1st Nails

Ask for Loan, she did a great job on my Pink and white nails. Very detailed and super friendly.

I’m sad to be writing this review after a year of good experiences with 1^st Nail. I was double charged for my last service with them, my usual $ 51 gel mani/​pedi was $ 102 when I checked my bank statement. I stopped in after I saw this misunderstanding and showed the employee (I think her brother owns the salon but I could be wrong) the bank statement through my phone and she hurried me away saying, «come back with paper.» All I wanted was a credit for the extra funds they charged in the form of a salon credit and was rushed away. I printed out my bank statement as she said was required and brought it in 2 weeks later to show her and now I’m told that it’s too late. I explained to her that I’m busy and can’t be running to Southpark Meadows nonstop. In any case, it didn’t end well. I’m on the phone with my bank as I write this because they refused to make good on their error. One of their other employees stepped up and said, «yeah, our credit card machine sometimes makes mistakes.» but again… they aren’t looking to help me and told me it’s too late. I tried twice to resolve this matter with them kindly and now I have to resort to my bank to rectify the matter. I have been a customer for a while, getting services every month, they recognize me yet want nothing to with me once there is a problem. Next time you get a service here, bring cash!

Quick service, but the quality was amazing. Will definitely make this my new nail salon. I didn’t feel pressured into buying a more expensive nail package like some salons do, and the whole place is clean and well kept.

I am torn with my rating due to It is positive and negative. First time in I absolutely hated the woman who did my nails. Don’t remember her name.
I gave this salon a 2^nd chance & went in a 2^nd time… Tom did my new set. I was pleasantly happy, the price was cheaper then my primary nail salon & he did it in under an hour.
I go in again for my 3^rd time…4−6 weeks later to get a pedicure without an appointment… They sat me down in a massage chair, got my feet into the water which by the way burned & they left me there … They made me wait 55 – 60 minutes in cold water before getting to me! I was so pissed by 35 – 40 mins in but I was in a bind. So I allowed them to do my shellac pedicure that almost cost $ 50 …
Salons are starting to charge to «cut your nails down» that’s an addition $ 3 – 5 dollars & the «shellac colors» for a manicure $ 12 – 15 additional dollars & $ 15 — $ 18 for pedicure… I could go buy a bottle @ Ulta for $ 12−15… A whole bottle.
Just because another salon put shellac on my toes your going to change me an addition $ 10 to take off the color as well… Plus I am then paying $ 45 – 50 for a fresh pedi… Ridiculous. The prices change EVERY TIME I go in here… I deliberately one time wrote down the «prices» on the card he gave me & the next time in the price switched…
So, go in TODAY… My 4^th time. I made an appointment on a Wednesday afternoon for 1045−11am due to I’m thinking people are at work. There are 4 workers and 6 woman… Totally understaffed. Tom made me wait with an appointment this time and yet again… Another 30 minutes before he could get to me.
Mind you this is just for a fill. He rushes to me to start working on my nails, leaves 2 woman in chairs waiting for pedicures & a woman who’s been in the salon for 1 – 1.5 hours at a chair waiting to get her hands done…
He did my fill in a mind blowing 22 minutes with minor errors such as scuffed polish, uneven nails, ect. I felt his hands shaking to rush through my fill. I don’t pay you $ 30 – 50 dollars for a shit job & I sure the hell don’t tip 20−25% for making me wait 1hr or even for that matter giving me crap work on my hands…
As I was getting my fill a woman was just as pissed as I was from my last visit… she got up and left with tinfoil on her fingers due to she probably almost waited 2 hours… I will not be going my back due to lack of staff, lack of compassion & because I can pay the same damn price at my primary salon and get better quality service and work done on my nails. Sorry.
This is why in Austin, Texas I suggest 3 nail salons to rotate between. So inconsistent. Highly considering taking my fake nails off next month for this reason. Hope my review put some spot light on the industry.

This nail salon is AWESOME! I have been coming here since they opened. They always do a great job. They are often busy but that just confirms that they have many, many satisfied customers. And the all speak English! Merideth B and Shannon G if your in a hurry you should try to make an appointment.

Under staffed, didn’t speak English. Left waiting for over for over 30 minutes before leaving.

Did this place stop offering alcohol? My first few visits I was offered a wine or a margarita. :/​It was a nice perk after a long day at work. I guess I’ll keep going to Paris Nails on William Cannon.

I fell in love with my nails thanks to tom! He did a great job. I would so recommend this place.

