Bexley at Anderson Mill

Someone came in to hear the noise, said they were going to address it to the manager, overheard the neighbors arguing outside about it, and yet… nothing has really changed…
Now I can hear the neighbors having sex… disturbing.
Why can’t I earn enough to own a house already. Lol
Lawd, help me get through this year!

I have been here for a while and loved IMT. The people were so nice, helpful, and were actually good at their job and cared about their residents. I can’t say anything near the same for Bexley. Since they took over, and the new manager from last summer started working, this place has become somewhere I can’t stand to live at, which is unfortunate considering I need the yard and don’t have many other options.
For starters, when I transferred apartments, I had so many issues. The door frames needed to be replaced from the previous dog, the door knobs barely worked, it smelled awful, and the lawn was crap. Eventually I got these things fixed except for the lawn. I had to buy and lay sod down myself. I can’t even explain how infuriating that was.
Parking by my apartment is so packed, and residents from the same apartment leave multiple cars in the front, and often back them in instead of parking like everybody else.
I have incredibly loud neighbors who have large dogs and they all make so much noise that it scares my dog. Now the apartment complex sends the «officer,» who is just the maintenance man that chain smokes all day in his golf cart, to your door to go inside and hear the complaint. I don’t enjoy the idea of having to get up and wait around to invite this man into my apartment whenever there’s a noise issue. It’s more of a disturbance than the noise itself. The next step they said would be the have someone from the office come over and sit until they heard noise, because for a working person, that’s completely a reasonable use of time.
I now just got a complaint about my blinds, which, yes, my dog did chew part of. But seriously, BLINDS are the issue Bexley chooses to act on? Window treatments trump obnoxious noise complaints? They trump muddy yards? They trump efficient curtesy call actions?
This place is a joke, and I wish it wasn’t my only option, but it is. I hate living here, and wish that management actually cared about that. Judging from the past few reviews, I’m not the only one that feels this way towards the new management. I wish they’d leave and we could get IMT back.

I’ve lived here since 2009. I love the dog parks and the pool. I make use of just about every amenity available here so it is nice to see that the new owners are adding new things. They recently added a Starbucks coffee machine to the front office. Gas grills are now being installed from what I can see. Anything I see that is being done to improve my home is a big plus to me.
People complaining about the dumb rules just need to go to the front office and speak with someone. I went in and asked them about drinking at the pool. I was all but told that those rules are in place for guests who are acting like idiots. They get it, it’s Texas and people drink at the pool, but they need ammo for the once in a blue moon moron that gets drunk and ruins everyone’s good time. This goes for charging for guests at the pool as well. There was an issue of neighborhood kids coming to the pool, they made the new rule and the issue stopped. I’ve still yet to pay for a guest.
My apartment is a nice ¹⁄₁ with a wrap around porch. We have big windows with plenty of light. My neighbors are nice and when they aren’t the staff has been quick to help.
I’m hoping Bexley continues to improve the complex’s dog parks and gym. The conference room is a waste and it would be nice if the gym was expanded into there. Appliance upgrades in the units would be sweet too.
All in all I enjoy living here. It has been my home for a long time. My advice is that if you have an issue go speak to Marv or Shari.

I have lived here for almost two years. I used to love IMT. Since Bexley/​Weinstein took over, things have gone way downhill. I feel like the staff and property overall have been in a downward spiral.
Yesterday, a headless dead bird (yep, I said headless and bleeding) was found in the pool. The staff did not shock the pool to clean it. The pool overall has been dirtier, and trash has accumulated. People have been drinking more and smoking more at the pool. The curfew hasn’t been followed, and the courtesy officer has literally been at late-​night parties after curfew. I live by the pool so I have seen all of this. When I’ve reported it, I haven’t seen changes.
About a month ago, I had someone leave trash outside my door. When I brought it to the office, the now property manager told me that the reason issues have been happening are because «it’s summer». She was rude and condescending to me.
I love the dog park, but I wish there were always poop bags. And then when there aren’t and the dog poop accumulates, no one from maintenances picks it up. There was a resident who had her dog accosted by a drunk resident and when it was reported by her and then me, was disrespected. I was told that he didn’t have time to go through the the 400 resident files to search for the woman and her dog. So I guess it’s ok that dogs are hurt here.
Also there was violence on the property and I had to hear about it from other residents. We were never told. It was a shooting and I feel that I should be told about it. While that resident was evicted, I feel that I need to be alerted when unsafe things happen in my complex.
Overall, I feel that the apartment is great and the complex could be great, if the staff actually cared about what was happening here. This is my home, and I wish other people would treat it the same way.
I’m leaving as soon as my lease is up. But what can I say, «it’s summer».

