S O S Appliance Service and Parts

I called SOS about a error on my washer F1. Which from I read on the internet is a common problem. He knew before he came out what the error was. He said he would come out for $ 70. and repair. Plus any parts needed. He came out stood in front of my washer and said yep you have a f1 error alright. You are going to need a whole new panel. Now wouldnt you think he could have told me that on the phone. Didn’t even open his tool box once. I showed him a video on utube where someone opened up back and repaired. He didnt even try it. Charged me the full $ 70, which I think was way too much considering what he did. I have no problem paying $ 40. for coming out. But I think $ 70. bucks for not even attempting was a rip off. Needless to say I won’t be calling him again.

Called SOS and scheduled an appointment for my washer to be fixed. The guy called a half hour after he was scheduled to come and said his truck had broken down on the way to my house. He said he would call the next day to try and schedule me in. I never heard from him again.

Prompt return call by Dan. Verbal diagnosis for the older refrigerator was that it probably wasn’t even worth the service fee to come out. Truly appreciate his honesty. Will definitely call them for any future appliance needs.

John does the job in a timely manner and does a good job. He has fixed a pesky refrigerator problem and diagnosed a prob with my washer. I’ve had him come over three or four times and he is prompt and cordial.

I have used SOS on several occasions and John is always very prompt and professional. I have had him work on my washer, dryer, and stove top. Without even needing to stop and think he knew my appliances inside and out, and was able to offer the lowest cost repair.
He has always been very trustworthy, straightforward, and fair. I would highly recommend SOS.

John and his son are great. Freindly, affordable, professional and prompt. I highly recommend them

I can’t say enough good things about John… Have used him for years for various appliances and has never disappointed… I have a very high end microwave-​oven combination and the computer went out. At first he told me we may need to replace the computer. cha ching; however he was able to figure out the issue was only a blown fuse… and its fixed…

I tried to call this business twice, and I can’t even understand the guy that answers the phone… There is sooo much background noise, and I THINK he says «SOS» but meh, I’m not even going to try to schedule an appointment here… .sorry you are at least better than sears… sigh…

We were sure we were going to have to buy a new refrigerator. My husband called SOS after reading the other Unilocal reviews. John and his son came out and diagnosed the problem. They had to order the part and were able to get it and come back the next day. Our house is not easy to get to, but John only charged us for the part and a single service charge, even though he had to come out twice.
John and his son were prompt, courteous, and friendly. We will definitely call SOS if we need repairs on any of our other appliances.