I was a little nervous about going here at first. I’m new to the area and in my experience finding a good nail place is hard, so after I checked out several places and the reviews, I decided to give it a shot. As a side note, prior to visiting 1^st nails I booked an online appointment at a salon nearby, NJ nails, yet they were closed during their posted open hours. This bit of confusion and bad service led me to 1^st Nails. I called ahead to check availability, and they informed me that they could see me immediately. When arrived I was greeted by Cindy and she asked me what service I wanted. I told her I wanted a refill on an acrylic set and she told me to wait (less than 5 min because she was finishing with a customer) then she called me to her station. Initially I told her I wanted a design I saw on their Unilocal page, a french made with blue and silver color. Then I changed my mind and told her I’d just go with a regular pink and white french. During the service, she did an amazing job and she took care of every single detail. I think they look perfect. The place itself looks really nice and clean. I am unsure if they were just slow because it was a weekday, but they had 2 people when I got there which was pretty convenient for me since I didn’t want to wait too long and I had no appointment. I love my nails. I’d definitely go back another time and possibly get a different design and a pedicure.

This is my new favorite nails salon Its super nice and clean. Even my mom –most picky person loves this place as well. They always take their time and be nice to us.
Make sure that u try their margaritas — so good ~~

This is my absolute favorite nail salon! After moving to Austin a few years ago I was in desperate need to find a nail place I could trust and that was affordable. I stumbled across 1^st nails on a trip to Southpark Meadows and I am so glad that I did. Nail techs are all amazing and attentive and give you 5 star service every time. I always leave pleased and relaxed. It’s hard to find a consistently good nail salon and this place definitely is!

This is my 5^th time coming here, and it will be my last. I showed the nail tech a picture of exactly why I wanted, and he said he could do it. He ended up passing me to another person to do the nail art, and she didn’t even finish the job. The shellac is also very sloppy on the colors, and they left clear shellac all over my fingers. Lots of mistakes on the shape of my nails as well. $ 38 for something I’m not even remotely satisfied with.

I normally go to a different salon, but wanted somewhere close my home considering I went right during prime traffic time (5:30pm) so I stopped by here.
They say me right away and Tom did a excellent job on my nails. First time going with coffin nails as apprised to the squared off style and I love it.
He was so fast that I had to think back to his steps to assure myself that he didn’t miss any.
I didn’t much care for the environment of the salon, and they were under staffed. If it were busy I wouldn’t stop there at all.

Helen and Cindy are the best.
This place is clean and cute. They have a lot of comfortable massage chairs and the staff is very friendly. Love it here.

This place is a wonderful gem tucked in South Southpark Meadows near the Sam’s Club and directly across from Gatti-​town (the back side).
The lady who serviced me was friendly and spoke English fluently.
The place, itself, is clean with up to date amenities. They don’t have a million and one colors to choose from, but they do have the right colors and they keep them well organized.
Their prices are average but their service is not. The woman who polished me was attentive and could color within the lines-​which is not the norm at many other nail places.
Best

Great environment– truly relaxing and spa like experience– but without the cost, and you can walk in! Make sure you use the SpotOn card– it gives you free upgrades. This is the BEST nail shop in Austin– awesome pedicures, love my shellac mani, and it’s actually soothing and beautiful!

I can’t remember the woman’s name who did my nails, but she was very thorough and I’m very happy with my acrylic set. I always dread getting a full set because I’m always getting burned by the drill, but she was very gentle and didn’t burn me one bit!
I’ll definitely be coming here again!

Went in 30 minutes before closing for a cut, refill, and color change and it was done impeccably! I wanted to get a pedi as well, but didn’t mention it since I came at last minute, but they offered to do it anyways and my toes are looking AND feeling better than ever!
I had ingrown toe nails my whole life and the lady offered to get rid of them and I don’t know what impelled me to say ‘yes’ considering all the failed attempts I’ve gone thru. But I’m so glad I did, she took her time and made the pain bearable, and now I can say I’m ingrown free! So much relief when I step now yay!
Definitely making this place my go-​to now!

Moved to austin from Cali… it was hard changing my go to place, but 1^st nails is the bomb! Lol
1. Its super clean. plus I love love love the décor.
2. Complimentary drinks which includes just what I need (wine)
3. They take their time and are for the most part friendly.
4. Wide selection of gel colors as well as OPI paint.
Hope this helps!

I love this place! I looked up nails salons on Unilocal and just randomly chose this one.
I got the second type of pedicure $ 37 which is the most expensive pedicure I have ever gotten! But it was a treat yo self kinda day so I didn’t care. I’m not sure how this differs from the $ 26 pedicure. I got a scrub, massage, and hot wax on the feet. They are a tad bit slow… But extremely nice so it makes up for it. I was there from 6pm-​8pm and the last one in the salon but I wasn’t in a rush and didn’t mind.
Cindy made my roommate and I margaritas and asked our names and really wanted to get to know us. She’s adorable.
Tom did my nails– I got a full acrylic shellac set. I VERY RARELY get exactly what I ask for when I go to a nail salon, but Tom did exactly what I wanted. I showed him a picture and he found the color and did the exact shape I wanted.
They did try to up-​sale (shellac, designs etc.) but that’s pretty common (it worked on me, I decided on shellac $ 13 more)
Highly recommend this place!