Ace Hardware

I’ve only been to this location and it was a nice experience. I got in just before closing time on a week night (8pm) and found exactly what I was looking for – pots and basil! They kid working the register was friendly and signed me up for their rewards club. I tend to dig Ace and other smaller places since Home Depot and other huge stores are too big for me and offer too much. When I’m looking for smaller, general or garden items, this is the place to go! Also, it’s right next to Target, Ulta, Old Navy and Ross so multiple errands achieved at once!

Unethical and uncaring business.
I had visited the store and fell on the way in due to a wet and slippery surface. I told the clerk immediately but was ignored. I called back later to request an incident report and was ignored for weeks. The owner then tried to say no one saw me fall and continued to deny any type of responsibility. I was then told by the owner that it was the property management who is responsible for the store and he would pass the information on to then. He stated that there was an oil slick there that the property management company cleaned the next day. I still have not been contacted about the incident. It is really sad that a business cares so little about a customer who was injured due to acknowledged negligence. Not even an apology and ignored phone calls for weeks.
Not the helpful hardware people. The deny and blame and ignore people. Very unethical in my view. Fortunately I’m not an elderly individual or I would have been injured no doubt and no concern shown for the injury.

This is our neighborhood Ace Hardware. I think the location is the best part about this Ace. As overall it is an Ace hardware and they are overpriced in every aspect in comparison to Lowes and Home Depot. I will make the trek to Lowes or Home Depot before coming here because of the prices. But they do make keys for my home so I went the full yards and got a Kansas State key for $ 5.99. Wow any type of key whether its Broncos or whomever you can get for $ 5.99. They do have a variety to pick from which is good but the price of course is not. I will continue to come here if needed for last minute things that I need quick as the location is near my home.

Very friendly staff, but I dropped off about ten screen windows and doors to get re-​screened and fixed up. The employee told us some of them couldn’t be fixed which I was fine with, but he said he would replace the screen and fix the frames on the others, and I was fine with that. When I picked them up, none of the people that work on the screens were in, and 2 of them had tags on them that said they couldn’t be fixed, again it was fine with that. Out of the other 6 – 8 that were re-​screened, none of the frames were fixed, thus, we could only use one or two of them, yet I had to pay for all of them just to throw them away or take to someone that could fix them. I was bummed.

Good location, lots of parking and a great outdoor selection of plants. It was the place for the helpful hardware man yet again to help me find a few little things to help with yard work.
It was a first visit but I will certainly stop back as it’s conveniently located on one of my many ways to get home.

Nice location and pretty helpful staff. I’ve had about 5 keys made here and they have taken care of me in no time ! Once I had a bit of an issue with returning something. The manager told me I couldn’t return it unless there was something wrong… I explained their policy and he obliged. Not the best but I’ll keep going back.

This is a great local hardware store. There is never a time I haven’t been greeted coming in and asked if I needed help finding anything. This is always nice at a hardware store because you typically dont go in to «browse around»… U go for a specific reason and getting in an out quickly is always a plus.

Pleasant store and staff, well stocked. All Ace stores have mostly higher prices than big box stores, but far deeper selection of hardware and tools. BUT I won’t go back to this store again because, unlike other Ace stores and every other business I patronize, this owner requires you to show ID to use (even a local, major) credit card. Might not bother a lot of people, but if you value your privacy, you’ll avoid this business, or even better, go in and tell the manager he needs to get this policy changed.

This is a brand new Ace Hardware location — neat and clean. If you live nearby or are shopping in the area and need a simple hardware store to pick something up, this is your place.