Absorbent Ink

Placed an order for fifty balls (not customized) and received them as promised and in a timely fashion. We had been looking for a particular ball size and quality and Absorbent Ink delivered exactly what we needed. They even went as far as proving a sample ball prior to placing an order so we could be sure we were getting exactly what we needed.
Staff was friendly and helpful throughout the process. No problems here.

Had a horrible experience with this company. Placed an order May 24^th for a June 7^th in-​hand date. Communication was spoty from the company… most of my emails were ignored and my questions were not answered. Still, I was assured my product would ready in time, and I even saw a proof and approved it.
When nothing arrived on my in-​hand date I called and was told that it should arrive the next day (one day late!) but that they would verify shipping info in morning. The next morning (24 hours before my big event) I received an email saying they were sorry but my order was never printed or shipped.
They issued a refund but I was completed screwed over for my event — I had no branded pieces that were necessary for an activity planned for 4300 people. I wound up scrambling with three other people all day and driving all around town to purchase generic containers.
Terrible service, no product delivered. I lost my entire day off, along with three other people, trying to correct the situation they created by failing to deliver what they promised — what I paid for. I wound up looking bad in front of my boss for their failure to deliver. Our company missed a great opportunity to brand our message.
I DO NOT recommend Absorbent Ink.