Barrera Plumbing Services of Austin

I WILL GLADLY REMOVE THIS POST IF VICTOR REFUNDS ME; IF IT’S UP, THEY’VE STILL WALKED OFF THE JOB WITH MY MONEY, WITHOUT DOING THE WORK.
Don’t use them, sorry. Read good reviews but had repeated bad experiences with Victor and his team, including walking off the job after taking my $. Yes, seriously.
I had a shower faucet handle stem break. I took off work and his guys came out with the wrong parts, and charged me nearly $ 200 for the trip saying they would be back to finish. Wouldn’t leave until they were paid, so I did. They came back the next day, again with the wrong parts, saying the part I needed was impossible to find. Their solution (for real!!!) was ripping out the tiles and the drywall all the way through to the adjacent hallway to replace the full fixture.
I called another plumber. They were out to my place that day, with the replacement part, and finished the repair in 20 minutes. Total cost = $ 100.
I contacted Victor numerous times for a refund. He still hasn’t called me back to refund. That was over 6 months ago.
USE SOMEONE ELSE, SOMEONE HONEST

We have used Barrera Plumbing in February again for routine work this time. We now just save up tasks, make an appointment and have everything all done at once. This is what we were dealing with: Replace kitchen sink faucet and replaced the hoses, replaced the two faucets and hoses upstairs and one of the valves and reseated the toilet in the master bath as it was leaking water around the base. There was no wasted time, the price was less than expected and the 2 workers were as pleasant as long-​time friends. Well done! We are now going to start an annual «fix it» day at our place!
Well done!

I’m so pleased with the service provided by Victor Barrera and his team that they are now on my speed dial to help me with my apartment units if I have plumbing problems. Victor is particularly knowledgeable about on-​demand hot water heaters, helping us successfully trouble shoot the existing units where others have failed. He is courteous and thoughtful, as are his folks. They show up, and most importantly, they see the job through and back up their work. Having lost our previous plumber to retirement, I did not think it was possible to find another who was as talented, fair and friendly as he, but Victor is our guy now and I couldn’t be more honored to recommend him! In fact, those I’ve recommended him to have been equally as happy! Great customer service!

Great job clearing a very old sludge blockage. Committed, thorough and clear explanation. Very affordable and Victor, the owner is clearly a decent, honest and experienced plumber, trained by his father who has had the business for 15 years. Very pleased and will use them again for sure.

I used them to trench under my house and replace all the rotted out cast iron drain pipes. The job turned out to be a bigger task than anticipated, but they stood by their bid and got the job done. They cleaned up well after each day and completion. Victor the owner was good about communication and getting me updates in a timely fashion.