Mattison Verdery R CPA

So I filed with parents’ tax preparer – Mattison Verdey for my 2013 taxes (yes, I’m a bit late). And maybe it’s because we don’t live in the same city anymore, but the entire experience was a huge messy headache.
Here are a few things to note about the exchange:
–My taxes weren’t filed until mid-​July. Why? Because I sent them over to my parents months BEFORE April, and for three months there wasn’t a single person in the office who could do my taxes because they were all on vacation. I get it, tax season is a stressful experience, but could I have at least been notified that it would take almost 4 months to get my taxes filed. No? Okay… I guess there’s nothing I can do about it, since you already have all my W-​2s forms…
–There were a few tax cuts I THOUGHT I was eligible for. I was filing independently, but despite the fact that I had an entire quarter of school expenses marked off (January-​March), I didn’t get anything back for any of those months. I went to a private school and maintained a 3.8 average. There was no explanation as to why I didn’t qualify. Hopefully my parents did actually ask, (they said they did, at least).
–I had charitable contributions added that did not count into anything I was given back. No explanation as to why.
–I got (roughly) $ 200 back on my taxes, and had to pay a fee of $ 100 in order to get it filed… Almost 4 months later.(LOL).
I get it, I made a mistake trying to file through my parents, but I thought that it would be easier since I had a weird W-​2s (since I worked on set as an extra) and I’m definitely using someone different this year. I guess I just didn’t matter as a customer, since I wasn’t physically there.