Ames Anne C DPM

I came to Dr. Ames with a bit of pain in my left foot after rolling my ankle. I gave my history, saying I’d severely rolled my ankle about 6 years ago. I was unable to stay off it due to my track coaches, and have rolled it frequently since. Dr. Ames had X-​rays done and found a fracture. She put me in a boot for a month that the office charged me $ 80 for, but was listed online for $ 30. The boot just about fell apart. When I returned at my month appointment, she said there were no improvements, shoved some more padding in the falling apart boot, and said to give it a other month. I asked for an MRI on my ankle as it was very unstable, but she refused saying it was an issue with the bone and nothing else.
I then switched doctors. I have since found out that I have a fractured 5^th metatarsal and dislocated cuboid. The boot she put me in weakened my already weak ankle severely and did not heal the fracture, so it’s now a non union fracture held together by scar tissue. An MRI, which Ames said I did not need, showed that the ligaments on the outside of my ankle are attenuated and torn. Essentially they are doing nothing and the continual rolling of my ankle will eventually damage my joints if I don’t have it repaired.
I am now having reconstructive ankle surgery next week. They are shaving off any build up on my joints, attaching a fastener to the bone, shortening the ligament, and reattaching it. I recently rolled my ankle again, and possibly fractured again the non union fifth metatarsal fracture that the boot she put me in did not heal. I may have to have a plate put in to secure the bones.
If you are having bunion issues, by all means, her manner was great and she’s very polite. But if you’re having real issues, see an orthopedic surgeon that specializes in foot and ankles, not a podiatrist. She was not knowledgable and has caused a lot of problems. I had a lot of luck with Dr. Spears, he’s wonderful.

I saw Dr Ames for the first time today because I am suffering from a couple of plantars on my left foot. She saw me punctually and efficiently and dealt with my issues easily and quickly. She thoroughly explained the options available and offered me her recommendation which I accepted. I actually left her office with considerably less pain than I went in with!
Her charges were very reasonable and her «bedside manner» was quite charming. I am delighted to have found such a capable and straightforward podiatrist in Austin, all the more so because she seems such a delightful, friendly lady.

I met with Dr. Ames last August because I couldn’t bend my big toe. She took x-​rays and showed me what the problem was… bone spurs. She operated a couple weeks later and did a great job. When I first met with her, I was caught off-​guard by how relaxed and hands-​on she is with patients. I was use to doctors being very busy and I started to equate that a busy doctor is a really good doctor. That could be true, but Dr. Ames is an exceptional doctor who chooses to run her business in a way she’s comfortable with. I found this very refreshing in today’s busy world and recommend her highly.

Let me start by saying Dr. Ames came very highly recommended from a friend of mine. I paid her a visit because I’d been struggling to fight off some plantar fasciitis issues and wanted to get a professional opinion before I started exercising full-​time again. The visit itself was passable (at best). Her bedside manner was average, but it took me multiple questions to get a detailed explanation from her, and she looked decidedly annoyed that I had to be explained anything in the first place.
Beyond that, my true gripe comes from her prescribing for me an off-​the-​shelf «orthotic» night splint, which she said was covered by my insurance. Part of me is kicking myself for taking her at her word that it would be covered without getting pre-​authorization from my insurance for said «orthotic» or without looking to see if I could get the splint cheaper elsewhere (it’s $ 20 on amazon). A bigger part of me is just feels deceived based on the bill I received from Dr. Ames months later. The aforementioned «orthotic» was billed out at $ 300 to my insurance company (who passed the bill right on to me). Did I mention this splint is $ 20 on amazon?
Worth mentioning is the fact that she also prescribed me a shoe insert which I could buy at a number of stores… which begs the question why wasn’t there a similar recommendation or option for the splint? So, upon calling to inquire about either A) returning the splint or B) why this inexpensive, off-​the-​shelf item is marked up 1500%, Dr. Ames’ office didn’t have any answers. They couldn’t even tell me where the $ 300 price tag came from. How does one run a practice and not know what one’s charging? I’m still waiting on a call back from Dr. Ames herself to get some answers there (it’s been 3 days and counting). I’ll update this if anything is clarified.
Ultimately this whole situation has completely turned me off to Dr. Ames. She may have come highly recommended, but I’d be doing the rest of the world a disservice if I didn’t shed a little light on this seemingly greedy and inept part of her practice. And we wonder why the healthcare system is so flawed.

Went to Dr. Ames with a disjointed toe problem. Explained to her that this is extremely painful, has altered my quality of life (I am a walker and have not been able to walk.) and limits me to wear one pair of ugly clogs.
She had absolutely NO compassion. Taped two toes together after I told her they were taped recently for 2 months to no avail. Sold me uncomfortable orthodics which do nothing and sent me on my way. Not even a followup appt. REALLY ??? This is medical care at its worst !! Find someone else if you want a solution to your problem.

Honestly I had heel pain that wouldn’t go away. Not an easy one. Dr. Ames worked with me over quite a period of time (I probably wasn’t her «best» patient, but she had the the patience with this patient and now I’m virtually back to normal. She was caring and gentle and her office staff were always friendly and helpful. One of the best!

This Dr? was very rough with my elderly mother and left her toes sore after she trimmed her toenails. My mother is a diabetic and needs to have a podiatrist trim her toenails, and of course be very careful doing so. This woman comes in click-​clacking in high heels (high heels– on a podiatrist?), and rushed though the treament. There was only one other person waiting so it wasn’t as if she had a waiting room ful of patients. She was very unfriendly, barely made eye comtact with us and hardly spoke to us. This was the second visit and she was no different from the first appt, except that I wasn’t in the room that first time. Yes, and she wore heels that click– clacked down the hall then too. How weird and unprofessional !! (I was waiting to hear a whinney from down the hall.) :)