This place seems to really have gone down hill after Weinstein Properties took over. There is more trash on the property than usual and the pool always seems to be filthy. This morning it was so bad I didn’t even stay 10 mins. Most of the chairs were broken and had torn fabric. The pool itself had a disgusting amount of dead bugs, debris, and trash. It was just too much to handle.
As for the staff, I don’t know if it is just that I liked the IMT staff so much or if I really just don’t mesh well with the Weinstein staff but I don’t like them. They just aren’t as sincere or as friendly as the staff that was here before.
The apartment itself seems to be a good size compared to other apartments we looked at and I do like the layout of the ²⁄₂ that we have. The kitchen is «meh» especially appliances. They are definitely cheap and they work about as well as one would expect low-​end appliances to work. My biggest peeve is the incredibly shallow kitchen sink. Plus there is no sink sprayer and no microwave!
The one definite positive for this complex is the gated yards that some of the first floor apartments have. Having a yard in an apartment is a true luxury. Although, the downside is you sometimes have to clean up the trash which comes from the neighbors above you (rude!) but for us that has been a minor inconvenience.
When this place was owned by IMT I would have given it 4 stars. As for now, I am just happy to be moving next week.

Brittany, katelyn, Katie, sherry, Stephen, & maintenance (sorry about any names I forgot) are all wonderful! I’ve had nothing but amazing experiences with this apartment complex. It’s always kept strictly clean while being so pet friendly at the same time! I would SO recommend.
Apt 1414

My boyfriend and I recently moved into IMT after experiencing the most horrific apartment rental situation I could ever imagine. I was very concerned with all the ‘small print’ within a lease and reviews regarding IMT etc. Staff at a rental location is very important to me as this is going to be your home and you want to deal with people who are not only professional but friendly and welcoming. I also wanted somewhere I felt safe (as I did not in our previous complex) especially as I work mainly from home. IMT fit all these requirements and more! There are TWO dog parks within the complex, along with a park down the road for kids and to walk your dogs through. The large dog park is HUGE, bigger than I’ve ever seen made available to an apartment complex. The pool is gorgeous and well maintained. There is a walking path towards the back of the property which we are yet to venture, but hear only great things about. You can bring your dog into the office, etc. Yards are available, patios are such a nice size (even if you don’t have a yard). The layout of the apartments are very open. Appliances are new and work amazing. The people who live here are great. The office staff are SO helpful and kind. The manager is a gem and sincerely cares about all her residents. We have been here going on a month now and any issues we have had have been fixed within 48 hours (very small things that I feel are usual to have some issues with when you first move in/​with time simply need replaced). Our neighbors are friendly and helpful. The dogs here are all well loved and behaved. The area is safe and the property is always clean. We finally feel at home in Austin thanks to IMT!

I lived in many apartments in my life. This apartment complex is by far the best. Great staff, (Katelyn), Great environment, great gym… It’s all good.

The staff is excellent! Everyone is so friendly and the environment is welcoming and inviting. Brittany Vires is one of the leasing consultants and she’s outstanding! She is so sweet and it is very evident that she goes out of her way to please potential residents. The apartments are clean and appear perfect. I have absolutely no complaints about the apartments or the staff! They are even so dog friendly, it’s almost as if they are leasing to the dog itself! My only complaint is that making a left turn out of the entrance onto Anderson Mill is difficult during traffic, as there is no traffic light. You might take that into consideration when leasing. If you go right toward Parmer, you’re fine.

I must say, this has probably been one of the best apartments I have ever lived in. The move-​in process was extremely easy and the move-​in fees were not that bad. Compared to the rest of Austin, the rent here is pretty reasonable. The staff is always helpful, especially Brittany and the General Manager!
My job forced me to relocate a little further south, so unfortunately I had to move. My boyfriend and I are paying $ 300+ more for our rent in a very nice neighborhood on the west side of Austin, and it does NOT compare to this place. Every time I drive past here, it makes me a little sad! This place is pet friendly, the pool is always clean, and the complex is not too big.
If you are debating between apartments in Northwest Austin, IMT is the way to go.

The complex is clean, and the apartments (at least the ²⁄₂) are huge. My wife and I lived here during our 9-​month stay in Austin and loved it. For the area, rent is relatively low (compared to similar places in the area). This is a pet friendly neighborhood, and unfortunately we had a bad experience with the dogs in our area. The family below us had two dogs that would bark ALL DAY LONG. It was quite annoying. And the family above us had huge pits that stomped on our ceilings every morning. Annoying!
Brittany Vires is awesome, always made my short visits to the leasing office enjoyable. All in all, this place is worth a look.

BRITTANY BRITTANY BRITTANY
Brittany Vires Is absolutely THE best!!! We relocated to Austin from San Diego in May and needed a place to stay after corporate housing ran out while our house was being built. To the rescue, IMT @ Anderson Mill and sweet sweet Brittany Vires and the entire staff who remarkably always remembered our names, even our little pug «Luci»
It was hard to leave such fantastic people, but we are now living in our newly constructed home.
Thank you BrittanyVires, we love you

I had an excellent 2 year stay at IMT, the staff is friendly, responsive and more than willing to help. There is plenty of parking and very good grounds to walk your dogs (although there is poop that unresponsible owners do not clean). They should implement pet dna testing to fine violaters, warnings and threats do not work. They do offer first floor apartments with gated yards, make sure you physically look at the yard you will be assigned, the initial yard I was assigned was about half the size but the same price. Also the yards vary from very good grass to majority dirt, expect to pay roughly $ 1.4 per indoor sq ft if you do choose to rent a unit with a yard. Big bonus is that they allow grills in the yards.

