Bluebonnet Pools

These guys are not very honest. Each issue I had, I kept on giving them the benefit of the doubt as they are very friendly. At the end I just had enough. First, they were putting chlorine tabs in my skimmers. Once educated I found out that is a big no, no.
Second, you buy the chlorine tabs, and they charge you to put the chlorine tabs in the pool (skimmers), DE, etc…
Third, they did leave a work order on the door stating that one of the pumps was leaking. I checked myself and two years later, guess what? No leaking pump and I have yet to replace anything.
4^th, they had so much chorine in my pool, it took 5 months (off season) before I had to put more chlorine in my pool. That is after using that hot tub twice a month during the cold time of year
5^th, they would charge me every month for DE, now being educated, they never once back washed my pool and the reason I know this is they never were at my house for more than 5 minutes, and it would take that long just to roll up the back wash hose. Plus in over a year, I never purchased DE for them to put into my pool
6^th, my pool cover broke while they were servicing and it was left open by about 7 feet. The servicer never notified us when he left. Luckily my wife watched the whole thing occur. We did not blame them for the cover not closing. We blamed them for not letting us know when they left as my kids just go out back whenever they want as having the mechanical pool cover gives us that peace of mind. We called, and they denied it stopped working when they came to service and said it was like that when they arrived to the house at 6:30am. Well, guess what? We have cameras out side and we reviewed the whole situation and we watched the servicer open the pool cover and try to close it mechanically. I could go on and on.
My best advice is to go to Leslie’s pools. Take your water samples in and they tell you what exactly to do and put into your pool based on your weekly or every two week water sample. Blue Bonnet is nice, but bottom line they are passive aggressive and very shady. Too many lies to keep my business.

Great service…
These guys are prompt, friendly and do a great job.
They are honest and won’t steer you wrong.

We’ve used this guys since putting our pool in about 10 years ago. They are very reliable and do great work. The only reason I don’t give them 5 stars is they aren’t very good at communicating while on the job. They show up, do the work and leave. I would appreciate if they’d leave a work order or an invoice on my door so when I get home, I know what they’ve done. Granted, the work is described on the invoice I receive in the mail in 1 – 2 days after service, so it’s not that big a deal. Overall, I give these guys a very high recommendation.

They are great! We have used them since we put in our pool in 2006. We’ve had the same person, Quincy, cleaning our pool and he does a great job. They keep their employees, which means a lot and they are reasonably priced. Anytime that we have had an issue, they are quick to respond and they know us by name. What more can I say?