Ruby Tuesday

Went there last night with BOGO. Normally only eat salad bar, but free meal-​sure. Waited in front for many minutes no host or notice. Nice waitress when seated. I ordered seafood trio $ 20+, came with rotted baked potato-​actually cut open and u could see all the rot. Tilapia was so overdone I had to use my knife to cut it. Tiny tiny lobster tail also overcooked. 3 shrimp on skewer had no flavor and really odd texture. My BOGO had steak; a ribeye $ 20 that was funky and simply drenched in butter and then seasoned. So disappointed. Also had loaded frys as app-​$ 7.99 for tiny plate of fries — everything was seriously overpriced and underpar. Never again other then salad bar. Been having bad belly since last night, afraid bad seafood.

So I stopped in today with my mom for a late lunch after shopping all day. First off we stood in the lobby for about 5 min with not one person around. A women came in the door behind us and said let me get the hosts for you. She came right back and said «well I guess we don’t have a hostess right now. I think she actually got fired». Ummmm good to know! Next we were seated and as we walked by the salad bar we could tell it hadn’t been cleaned up or refreshed from the lunch rush and it was 3pm already. It was very messy and dirty looking. We looked around more as we sat and my mom– being a clean freak– looked up at the divider wall we were sitting next to and was grossed out by the amount of dust on it. While I agreed it needed to be cleaned as well, it didn’t both me as much. We order drinks and my mom just could not get over how dirty the restaurant was. Then the drinks came… oh lord this sealed the deal. The glasses were FILTHY! They seriously looked like a 2 year old had just ate a meal using this glass and then it was immediately served to us. Gross! We yelled across the room to the waitress that was standing there talking to other employees that we changed our mind and we got up and left. We don’t live in the area so there’s no need for us to return, but if you want other customers to dine with you, you better starting cleaning!

Good meal and exceptional service thanks Becka you were the best server I have had in a long time

WELL… it is just average. The food wasn’t bad, but when you are paying the amount you are… it should be a little better. I got a steak and vegetable, as well as a salad. All were decent, and I enjoyed my meal, but I didn’t totally love it. All around… I would give it a big fat AVERAGE

Steak & coconut shrimp were good. Ribs were to dry & green beans barely blanched. Beware the floor around salad bar & into restrooms is slippery. Service was good. Not very busy for a Sunday after church.

Average food, service not bad. Would return. The new white chocolate cherry cheesecake was great!

Service is great.
Floor and carpets are sticky.
Food is good.
We’ve been here a couple of times and will keep coming back. Best sit down option in the vicinity.

Worse service ever And then she doesn’t give us change and says it was only a dollar did you want it back No refill on drinks never had worse service

Ruby Tuesday did it. They got me to visit.
I used to not mind Ruby Tuesday. I didn’t. It wasn’t number 1, 2, 3, 4, 5 etc but I wouldn’t say no. Having not been in several years, the newest advertising and coupon got me craving chicken fingers. Good chicken fingers. The kind of fresh fried chicken breast which appeared in their advertisements.
We show up and have to wait for lunch. Not the kind of wait where all the tables are full, but the wait where they make you stand in the doorway with 3 other groups while there are 30 open tables. Apparently they didnt want to overload the kitchen. So rather than sitting and getting a beverage, we got to stand and stare at the host.
After being sat and ordering, we waited over 30 mins for the saddest looking little chicken breast I’ve ever seen. This was basically false advertising when compared to the pic on the coupon. Total disappointment.

Party of eight, with children. Got seated right away. Good service. Getting the food took some time. When it was ready three servers brought it which was excellent. Drinks were kept filled. When a hair was found the server immediately apologized, and went to get a new meal. Management came out and told us the meal would be taken off the tab. Very professional. Good food.

Food is okay. It is what you’d expect from this type of restaurant. The service is bad, not really bad, but bad. The wait to get even an extra napkin or a refill on a drink is very long. Appetizers (dumplings, not finger food) brought without plates. Had to get some from the salad bar which were chilled because we never seemed to be able to find our waitress. Food was not served as ordered.
The worst part is the place is really, really filthy. There was something (god knows what) splattered all over the wall next to me. I could give them a pass and assume it just happened except for the bathrooms. They are vile and have been every time we’ve been here. I’m not talking about the surface of the bathroom. I mean the hinges on the doors have about ¼″ of dust on them. The floor of the bathroom against the wall is filthy. This place has obviously never had a deep cleaning. One of my family members managed a different restaurant and once said that a good rule of thumb is that the kitchen is usually as clean as the bathroom. If that is the case here then the kitchen is repulsive.
The Streetsboro Ruby Tuesday is much cleaner and the service is significantly better.

So, I generally like this chain, since it tends to offer a healthy menu. This location does have a nice, fresh salad bar. The menu is pretty standard, with some healthier choices. Service is a bit slow. Drinks from the bar seem like they are from mixes. Not my favorite location.

My visit here was average. The food was moderate and the staff was nice. The best part of my lunch was the all you can eat salad bar. Nothing special about this place just another average Ruby tuesdays.

Quite the awful experience here! Went to lunch with some friends and our kids, we got sat right away but waited quite sometime to be greeted by our server finally about twenty minutes later we got our drinks! Food was okay definitely nothing to write home about. But because of the service I am definitely turned off from going to any ruby Tuesday again!!!

Ruby Tuesday used to have this fabulous menu; with the best boneless chicken wings and hot sauce, the best white chicken chili, the best everything! This used to be my favorite place to come.
Then… they changed the décor, changed the menu, and ruined it.
The night we went to this particular location, our waitress was either extremely overwhelmed or extremely horrible. I ordered a sangria that I didn’t get until the END of the meal.
Our food was so mediocre that it left me wishing I’d just cooked. The only tasty thing was our little shrimp dip appetizer, and that’s just a ripoff of Red Lobster’s lobster version.
Our bill was huge, the service was awful, and the food was worse. The only good thing I have to say is that I do like the décor. Very sad.