I’m now torn by IMT Anderson Mill. The grounds are great and very dog friendly, which is why I was drawn to the place. Concrete floors with a super small backyard? Worked fine for my price range at the time. new appliances, firepit, pool dog runs and play days. It was seemingly pretty great. My first 5 days there I went on their website on a Sunday, when the office was closed, and attempted to pay my first months rent. I stopped when the $ 25 ‘Convenience Fee’ for credit card payment, was going to be charged. I wanted to talk with someone about other payment options. When I get home from work the next day there is a very threatening letter on my door that ‘eviction process had begun and I had 30 days to move out… … For being a day late because I didn’t want to pay their convenience fee. I chalked that up to them probably having a few bad tenants and this was their attempt to lay dominance and nip anything in the bud. Still pretty unethical, but lets move on. The year actually went smooth despite the thin floor if you are on bottom. It’s like people walking around with lead weights on upstairs. We had AC units moisten the walls and leave floor stains on the ground and sheetrock inside, which turned to mold in the walls quickly. This was supposedly fixed pretty quickly with patchwork plaster jobs. If you do move in, don’t leave any nice chairs on the patio. Security here is a joke and people walk off with whatever they feel like. Lets move on to the real reason I couldn’t bring myself to go for that 3^rd star. The sprinklers in said yard quit working. In Texas, that’s a death sentence to grass in August. Then throw a dog into the mix, the grass is gone. Fine I’ll eat the money on that one even though your sprinklers failed, but the part that really eats me up is they had the audacity to claim our apartment wasn’t cleaned so they could milk us out of an extra couple hundred bucks in ‘cleaning fees’. My wife and I stayed up all night long scrubbing toilets, counters, floors, baseboards (Yes even the baseboards that they never cleaned up from their leaky moldy AC unit bust) and scrubbed and shined everything. Spackled walls for nail holes and shined the glass and mirrors. Back yard grass replanting and cleaning fees topped over $ 500 for an already spotless apartment! Never again IMT. I will steer everyone away from you and no recommendation to anyone that comes through my office.

So for not being at all a fan of Austin, and even less of a fan of the management I had met here over at a different property, I have to say iMT has exceeded my expectations. They are really great. The management is no nonsense, they mean what they say and enforce that, which I like, even if sometimes I get the correction end of the paddle, lol. Grounds and pool are kept in great order, but sometimes the shielded trash gets out of hand. Although that has nothing to do with them, they clean it up promptly, it has everything to do with the losers who move out and leave their crap behind. The parking is great, covered is really reasonable, and garages are available, with a little wait. Any maintenance is prompt and very sweet., they will always go the extra mile for you… even if it’s a weekend when they don’t have to. Couldn’t ask for more. Neighbors are all pretty cool, they do a good job of screening tenants… although even the nicest are dumb when they can’t figure out how to use one of two dog parks onsite, or how to push a button on a trash compactor. But maybe that’s just my dislike of Austinites lack of thinking in general.
Only drawbacks, the units are very small and a bit high priced for their size, with not a lot of sound proofing. That can prove to be a challenge if you need much quiet time. The blinds on the doors are plastic, so unlike the metal ones, that big load of groceries you fumble through the door with, will break the blinds instead of just bending them out of shape to be fixed later. And there was a little extorting incident that cost me a few hundred!, which sucked. Not the on-​property management or executive management in California, they actually stepped up, but the regional manager is a shady cheat… avoid her if you can so she won’t extort you too. Even for a misunderstanding that turned in to a comedy of errors. Other than that, I can’t say much is bad, especially for apartment living.
They have made a great offer to renew our lease and we are absolutely considering it. If we do move, it will ONLY be for a larger floorplan, at a better price, that our furniture can fit in. Being an interior decorator by day, I’m pretty good at pulling off small spaces, this one just may not be able to work. But I would highly recommend iMT Anspderson Mill.

I have lived here once, moved out, and now moving back in. If that gives you any indication on my feelings towards this complex. I enjoy the office staff, always have. They have been extremely helpful through a few crazy life circumstances, friendly, and really try to make you feel like you arent just a resident. They have quite a few little things for the residents, including pool parties in the summer with live music and BEER!
I have a 7 year old, and while I dont let her run around like some of the little hoodlums that used to live here (past tense), I do feel comfortable her playing in our yard with mild supervision. The dog park is amazing, the front office is super pet friendly, they do routine yard work and groundskeeping. You can pay online, log tickets online, get routine pest control, and have access to all the facilities.
Only things that may be a slight «con» arent really with the complex, they are people cleaning up after their dogs, but I think that the office has since cracked down on this more (and they provide pet bags for us) and the one trashcan across the complex thing. However, on the trash, they do offer a 15/​month valet trash service, so it really isnt a con– if youre willing to pay.