and although a tech there admitted to it, they are not taking liability for their BIG mistake. Legal action is coming their way, but alas take my advice and stay far far away from this shop.
I’ve worked in a lot of industries, and I know very well that a good business is one that strives to consistently provide great products and services, but also one that mans up for their mistakes. Real shame because I used to refer guys to this place, but those days are over.

Great service by a small shop. They specialize in high end systems but fixed my old muffler with a simple weld job for $ 20.00 with no appointment! My Nissan dealer wanted over $ 500 to install a new muffler.