Austin Skyline Realty

Great rental company. Teresa and Rose are very helpful and easy to reach. If I ever needed something fixed I would fill out a maintenance request online and the next day someone would be out to take care of it.

So yesterday I moved out of my apartment on 1501 North Loop. I would like to give this company a RAVE review. Teresa was there helping me into my apartment and there going above and beyond helping me to get out when the time was right. They never raised my rent by drastic unreasonable amounts. They allowed me to stay on month to month for a small charge more a month. The maintenance guys and grounds keepers are amazing. I have never lived in an apartment where they came and changed your air filter every three months. It bothers me a little to hear the below review by Michelle just based on the fact I lived 3 doors down from the leasing office and lived there 3 ½ years and while I feel bad for the plumbing problem she experienced thats life and real estate sometimes you get a lemon, it bursts and then you have to get it fixed. I just cant imagine it being to the extent she describes. I have lived in a complex down in the 04′ where i had to listen to construction and my plumbing was jacked… they didnt let me out of my lease… it doesn’t work that way in real estate. If you are looking for a reasonably priced smaller property to call home I think any of there locations around Austin would be wonderful!!! They have been great to me!!!

I lived in a property at 4312 Speedway managed by ASR for nearly 2 years. When I began renting, the property management was known as Capitol Area Property Management but changed their name when Barbara Ables retired.
They are professional and responsive property managers. When I first moved in, Barbara was running the group, but she retired and her daughter Teresa became the manager. Their employees were easy to work with and were responsive to email inquiries for maintenance requests.

This company provides affordable units in the wonderful area of Brentwood.
Our building does not have onsite laundry facilities, so we are permitted to use the laundry room across the street. The grounds are constantly maintained. Regular maintenance is done on the building (painting, repairs, replacement of air filters, etc.). The maintenance staff always provide notice before they enter units. When I had plumbing issues several times during weekends, the plumber came out within an hour and fixed the problems.
All in all, a great realtor to use if you want to find a decent place to live in Central Austin!

I have lived in 3 different properties managed by Austin Skyline Realty and have had positive experiences with this management company during all 3 of my leases. The staff have been professional and helpful in more ways than were expected.

I live at an apartment complex «managed» by Austin Skyline Realty. I have never been treated worse by apartment management in my life. The boss/​head honcho, Teresa, is snotty, rude, patronizing, and has lied to us multiple times about what’s in the lease and what’s legal. Everything she tells us now, we run by a lawyer friend and a very thorough google search to make sure it’s *actually* correct. Oh, and nothing is EVER her fault. Ever.
Actual conversation with her follows. Context: we had a serious leak, like 50 – 60 gallons in a 24 hour period at its peak, in the middle of our living room floor, onto tile — super slick — that also meant we went this entire time without a living room light. This leak went two months unfixed. By the time it was fixed, a huge chunk of sheet rock was fixing to fall onto our living room floor — it was literally dangling. The leak was also a serious fire hazard. (Teresa did not realize or care was a fire hazard; she seemed to not realize it was a health hazard at all until I explained to her that water + electricity = fire and that I had just talked to someone at the fire department whole told me I should report it as a violation of health and safety code.) There’s also been construction work since August which sometimes makes ungodly loud noise for 6 – 8 hours a day (I work at home, so this is a huge issue for me).
This excerpt is directly after I had just explained to her, in the most polite way possible without ever laying blame on her shoulders, that the construction work is continuing to interrupt my work an unacceptable amount and I wanted to see if we could work out some kind of arrangement for us to leave our lease early:
T: Well, I understand your problem, but you know, the owner’s already been very generous and he gave you a rent credit for December, so I don’t know what else you want me to do.
(Note: the rent credit was less than half off our rent and I had to be nasty and haggle to get THAT much. They acted astounded when I asked about it, like they expected everything to be hunky-​dory after it took them two months to fix the leak.)
Me: Uh, the rent credit was because YOU GUYS neglected a leak to the point where OUR CEILING WAS CAVING IN. It had nothing to do with the noise.
T: *I* didn’t neglect the leak because *I* didn’t get the property until November first!
Me: The leak wasn’t fixed until the second week of December. That’s still neglect.
T: That’s not the point.
Yeah. «That’s not the point» is one of her favorite phrases. (She also uses it when you say «I *read* the lease and what you said was in there is definitely not in there.») Go figure.
Short version: do NOT rent anywhere managed by these clowns. You’ll regret it. If you’re a landlord, do not have these people manage your properties. (Unless you don’t give a rip about your tenants, in which case GTFO of the landlord-​ing business because the world does not need more landlords like you.)