Advanced Dermatology

DO NOT GO HERE!!! PLEASE DO NOT DO IT. I have had skin issues, acne etc and really needed help. They were an hour late seeing me and the doctor saw me for about 10 minutes. Had no advice, asked no questions, frankly did not care about my concerns. He prescribed me 3 medications I could not afford (even the generic was incredibly expensive). Now I owe them $ 75 for NOTHING. I have since healed my skin naturally and have nothing good to say about Advanced Dermatology.

My son has had four fraxel laser treatments at Advanced Dermatology. Advanced Derm accepts fraxel appointments at their two locations, Aurora and Evergreen. However, they seem to be challenged knowing which location their one and only fraxel laser unit will be at any given time; they transport the equipment to/​from Aurora/​Evergreen every other week and make appoints accordingly. However, two of my son’s four scheduled appointments we received a last minute call (within one hour of the scheduled appointment) telling us the equipment was in Evergreen when my son’s appointment was scheduled for the Aurora location. We then had to scramble each time finding a new time slot that worked for Advanced Derm. We are very frustrated as it has caused us great inconvenience! With that, I give them a 3-​star rating!

First time at a dermotology place. Good experience with the exception of the ladies at the front counter. These girls are just rude to eveyone. At first I thought it might be me, but it wasnt. The doctor was great however. Real nice, smart, and kept me well informed. Clean facility, good location. Over all ok.

If I could give this place negative stars I would. If you are military be very careful. Despite having paperwork directly from tri care they put in my ssn instead of my husbands and the insurance never paid, claiming I am not a beneficiary. Now I have to go through being harrassed by their billing department and a collection agency because of their incompetence. They tried to claim that they called me several times to take care of the situation, but I only received one call. Upon hearing of the issue and returning to my next appointment I explained to them how to do their job and told them they had to put my husbands social in. They still did not do as such and now I am in a nightmare that yet again they expect me to do their job and handle everything with tri care. Absolutely horrible and a lot of the staff is just plain rude. Of course they deny no wrong doing on their part, but after hearing what happened and knowing that they personally sent referrals and information proving that I am a patient, tri care is not very happy with them either. They can’t even conduct a test properly to tell you if you have cancer. Here I am a year later still wondering if I have it or not. Never again will I deal with advanced dermatology and I can only hope that the military drops them because they can’t even do their jobs, not just properly, but at all!

I have been seeing Dr. Ray for about 2 years, she has helped me tremendously with everything I come to her about. What makes this a two star rating is the front desk staff. Every time I go I never know what I am going to get from the girls up front. More often than not, they act like I am interrupting them from their work and make me feel unwelcome. Which I can understand they get busy and can feel overwhelmed, but I don’t think they should be treating patients this way. I rarely get calls back about test results and when I do they seem distracted, like they don’t even care or act like they don’t know what they’re talking about. I recommend Advanced Dermatology, just not this location. The Centennial office staff is much friendlier and approachable.

The medical part of my experience was ok. Their billing office sent me to collections over a $ 40 co-​pay I may or may not have already paid when I visited. So thanks for that ding to my credit report. Here’s your two-​star review. I called their billing office to complain after I saw a collections agency on my credit report. They claimed to have tried to call and mail me a bill but I never saw one. I’ve never made it out of a waiting room without filling out a dozen address and liability forms so it’s incompetent for this office to not have had my information.
So if you use their services, make sure you pay the co-​pay and that they have your current billing information.

Great dermatologists here, as I have been going a great many years. The billing department is another story. Don’t dare call them or you will get an ass whooping. They are rude, will hang up on you. How dare you ask them anything. Perhaps it is time for me to find a new skin doc after all. Good luck!

This was my first time visiting the dermatologist. I was skeptical at first because the doctor my sister visited prescribed medication that would be almost $ 1000. I am a college student paying for tuition and I do not have that much money to spend for my face. Luckily, I got a different doctor than her. My visit was with Dr. Owen and he was a delight to have. He understood my financial situation and recommended me medication that was covered by my insurance and the medication has helped my face tremendously. This place is a hit or miss depending on the doctor you get.
Other than that, the waiting time was reasonable. The place looked clean. I was satisfied.

This was my first time at a dermatologist and I have to say they were great! Everyone I encountered was kind and thorough. Dr. Ray was great. I didn’t feel rushed by her at all. She heard all of my concerns. I was seen 15 minutes before my appointment and was out of there in ten minutes! That’s definitely a record somewhere.

Just saw Dr. Newman for a skin cancer check up, to talk about removing a subcutaneous neurofibroma and talk about general aging and skin care concerns. She was very friendly and did a very good and thorough check up. I have neurofibromatosis type 1 and she also did a check on my bumps and fibromas to make sure nothing was suspect with any of them. I also very pleased I did not have to explain this rare disorder to her.
I asked her if removing the one on my shoulder was a possibility and she was able to take it off for me that day.
Wait time was a little long but nothing that wasn’t expected on a Saturday morning.
Overall I was pleased with my experience.

I’ve been using Advanced Dermatology for a couple of years. Very good service from the doctors and their assistants. Always friendly and willing to answer questions. Busy office, but reasonable wait times.
Unfortunately, several of the front desk staff have on numerous occasions been exceedingly curt, if not outright rude and shockingly disrespectful to patients including myself. The one office manager I’ve spoke to seems to set the tone. Needless to say I’m unimpressed.

The office was clean and the staff was friendly. My visit to this office marks the first time that I’ve ever been seen by a doctor at my actual appointment time (I’m so used to the usual fifteen minute delay). Dr. Amsbaugh was very knowledgeable and had me in an out of the office within minutes. I even had time to get my prescription filled long before I had even expected to leave the office. Overall, a very pleasant visit. I only wish my condition would heal faster!

Dr. Grant is thorough and takes his time (I’ve also heard that Dr. Surovik is excellent). Both visits with Dr. Ray were rushed. The first visit she wasn’t able to address all of my concerns and the second visit I didn’t feel she explained things thoroughly. The med techs are wonderful! I recommend Dr. Grant or Dr. Surovik.