1379 Family Sports Shop

Love (d) this store. Nice selection, knowledgeable, helpful employees. But as of August 28, 2015, their website is down and their phone disconnected. Presumably they’ve closed permanently. Our first visit was in June of this year and we had planned to make this our go-​to store for running shoes and gear. What a shame. Another local business — and another small, local running store to boot — has bitten the dust.

Fantastic staff! They are so nice, and incredibly helpful and knowledgable. They were amazing when we had a return. We’ll definitely be back’!

Though there are many reasons to visit 1379 Sports, the greatest reason I have found is simply Peg. I didn’t know her kind of customer service still existed… it certainly doesn’t in the big box stores. The moment I walked in I was greeted warmly by a young lady who asked if she could help me. I explained that I’d come because I read that they are the only store in Austin to sell the Karhu line of running shoes. I’d been researching Karhu and wanted to buy some, but knew I should try them on rather than making an internet purchase since I had no experience with them. She went to the back to retrieve my size in the style I was looking for. While I waited, I watched another woman fitting a young boy with track cleates. She was warm and friendly with the boy and his sister, and never became the least bit frazzled by their boisterous behavior. When the dad needed to have both hands free to help the older children with some clothing, she took the tiny newborn he was holding and came over to check on me. She introduced herself as Peg, and while still babysitting, proceeded to give me wonderful information about the various shoes in the Karhu lineup. She was a wealth of information about all the brands they sell, and the needs of runners and walkers in general. She continued to help the aforementioned dad, greeted others who walked in the store, sent her helper to grab various shoes for me, and even calmly resolved a scuffle between two small children playing with the store toys… all while holding the newborn like it was her own grandchild! After an hour in the store, I finally decided not to buy a pair of Karhu shoes after all. I was disappointed to say the least! I’d driven to Austin from my home an hour away with the intent of loving those shoes, but I just wasn’t sure about them. Peg asked her helper to pull out the pair of purple shoes that were behind the counter. She explained that a regular customer bought them (the previous model which are no longer made) for her teenage daughter, who didn’t like the funky look. Because the woman was a good customer and the girl hadn’t worn them, she took them back, even though they were well past the return date. Peg had washed them and intended to just wear them herself, but instead wanted to GIVE them to me. She insisted that I take this extremely expensive pair of running shoes which were brand new except that they’d been washed. She simply wanted me to be able to experience Karhu, and hopefully come back in January for another try at buying a pair when the next model comes out. This is truly an old fashioned, neighborhood place that is in the business of making and keeping lifelong customers. I watched one gentleman come in and grab two pairs of cleats, give her his credit card number and set up a plan to bring one pair back the next day after his son tried them on… the credit card would not be charged. He was out the door in 5 minutes. Another lady came in with a teen son who tried on and purchased a swimsuit in less than 10 minutes. How often can you get out of the gigantic stores that fast? If you’re looking for friendly, knowledgable folks who are willing to give you all the time and attention you need, I highly recommend you check out this store!

This is a local family owned business. Customer service was about as good as it gets – the owner took a great deal of time sizing soccer shoes for my daughter. The owner was attentive and had a wonderful demeanor with kids. Too, they had quality and fun merchandise. The only downside was that it was packed with rowdy kids who hit several people with errant miniature basketballs. If you want top quality and service, this is the place to go.

I buy all my three boys clothes here… everything. Prices are good, service is excellent, and they stand behind everything they sell. They have special ordered clothes for us, repaired damaged shoes, let us demo shoes, and given my kids free snacks!

This place is great! The staff is SO helpful and nice. Just a cool little laid-​back «shop local Austin» kind of store. My boys always get their shoes here, as well as soccer shirts. It’s also next to a great toy store.

Cool kids clothes, but the fifth star is awarded for superior customer service.
We bought some nike mary janes for our twin girls and in two weeks the strap broke. They immediately told us they would take it for repairs and cover the cost for us.
When we came to pick them up, we were told that the shoe hospital called the shoe «unfixable.» So Peg took the shoe home and sewed it herself!
Good as new!

I’ve shopped at 1379 several times, both for my kids and for myself (They recently started carrying clothes & shoes for adults).
This is a nice, local, family-​owned business in the Tarrytown neighborhood, just across from Casis Elementary. They have a great selection of cool sport clothes, and the staff are very knowledgeable about their products. I found some fun, unique sport T’s for my son, and I recently special-​ordered some Addidas Sambas for myself. The owner called me herself when my order came in. I like to shop local whenever I can, and 1379 makes that easy and fun.

We have been shopping here for years for our kids athletic shoes and wouldn’t go anywhere else. It’s a family run business and they are both knowledgeable and friendly.
They have a great selection and will usually start bringing out a selection of shoes to meet your need and size. It’s an easy and pleasant experience.
And they have adorable clothes too.

Not the world’s super-​friendliest employees but they are knowledgeable and got my son fitted into just the right shoe.

UPDATE: The store owner called me to apologize for our issues today. I’m raising my rating based on her obvious concern. I am still not very happy with how her employees handled things, or with the snotty attitude I got from them.
ORIGINAL POST:
My wife went to 1379 to buy tri shorts for my son. They were out of stock on his size in the Zoot shorts and said they would call when they got some in. The showed my wife some Tyr lycra swim shorts (without padding) and she asked if they had polyester shorts and was told Tyr doesn’t make those. A quick check on the website shows that they do.
When they called back and my wife went there, they didn’t have the Zoot shorts in and instead had Kucharik bike shorts. They claimed they were tri shorts, but the Kucharik website says they have a Terry pad and doesn’t mention anything about swimming in them. They never apologized about the mix-​up and had a bad attitude about the whole thing.
In the future I’ll order online.

I tell all my clients, who are parents, and well, those who have kids they like to spoil, to go here! I go because I am small and can fit into a lot of the clothes, but I also shop there because of the customer service. You won’t get overlooked, ignored, or taken advantage of. The prices are competitive, but not too expensive, the selection is amazing (I am a trainer and I find the exact selections I would at any other adult fitness store), and they have a talent in fitting you in the RIGHT shoe. Not many stores do that.
Take it from me and walk in, you will see.