Doughballs Pizza Palace

Best pizza in Dupage county. Ask for Cody, he’ll take care of you. Then go to the boat and win money… FREE Pizza!

Love the pizza try the cartel !!! You can’t go wrong it’s the best and the buff wings. Are really good the delivery was fast I highly recommend this pizza place !!! thank you Alex for the fast delivery !! You the man

The bad costumer service Doughballs USED to have is a nightmare from the past and now they are better then ever! The new management is so awesome! Great customer service that went above and beyond to make up for our horrible experience in the past. Not only did we get a free pizza and dessert but one of the owners personally delivered everything to us making sure we were taken care of and being VERY polite. The other owner was very friendly over the phone when we ordered as well! This is the best experience we’ve ever had with incredible costumer service ever! We will def be ordering from them again! The new owners went above and beyond to make sure we were taken care of. She said if we needed anything to let her know and apologized for what we were put through even though it was not their fault. A solid 5 stars! If you want to order from great people that actually care to make things right which is very rare then order from Doughballs! :-) The food was great!

Late night pizza delivery in the Aurora area usually involves deciding whether you’re hungry enough to risk ordering Sarpino’s or if you just want to go to bed. Well, turns out Doughballs is open super late too, and similarly delivers into the wee hours of the morning, which is pretty rad. Their menu is crazy, featuring pizzas that come topped with all sorts of insane stuff.
We ended up ordering a small mac and cheese pizza and decided to hedge our bets in case that was too weird and also got a small cheese and sausage. Throw a couple of appetizers into the mix, and we were at over $ 60 with tip, tax, and delivery fee… Which feels like a lot for some late night snacks. But, hey, whatever.
Our food arrived almost cold, which is sort of inexcusable for pizza delivery as you really just have one job: Bring pizza to my house while it is still warm. If I was feeling adventurous I could walk to Doughballs, so it’s not like the driver has to make some epic trek out to my house.
The tricky part of all this is how do you score a place like this? Prices are high, delivery is bad, but once we tossed the food in the oven to warm it all up a bit everything was… Kinda amazing. The problem is, I’m just not sure that pizza at these prices is sustainable in Aurora, and if you can’t offer a consistent experience when you’re doing delivery (judging by other reviews which are all over the place between «Delivery was super-​fast!» and «My pizza arrived over an hour later cold.), you should just not deliver.
I keep saying we should order from Doughballs again, but when there’s really no shortage of good pizza in the area for way cheaper, well, it’s easier to just grab a pie from somewhere else.

1^st time customer:
Hog Heaven Pizza with BBQ Pork & bacon topped with BBQ and ranch was amazing! Best pizza ever! I tried the Doughballs for the first time and they are melt in your mouth delicious! Delivery time was fast for a Saturday. I was very pleased with the service and the food was excellent! I would highly recommend and will definitely be ordering again! I would say it’s the best pizza in Aurora. A step above all the others especially with their unique menue.

They have new owners! Super fast delivery. Will definitely order again and again. Mr Potato head was delicious with sour cream dipping sauce. Unicorns revenge was full of meat and the sauce very tasty. Ranch sauce tastes like real restaurant ranch sauce and the poppers where excellent, not too spicy.

Michelle was more than awesome. She quarterbacked the order and recommended their specials to which I agree were as good as she said. I would definitely reccomend to anyone looking for a late night snack as well as a meal anytime.

Michelle was the quarterback of this Pizza Team, her service was impeccable and second to none. Great pizza too.

Been here several times in the past for work lunches — always had a huge… crazy…super long wait! But!!! But!!! Food was always soo good!
Today I called to put in an order for carry out at 130pm. After being on hold for 5min the girl who answered politely told me that Dough-​balls is no longer open for lunch. Only dinner.
2^nd sign of a doomed restaurant — cutting back on hours.

The pizza was pretty good in a pinch. Poor planning by me, as al restaurants were full before the show at the Paramount. We had a pepperoni pizza and the Mac and cheese appetizer. I liked the thin crust. I would definitely go again.

this was my second time visiting Doughballs. I used the free doughball coupon Unilocal gave me once I checked in. I got the mac and cheese pizza and brought the rest home for dinner. It is SO delicious, a bit greasy I had to dab the slices before I ate them but understandable bc of the cheese. I hate crust but their pizza has real good small crust. I ended up getting the sweet doughballs and it came with a dipping sauce. There isn’t a lot of seating and its a bit run down and older inside but don’t let that bother you. Its an amazing place and def am going back for more

DISGUSTING AND SOGGY!!! got the mac and cheese pizza and it was very little mac and a whole lot of shredded melted cheese, it wasn’t creamy like other mac and cheese pizzas. Just very oily and extremely salty. Also got French fries and I’m not sure why they cook everything to have a nice crunch but then wrap it all up In foil which makes it all soggy!!!

Ugghhh… decided to give this place another try. Bad decision.
There is a sign inside the store that reads «Fast, Cheap, Good — you can only pick two»
It should read «Slow, expensive, and sub-​par — you have to pick all three»
Lackluster and immature crew working the front of the store.
The pizza I ordered was beyond greasy and it was thrown together without care.
Standards have gone out the window.
The only thing keeping this store afloat is the fact that it is run by the son of one of the owners from Ballydoyle AND MORE IMPORTANTLY that most of their business is in the late night hours where all the drunk people need something to soak up all the beer.
Thing is, drunk people have no idea how bad the food really is. Just that it is hot and available for a small cost.
I had such hope for this place in the beginning. The food was actually really good.
It has gone downhill horribly since then.
I am blown away that it is still even in business.
My advice: Close up shop, hire a new manager and owner and crew that will actually want to make this a downtown destination, clean up the place, have better seating, and make it worthwhile. Take pride in your food and your presentation /​ambiance. People will pay for great food.
Until then, and not that you care, I will not be back.
I’d rather spend my money at Spizzico or Two Brothers.

