Ace Discount Glass & Door

What do you do on a Saturday afternoon when a bicyclist rides into the back of your parked (!) minivan and shatters the rear window? (Don’t ask how, you wouldn’t believe it if I told you.) Call Ace Discount Glass. They tracked down a replacement window, gave me a quote, and had it fixed within two hours of the accident. They even ran to the dealership to get a rear wiper arm replacement and installed it, all at a reasonable price. Five-​star service for sure.

Fixed my cracked windshield in about an hour on a Sunday afternoon, did a great job, and they let me wander around the premises with my camera in the meantime. Great job all around!

I went to ACE to get my car window replaced today after my car was broken into and has a FANTASTIC experience! Claude was the man who helped me and did a fantastic job. He was very friendly and kept me informed and did the job in less than 40 minutes! Will definitely be back if I ever need any glass services again!

Thank you ACE! They always fix my windshields, always can depend on them to get me in quickly and always provide a beautiful job with my Lexus RX. I was very upset with my window being cracked. Had them work on my previous BMW. It was such an embarrassment driving around with my brand new car having a blemish. I had previously had a a rock pop a crack on my window and let it go and it completely ruined my window, working full time caused me to let it go and with the weather change it got drastically worse. I was very upset, Roy spoke with me and made sure to help me get everything handled. If you ever need windshield repairs on luxury type vehicles. ACE is the PLACE! Thank you ACE and Thank you Roy! Wouldn’t trust anyone else to do the job, with same day service! Thanks again!

After a dazzling encounter with a rock on MoPac, these guys got me in and out with a new windshield in record time and for a very inexpensive hit to my wallet. Bring a book and possibly a pocket chair.

These guys are gold. I called them at 5 pm on a Friday to ask whether they had a salvage transmission for my clunker Honda (PSA: Honda manual transmissions tend to blow up). While they didn’t have it in stock, they looked up area-​wide inventory for me and gave me numbers to call along with contacts who could help me out. Their selfless actions saved me anywhere from 130 to 400 dollars compared to the other online options I was considering to buy this thing. Ace Auto Salvage: you now have a new loyal customer. Anything I need in the future, I will be looking at you guys first. Thanks much.

They were very responsive as far as customer service (why I gave them 2 stars). They’re also open later than many other glass repair places in Austin, so are great for immediate service. BUT their pricing was twice what was given by 2 other reputable companies in the area. They quoted me over $ 3.2k to replace 3 windows and a glass door in my home! After the sticker shock, I called two other companies who both quoted between $ 1.5k and $ 1.8k for the same job. The job is being done now and the work is exceptional so far. Not sure why a place with «Discount» in its name would charge twice what their competent competitors do, but if you get a high estimate from them, I recommend shopping around other glass repair places in Austin.

I’ve used them twice now to work on our church building. I called 10 places, many said it would be at least four weeks before they could do the work on our building, but ACE was able do the work in a timely manner at a fair price. I will no longer even try to get estimates from other places and will go straight to ACE from now on. Their tech Chris is responsive and helpful, and I could not ask for more.

A surprise and a relief. After being told the car was too old for parts to be available, I took my old Buick down the winding country road just off 360, and found Ace, a bustling shop with courteous servicemen. They whisked the car away, showed me to the waiting room, and quickly — maybe in 8 minutes — returned with a diagnosis. I already knew the problem, but was delighted when they said they had the car window from 22 years ago in the shop, and the replacement could be made immediately. The explanation came simultaneously in broken Spanish and in English, and in less than half an hour they were done. $ 100 for the driverside window plus $ 74 for labor. Perfect.

Great job on my windshield… It looks better than what I imagined! Same day service… Just wish everyone could do business like these guys…

You can’t go wrong with Ace.
After reading other rave reviews, I decided to order a piece of rectangular glass from Ace, which was to replace a glass shelf I had broken when I was moving my china cabinet. They cut me the perfect-​sized shelf, and even though they were extremely busy when I went to pick it up, they were still very friendly and helpful.
But the real reason I love Ace is because they re-​cut my shelf, FOR FREE, after I realized I had given them the wrong dimensions. Even though it was MY mistake, they fixed it for me and didn’t even charge. I’ll take all my glass needs to Ace from now on.

