The Parc At Flowing Wells

The worst place I have ever lived. I can’t even list all of the problems I have had living here but I will try. Let’s start with the fact that we originally signed a six month lease and when that lease expired we wanted to sign another six month lease. They agreed to the six month lease and little did I know but they actually put us down for a year lease. My husband mindlessly signed with an electronic signature and didn’t see that they trapped us into a year lease. When we brought the mistake to their attention, they were unwilling to fix it. I understand that my husband signed it so I had to accept it but I still felt taken advantage of. Another issue, our air conditioning has been broken twice which I understand that units break down but when I went to the office to see about getting it fixed I was very rudely told that they didn’t have time to talk to me and that I would have to try again later. I had already waited all weekend and then had to wait for two more days. It was bad enough to live in that heat for 5 days but more than that, it was unacceptable to be treated that way. The women who work in the front office are extremely rude and very unprofessional. I would never recommend this place and I can not wait to get away from these apartments. One of the few boasted perks are that they claim to be dog friendly. Yes they do have two dog parks but they are always covered in dog feces and since owners don’t pick it up and the apartment doesn’t do it, you really can’t take your dog to the park unless you’re ok with your dog playing in feces. Also lets not forget the mold in both of the bathrooms. We also have issues with the trash service. We have valet trash service which sounds nice but don’t forget to put the trash out or you will spend all weekend with smelly trash in your apartment or you will have to put said trash in your car and drive it to the dump which is just as disgusting as leaving it in your apartment. If you set the trash outside of your apartment you will hear about it and be threatened with fines. All I can say is don’t move here.

I would say the housing is nice, but WARNING: the poor management, lack of respect for residents, is NOT WORTH living their and paying upwards of $ 900! I am appalled by the way residents are treated there when you have a problem. THERE IS NEVER HELP ever! Please do not spend your hard earned money here. MANAGERS ARE RUDE. NEVER THERE AND UNHELPFUL. Pool is never clean. Trash pick up can be inconsistent at times ($ 25/​month for spotty trash service?) RUDE RUDE RUDE MANAGERS.
PLEASE DON’T LIVE HERE.

I am quite surprised that there are no other reviews — likely because the residents are afraid of adverse consequences, but I am happy to be the first!
The Parc is not AT ALL what is advertised nor what you pay for. This community is extremely over priced, the «hardwood floors» that are an option for a rather excessive fee are certainly not hardwood but rather some pathetic linoleum or vinyl — type substitute and that’s just the beginning. Residents are forced to subscribe to valet trash for ⁵⁄₇ days a week meaning you get to keep trash inside your apartment all weekend, or take it to the inconveniently located dumpster yourself, even though you’re paying a monthly fee for trash pickup, with strict rules for what is taken and the nasty trash can can’t even be left outside, and there’s no recycling option.
Additionally, there is an excessive amount of mold that builds up, in my apartment specifically, due to the moisture in the air that I’m relatively certain should be the responsibility of the complex. Those awesome jets in the garden tub that make life worth living… they get full of black mold weekly so if you want to see a mold show instead of bubbles, turn those suckers on. One of the most disgusting things I’ve ever seen in life. My rent is about 3 mortgages for a single family home in Augusta, and the additional charges that aren’t optional such as trash and water are just another revenue builder but the upkeep of the community hardly shows it. The entry gates are always broken, the landscaping is shotty, and the“pest control” doesn’t exist. Would you care to know how I know this? Because there are actual mice in the apartment for which I pay over $ 1000/​month. Mice, that’s more than one mouse. Droppings EVERYWHERE.
Let’s see, the office staff *was* okay, but just in the last month or so management and most of the staff has changed, and I won’t even try to tell you how awful they are… I will, however, implore you to consider living somewhere else. If you have any specific questions please feel free to respond to this review and I’m happy to tell you all the dirty secrets that aren’t in the pamphlet. Including the fact that WOW! is the only authorized cable/​internet provider and they suck really, really badly.
And if you’re a proud member of AT&T, you will not get service inside these lead lined walls, lol. Ok, it’s not funny, and the walls probably aren’t lead but my iPhone 6 goes to «No Service» frequently, that is unless I stand on my right leg with my left arm behind my head and a frying pan in the right hand. I had to fight AT&T tooth and nail to get a signal booster, called an M-​Cell. That took about 3 months. Imagine getting a phone call, answering it, dropping it, and if it was important — having to get in the car and drive OUT OF THE COMPLEX to pick up a signal.
Oh! One more thing. I didn’t get mail for about 2 months because the office staff didn’t give me a name card to place in the mailbox like they were supposed to according to USPS, so the mailman assumed it was vacant and kept my mail hostage for who knows how long. Just to add insult to the already expensive injury of living here. Can’t wait to move!!!
I should let you all know, the new manager Monica, is a mean, rude, dismissive and frankly ignorant woman. She is constantly making errors with balances and most recently my move out balance — she is outright accusing me of not moving out on time because 1) her leasing agent did not follow proper procedure, apparently, when I dropped off the keys and asked if there was anything else I needed to do or sign, she said no, 2) her assistant manager didn’t do a move out inspection until 4 days after I had vacated — which isn’t my problem. So I inquired about the threat to send the balance to collections because that date is tomorrow as well as explaining that I moved out on the right date and she responds with «I am not going to argue with you about this». Customer service? Not even. I implore you to look elsewhere. Oh! Did I mention the mice? :)