Balcones Obstetrics and Gynecology

I’ve found someone I can trust! Years I’ve spent dealing with inaccurate and uncooperative doctors… until last week when I met with Dr. Binford. She really listened to my concerns and came up with a great game plan for my health. Never did I feel rushed or not cared for. Her nurses were kind and understanding and the offices were warm and welcoming. I especially loved the fact that the exam room had a little section that could be easily closed off with a curtain should you need to bring a spouse or child. THOUGHTFUL sums up my overall experience with Dr. Binford. I won’t be visiting any other gynecologists from here on out.

AMAZING experience. I went to them for Endometriosis and I have never been to a place where I have felt more listened too and taken care of before. Lori Dobbin listened to every detail, the appointment was never rushed and I really left feeling that my health was in the best hands possible. With having such a long & complex history in the past at other offices I have felt rushed or that there was not enough time to cover everything and with Lori that was never the case. I had blood work done and received a call to let me know everything was normal less than 24 hrs after my appointment which I’ve never experienced before. I initial went there with help for a specific reason but they will now be my permanent OBGYN, I can’t think of going anywhere else.

Great clinical staff, horrible administrative staff and because of the administrative staff I would not recommend. Two things that are equally as important when dealing with a doctors office is courtesy and when you deal with my money. It’s really too bad because the doctor, nurse practitioner and nurses are all great and sad to leave them, but glad I will not have to deal with the other staff.

Love these ladies! Everyone on staff is great. Lori (Nurse Practitioner?) and Dr Binford saved my life (literally) by supporting me through a difficult (actually, the term «difficult» doesn’t begin to describe it) pregnancy, in which I suffered severe back pain, depression and anxiety (to be clear – this was during pregnancy – not postpartum depression – two very different things). I cannot say enough good things about this practice.
The only thing I wish is that more physicians were up to date and in the know about depression and anxiety DURING pregnancy… Postpartum depression is finally getting the attention it deserves yet still many many doctors are too afraid to treat (afraid of being sued) or simply don’t know anything about the complexities and dangers of pregnancy-​related depression and anxiety. I would not be here today, celebrating the life and love of my perfectly healthy little girl, were it not for the women of this practice.
I greatly admire their willingness to not only listen and empathize at every visit I had, but to show how much they genuinely cared about me (and all their patients) by seeking out helpful resources and current research on antenatal depression.
Ultimately it comes down to treating pregnant women as human beings – it’s shameful to consider how many doctors in America are lacking this ability to simply empathize and treat women and their pregnancies with understanding, empathy and as people!!! I was shocked to find how many doctors wouldn’t touch a pregnant woman with a ten-​foot pole for fear of lawsuits. Shame on them!
But all my thanks to Dr. Binford, Lori and the women on staff who truly care for women’s health at Balcones OB/​GYN.

I’ve been a long time patient so I’ve seen the growing pains. I rarely see Dr. Binford but when I have, she’s caring, has good bed side manners, takes her time and is genuinely concerned. She has gone above and beyond and other times, she is too busy so her staff steps up. She is a very good doctor so that’s to be expected. Her NP Lori is amazing and I am really grateful for her in place of Dr. Binford. She’s not judgmental and answers all your questions (even if they’re silly) and always takes her time to explain everything. The staff is always friendly and their accounting person (forget her name) is great. She responds to email, gives explanation when needed and advises on those grey insurance areas. In my experience, I’ve never had an issue other than a long wait (30 – 40 min max) but I’ve also been late and they’re okay with that too– just call to let them know. Taking your little one w/​you is fine if you’re unable to get a sitter which is comforting when last minute plans fall through. I’ve called their after hours on 2 occasions and one was a serious concern, Dr Binford showed up early next a.m. to check on us. The second, was a false alarm but they still asked me to come in to be sure all was well.

Unfair charges.

Balcones is the kind of OBGyns I always hoped would exist. Truly.
Lori Dobbin is so sincere and knowledgeable and you really feel cared for as a patient… and then some. She takes the time to really learn what is going on and relates to you as a fellow human being and it feels like family.
I was recently at a dinner party where I only knew the hostess and somehow the conversation turned to OBGYN care. I mentioned Lori by first name and 75% of the guests all know her, see her and love her. Small world. Everyone had similar things to say.
I followed her to Balcones after being in her care for many many many years at another place which was also great. Frankly if Lori was leaving and respected Dr. Binford so much I had a hunch it would meet expectations.
The office staff is very thoughtful and the phlebotomist even caught a mistake provided by a different office staff I was working work, elsewhere.
Talk about top notch and efficiency.
The PA was nice too. So other than the parking issue which means it was available and close but required a $ 3 fee for 2 hours (not a big deal), this place is great.
And who has ever said their OB experience and annual is pleasant.
Thanks for breaking the mold Balcones: Lori, Carmen, Gita, and lovely desk ladies.
Thanks for caring enough about really great care and the patient to up the standard for excellence.
Know you may have to wait a little but if you are looking to get robotic, time efficient militant structure this place may not speak to you. If you DO however want a place where you feel listened to and that your office time really is for you then go for it.

Rude receptionist staff and very questionable, bordering unethical/​illegal billing practices. I still cannot get an itemized bill and my daughter was born 2 months ago. Dr. Binford puts on her «happy face» every visit and it comes off very forced and it just makes it awkward. Go somewhere else please.

I have been going to Balcones Obstetrics and Gynecology since 2009. This past visit was definitely my LAST!
Reasons for leaving:
1.You wait 1.5 hours in the waiting room without apology.
2. After you are ushered to your examination room they will tell you to undress and get in a gown. You will then wait in a freezing cold examination room basically naked for another 45 minutes. Keep in mind you have been in the waiting room for 1.5 hours.
3. Their receptionists are less than friendly.
4. The parking garage for the building is a nightmare and after you are done waiting, make sure you bring plenty of cash to pay for it!
5. They told me that I could go there for blood work. They did not order all of the correct tests that I needed and lost other results.
6. You will never get a human being on the phone. You will always be forced to leave a message and they will call you back at their convenience.
I understand a busy doctor’s office. But I certainly believe that the interaction with the patient at this office is sub-​par. I will admit that once you see the doctor the experience is professional and thorough. It just isn’t worth the other stuff.

Dr. Binford delivered my friend’s baby. Even though she has a different ob/​gyn, she liked Dr. B so much from that experience she has since recommended her practice to everyone. I was looking for a new ob/​gyn so heeded her advice. I also like that it’s a small practice.
I made an appointment with Dr. Siarezi, the new doc of her practice, and have since seen her three times. I’ve never felt rushed. She is very patient and considerate. Not to mention, the waiting room and offices are posh.

I love Dr. Binford! She’s very gentle and takes her time explaining everything. She also doesn’t talk down to her patients, which is refreshing. The office is also really nice with a kind of spa atmosphere. The only reason this place doesn’t get 5 stars is that there’s almost always a loooong wait to be seen — I get that her schedule is constantly changing due to deliveries, etc., but I have waited upwards of an hour in the waiting room before.