Garbage. Bad garage. Bad timing, it took an hour to get cold pizza that was all cheese. Copious amounts of cheese and I love cheese. I enjoyed the crust more than anything else.

My boyfriend and I ordered this late night after a wedding because it was the only business still open and delivering food. It was 0.2 miles away and took 1.5 hours to get here. They called about 45 minutes in to explain that they burned the pizza and would be another half hour for a new one. We asked for a discount for the inconvenience and were assured we would get one. We didn’t get a discount but instead a very large pizza when we had ordered a small for two of us, not helping us in any way. I have pretty much zero standards for pizza (I love jacks frozen pizza) and this was terrible even by my standards. Even if you are drunk and really need late night food, resist this one!

Based on Unilocal recommendations, we tried the Mr Potato Head pizza and it was terrific. Unfortunately what we didn’t know was that there is no table service. Just a small area with room for about 10 – 15 people. We ordered at the counter, sat down and proceeded to wait over 50 minutes for 1 small pizza and an order of jalapeño poppers. They didn’t even offer to bring the poppers out early. No fountain drinks, which does make sense since there’s practically no seating, so we paid for cans of Coke as needed. The worst part of the evening was the single stand-​up coin-​op video game that blared the same sound effect every 6 seconds. Some other patrons asked the counter worker to turn it off but they said they didn’t know how. 10 times a minute times 50 minutes of waiting means we heard that 500 times before we even got our food.
Tldr: pizza is as good as the reviews say, but the wait and eat-​in experience is horrible.

A friend of mine introduced me to Doughball’s — she lives down the street from the store (I was over for a visit & we ordered pizza — she raved about Doughball’s). I was impressed — the food was delicious & so I went home & raved about it to my fiancée. If I’d written this review a few months ago, the review & rating would have been different.
My fiancée & I moved to Aurora a couple of months ago, & after moving for the better part of the day, we were getting hungry, so I suggested Doughball’s. I wasn’t sure if our address was in the delivery zone, so I called to check. The person who answered the phone told me it was, albeit with an attitude.
My fiancée called back a few hours later to place the actual order & the person on the other end of the phone gave him a hard time about placing the order because of the address, even though I’d called before to ask.
As soon as my fiancée got the words out to confirm the order, the person on the other end of the phone hung up on him. It was a Friday night & busy, I’m sure, but it was rude & a lousy impression to make on customers who wanted to give you business. Food was good enough (really the only reason the review has 2 stars & not 1), but I’m not going to give money to a business who can’t muster up some basic customer service.

A friend and I went there today and I have mixed feelings. On the one hand, our «waiter» guy was pretty awesome. He was thoughtful and pretty cool.
However, when we entered it took a while for someone to meet us at the counter to take our order. There also weren’t regular pizzas on the big wall menu behind the counter, so we had to ask specifically. They had little paper menus, but I feel something as basic as a 16″ pizza should be on the big you-​see-​it-​when-​you-​walk-​in menu.
The wait for food then was 15 minutes, which isn’t bad considering they had to make it. The pizza was pretty good. Once we were done, though, and the people at the other table were done, nobody came out to clear the tables. The people at the other table left before we did, but not once did anyone come out to put the metal pizza holder back or take the dishes to the kitchen or clear the trash off their table. Nobody did for our table either, so I put the metal thing back and threw out our trash.
If we’re supposed to move our own little plates, I’m not sure where they were supposed to go, since there wasn’t a designated «drop plates off here» type of thing. I feel like this should’ve been specified, or maybe they should hire a busboy. Plates and trash shouldn’t sit on the tables for 30 minutes after a group leaves.
The building itself is also pretty small, which I know they can’t change, but that’s just something I didn’t like about the place. The tables were small too, and the pizza on its holder just about blocked my tablemate from my view.
So, in short: I liked the guy who took our order and I liked the pizza. I didn’t like how the tables weren’t cleared after people left, and I feel like the restaurant might be short-​staffed. I also didn’t like the size of the building and tables, which made it feel crowded and inconvenient.
I’ll give this place a four, since I’d definitely order their pizza again and I did enjoy my experience there, but I think there’s a definite room for improvement that they should take advantage of.

Another amazing experience. I ordered the Unicorns Revenge and Veggie monster this afternoon and was out of this world. The crust is thin, but still airy and has a nice crunch. The vegetables were so fresh tasting and perfectly cooked. The service, so friendly and awesome from the phone call to the delivery, on point. Please, please use these guys for your next party or just your pizza craving.

Ok so the plus is: amazing pizza. Catchy names. I’ve had the Mr. Potato Head countless times. We ordered a pizza on Saturday that had pot roast on it. And the «Fricken Cheesy Bread»? To die for. Delivery times, though? They’re long. And the location is not too convenient. Lots of one-​ways near a casino means trouble for my terrible driving skills. However this last Saturday they delivered a pizza a full 45 minutes early, so that’s a definite «thank you!» from me.
Whenever I have people over for dinner and don’t feel like cooking, I order from Doughballs.