Blackberry Splash Country

Bought a season’s pass online in May for 2015 and was extremely disappointed in the poor condition of this water park. Wish I could have seen it before paying that amount. It had been several years since we were at Splash and something has drastically changed… sadly, not for the better. Management? Lazy employees? Not sure the reason, but here is what we found after arriving for their first weekend opening of the summer:
1. The lazy river actually had a dirt ring all around the sides at the water level. Surely that should have been cleaned/​scrubbed before opening for the year.
2. Upon entrance of the lazy river, you will see an incredible amount of sand and leaves. This isn’t at the end of the day, it was at 11:00 a.m. A quick vacuuming would have done the trick, but it appeared it didn’t matter to their staff.
3. Several lounge chairs were in poor condition, straps missing, chair back adjustments were broken.
4. Women’s restroom had at least 10 – 12 stalls, however only two of them had toilet tissue.
5. Same women’s restroom had two soap dispensers, both were empty.
6. Never once saw someone testing the quality of the pool water as we do at Phillips.
In early August, the same friends and I spent the day at Raging Waves in Yorkville.
Yes, the price is higher, but we got a Groupon. Found this water park to be in much better condition, clean but more crowded than Splash. It appears Splash is losing customers to Raging Waves and for good reason.
This place was a wonderful water park in year’s past. Management, please step it up for 2016 and make the much needed improvements. Thank you!

Although the kids had fun and there is enough to keep them busy, the park itself is very dirty. I don’t recommend ever being barefoot here.
The kids area is the best part. Plenty of seating and they are all shaded. It is also enclosed so that’s a bonus. I just can’t get past how scummy the whole park is.

Splash Country is a beautiful water park that is completely mis-​managed. The guards are horrible, they allow everyone to break rules right in front of them and do NOTHING! Safety is NOT good here because they can’t manage the crowds!
I also bought a season pass and have had it with the bus loads of kids who are NOT supervised. But neither do most of the parents who bring kids here either. They just put a vest on them and do nothing.
I feel the guards are actually scared to correct anyone. It is a joke here and there are so many guards and police here that do nothing and I pay tax dollars for this.
It’s sad that what could be a jewel in our area is not what it could be. They allow people in clothes, not swim suits. How does this happen? But what they are sooo concerned here is if you bring an item of food, so as to not cut into the concessions profits.
They need to look how the guards manage the crowds at Raging Waves & Centennial Beach to see how a pool should be ran. It’s truly embarrassing and many of my friends leave this park district also and pay more for better and safer water parks in adjacent towns!
And also, that a season pass only goes thru mid August, which should mean that the season passes should be cheaper since the pool is actually closed in summer!!!
The Fox Valley Park District & Jeff Ellis should be looking at this.
I hope in the future I can write a 5 star review!

Splash Country was one of my favorite places to go to as a young child. As I got older however, the place wasn’t as innocent as it was when I was little. Every year Splash gets filthier and filthier. The bathrooms and showers are DISGUSTING. The smell of chlorine, sweaty bodies, and puke linger throughout the park. Some little kids Band-​Aid will probably end up in your mouth (it has happened to me before!!!) because the pool is never cleaned out. It is really not worth the crowd on the 90 degree plus days…

I was really excited about getting a season pass with my daughter last year since it was my first summer staying at home with her. I thought we’d really enjoy hitting up this water park since it’s close to home. It was such a waste of money. Every day they bussed in huge groups of kids, so the park would get insanely full — so full that they were over capacity and we’d have to stand outside and wait for someone to leave. On days we arrived early to beat the crowds, we only had about an hour before the buses started coming in. It just didn’t seem fair for everyone who either bought tickets or paid big bucks for the season pass to either be stuck waiting outside or have it be so overly full that it became completely unenjoyable. The kids in the huge groups were usually unsupervised (they came w/​teens who didn’t really watch what was going on) and aggressive — my toddler was knocked over and even pushed countless times by some of these groups of kids. It was shocking. We do not plan to come back there this year. It’s a waste of money if they are going to continue sending multiple buses in each day causing it to be way overcrowded to the point of capacity. We’ve been to multiple water parks, and never experienced the level of crowding that went on at this park last year.

Not enough chairs. A few weeks after opening water is highly clorinated. Not good for hair or skin. You can smell the chemicals in the air.

Splash Country water park is a blast if you have kids. They have the zero-​depth entry pool, so bring kids of any age — even infants (as long as they are old enough for sunscreen). They also have a cool lazy river. We haven’t done the water slides because my kids aren’t swimmers yet, but they look like good fun. They do birthday parties for a rather reasonable fee. Great for kids.