I had two large sized picture frames that I needed the glass replaced in. I contacted them one morning and told them what I needed, they quoted me a great price, I headed over and within 20 minutes they cut me new glass for my frames. Fast and affordable. I will return for any future glass needs.

Super helpful and great prices. Been two times now and will continue to return when needed!

I have used them twice to replace cracked windshields. The service is quick and the prices are reasonable. On my last visit, the soda machine was out of service so the gentleman behind the desk quickly rounded up a can soda, AND a cup of ice. I give Ace Discount a two thumbs up!

I used these guys once, about a year and a half ago, to install a floating glass shower enclosure. I don’t know if that’s what it is really called but big ass sheets of glass seem to be supported by nothing but silicone caulk and some tiny brackets here and there. It’s pricey but so cool looking and a year and a half later everything is still perfect.
I’m already in cue for the bathroom I am having remodeled now and I will report back.
RJ installed confidence in me. The first time I got three bids, this time I didn’t bother with bids. I hope I don’t regret that but past performance is a good indicator of future performance, not with Wall Street, but with real people.
My advice to anyone who has a business is: Don’t ever get sloppy because people remember the bad a lot longer than they remember the good. That pretty much applies to everything in life.

I contacted ACE for a commercial door repair. The main entrance of the office building I manage had lost the ability to close on it’s own. The maintenance tweaks we could preform on site weren’t having a lasting and the need for repair had escalated to an urgent level. The individual taking my call confirmed that they could service my problem, and he asked me to email a few photos so that they could be sure to have the right parts ready. Within 15 minutes of sending the photos, I received a call back confirming my requested appointment date– the very next day (My workplace was about to close for the evening and I didn’t want to stick around for the repair. I locked up for the night and asked to see Ace in the morning). In the morning the service technician called me, and he let me know he was on his way. When he arrived, him and his assistant were ready to get to work. They first explained the full repair to me before they started. They then fixed my door problems quickly and quietly!
Good News: I had been quoted a higher price than I was charged, because they ended up not needing to replace a part once they physically examined the door (which means they could have made more money off of the business I work for, but instead they were honest and only did the repair that was needed to get us fully functioning again!).
I’d say they were professional and had prompt quality service at a very reasonable price. I will definitely contract with ACE for future commercial front and glass repairs as they arise at the facility I manage.
I found out about ACE while helping a friend get her car’s driver door glass replaces after a break-​in. They had the best price in town after calling around, and when we went to get it done the service was quick. We sat in a waiting room and the glass was replaced and they vacuumed out the old glass bits and made it look like nothing had happened. We also got to walk around the junk yard area they have in the back of their premise, and that was pretty neat.

Absolutely LOVED this place! After I broke my right rear view mirror I was so devastated because I thought I would’ve had to pay a fortune to get it fixed. This place had me in and out in 20 minutes and it only cost me $ 35 to get it fixed. The staff was so friendly and I walked out with a huge smile on my face. I will definitely come back here in the future!

I recently had my shower door replaced by Ace Discount Glass. I have been impressed with their customer service. They show up for appointments on time and are friendly. The techs worked hard to make the door work properly without leaks. They cleaned up when they were done. I am using them to replace some defective windows in my house. Again outstanding customer service.

These folks really got me out of a bind. I broke the inside of a curio, a walled mirror, and was quoted $ 250 to replace and fix. A lot of glass guys are closed weekends. Lowes doesnt have large sheets. Called these guys up Sat morning. Picked up on first ring said come on in. 20 minutes later from that call I had my mirror cut and was putting it in car. Only $ 43! Fit in just perfect and saved me a lot $$$.
Hopefully Im done breakin S*** but if I do I’ll head right on over.

I needed a glass shelf replaced after I broke one cleaning. Drew was great! He told me they could make the shelf for about $ 26. It only took about 20 minutes and it matched the piece I had brought to him perfectly.
I highly recommend this place. I will use them again!