Jiffy Lube

Im Very upset got a oil change here at this location thusday and know i have to take time off work to go back. I didnt think i had to be checking under my car for leaks. not only are they causing me time but money. Oil is leaking from the oil pan. i cant believe this shit!!!

I love when I can get in and out for the oil change. The staff was helpful and friendly from the get go and quick and efficient.

Love the service I received here. An excellent group of individuals work here. The floor manager Jake was exceptional, a quite well rounded man who’s not just in it for the money. If your looking for a great place to get a fast and cheap service then look no further. They have themselves a repeat customer. Thanks for the help guys. (I think jake deserves himself not only a pat on the back but a raise as well).

I must say they took care of the issue with professionally. They fix the damage on my car they did with no problems. Good job.

I hurts me to give this review because this was a great service center at one time. Now I am looking for another location to go to. This trip started with the staff arguing with a customer over the groupon coupon, with the customer being right all along. Then my turn up. The vehicle check list from the service tech showed the following issues. Torn wiper blades, the blades are less the two weeks old and in great shape still. Coolant empty, checked the week before and when I got home, the coolant was full. Oil level was empty, was not allowed in the shop to see this for myself. Service in the past was always honest and up front. Now I am not so sure about this store anymore. Will be looking for a new service center for the next oil change.

Oh, my gawd, what a mess. I am writing this as a Father of the victim of this Jiffy Lube. Oil change fine. Then they convinced her to do a tire rotation. As she left she noticed that the if didn’t feel right. She pulled over at the nearest safe spot. The lug nuts were loose. She drove back. By then the lug nuts were gone, damaged the wheel. After scratching the paint with their jack, they realized they didn’t have lug nuts to fix it with so they used other nuts they forced on. She managed to make it to Les Schwab. $ 129.51 and five hours after she entered Jiffy Lube, she had a mismatched wheel, and other repairs. 7 days later (today) she gets a check for the amount. No apology, no matching wheel, and she paid for that tire rotation ($ 14!!)
The Dad in me says they take advantage of women, but you be the judge.
And my daughter tells me that the manager did the tire rotation.
You be the judge, but the Dad says, stay away.

Awesome service! I had a stripped oil plug and the said they will take care of me and they definitely did. They did it as a favor, that was service, never seen that before. These guys are awesome!

I’m a Jiffy Lube girl and every location seems to serve me just fine.
I find Jiffy Lube helpful for an oil change, tire rotation, the occasional air filter change, and other miscellaneous maintenance items.
This location served me perfectly during the week after work. Little to no wait with excellent customer service. He went over all my fluid levels, tire pressure, and also told me the services that are still needed on my car based on my current mileage. Once finished, paying is a breeze and then they show me what they did under my front hood before I leave.
I’m a happy camper and will always think of Jiffy Lube as a reliable place to have the normal services done.

The service at the location was great. They take care of the customer very well and actually show you what services they did by walking around the vehicle with you once the work is complete. Nice for peace of mind.
However, for what you get for the price, Jiffy Lube is not my cup o tea. Got the standard oil change (comes with only a couple points of inspection and topping off of some fluids), got a discount, and it was still $ 41.00. Time to go back to Midas where I could get all this and more (including tire rotation) for less.
Update 24 hrs later: They forgot to reset my maintenance indicator (indicating a need for an oil change) on my dash. Now I’ll have to make a special trip in just to have that indicator turned off. :-/

I got my oil change in April and try didn’t have the right oil filter since my car is brand new. They promised me they would have it the next day. It was not only not there the next day but its taken me coming in every two weeks for two whole months and promise after promise that they would get it in before they finally got it in. This is completely unacceptable and the only words I got from them was try another jiffy lube. Needless to say I won’t be coming back.

Had a fantastic experience getting my oil changed. It was a little more expensive than I anticipated, even with a coupon but the excellent customer service basically made up for it. The gentleman who helped me out explained everything clearly and thoroughly which made me confident that these guys new what they were doing.

Wow! I pulled up and felt like royalty. I am used to having most of the guys at these places not care and put no effort into the oil change, but this experience was surprisingly different! When I pulled up, a very polite young man came and asked me which service I would like. After asking him a question, he answered it thoroughly and I then prepared myself mentally for the up-​sell… Well, like I said: this time it was different and he didn’t try to up-​sell me. In fact, at that point an employee opened the car door for me in true gentleman fashion and another employee opened the passenger side door for my daughter! As we strolled toward the office another one opened the office door for us and politely offered us a seat in the waiting room! As if that wasn’t great enough, they didn’t try to high pressure me into using a more expensive oil or coerce me into buying additional services that I didn’t need. I said exactly what I needed and they respected my choices. When I asked for the manager so that I could rave about the service, he said that their particular location was under new management and they are trying to project a customer-​friendly environment and experience. I told him that they were definitely succeeding. When they had finished with my oil change, they brought me out into the bay and showed me that the oil cap had been properly replaced, the fluids had been topped off and asked if I had any more questions. My only question was, «Why can’t every day be like today?!» Just kidding, I didn’t really say that. However, I will be back and certainly do appreciate the effort they are putting forth especially since this type of service and attention is rare anymore.

You know the drill. You take your car in for quick oil chang and while you wait they bring out the dirty air filter. Well since the staff person quoted that it will cost me $ 9.99 to get the air filter change I agreee to have it done. I didn’t noticed until I got my receipt that they charged me $ 34.00 instead. Not to mention the staff person did not have a clue how to credit me back. But he gave me $ 10 off for next oil change. Big Woop! I left this place soooooo ANNOYED! and they didn’t reset my oil light in my car! I wonder if they really changed the oil!!!