Carla L Coston DDS and Associates

This office has some of the nicest people ever. Every time I have an emergency they get me in as quick as possible. I’ve never been more comfortable with a dentist.

It’s a shame that I’m having to give Dr. Coston a 1 star review. To be honest, I have zero issue with her work. That being said, my kids have gone to her a couple times. Years ago, their accounting department and I had a run in with some billing issues. There were a lot of rude remarks (admittedly on both sides), and the fault of the issue was mutual. This was years ago so I don’t even remember the details of the issues we had.
This morning my kids went to get their teeth cleaned. My ex wife took them, and Dr. Coston did something completely inexcusable. In front of my 10 year old, Dr. Coston started bashing me and making rude comments in front of my child. While I don’t have a problem with people disliking me, this was one of the most unprofessional things I’ve heard of.
My child came home today and was extremely bothered and upset about what happened and practically begged me to not take her to see Dr. Coston again.
If this review remains up and a 1 star, then Dr. Coston has not reached out and apologized to me and my daughter. This was a stupid mistake she made however there’s no room for mistakes when you do something like this and involve kids. Use caution going to Dr. Coston, especially with your kids.

I had started to see Dr. Coston to have some correction to my teeth. Three of My teeth really needed to be pulled and a bridge put in. I was told a price and given a description of what she would do. All seemed good to that point.
I came to her office for the pulling of the three teeth she pulled one and broke one in half called it three. said we would leave the other. I knew the other was going to have to be pulled because of its terrible misalignment. I guess She thought I was stupid. She then said she would have to pull the tooth she did not pull at first as agreed. Then after pulling the third tooth she charged me after she delivered the bridge to replace the missing teeth. It gets weird because the bridge only goes ¾ of the way across the front upper smile and my teeth have a natural bone color and the replacements are stark white. (Very obvious) A couple weeks after the new bridge, after I spent $ 7000.00 she billed me for another 1800.00 for the additional extraction (that didn’t happen). I started getting threatening and condemning calls from some guy at a livestock barn phone number. Then I’m turned over to a collection agency within just a few weeks.
She lied to me, she falsely billed me, and gave me a screwed up ¾ smile knowing that she could have covered all the front of my smile. I don’t think anyone should trust her. ok
Yes I did not pay the remaining bill but it messed up my credit but I will not pay for what she did not do right

What a great office! My favorite hygienist is Paula. She is AMAZING!!! They are all great, but I still have my favorite. Very considerate and interested in making sure you are super comfortable. Very happy with the staff and level of service.

I have been seeing Dr. Coston for over 10 years. She is professional and friendly, offers you treatment options and thoroughly explains everything. Her staff is wonderful — courteous, talks to you to keep your mind occupied, and are quick and competent. I especially love Pam at the front desk. She is funny and does a great job of keeping you informed and organized. I recommend Dr. Coston to all my friends and co-​workers who are looking for a dentist.

After moving to Austin a few years ago, we knew it would be a difficult task to find a dentist as good as ours in California.
We tried a dentist that a neighbor recommended, but after a few visits we decided to find another.
After reading tons of reviews, we chose Dr. Coston. She’s not only a great dentist, but is also lots of fun to be around! Her entire staff is just as terrific.
Prices are reasonable, so what’s not to love? You won’t regret choosing Dr. Coston!

Former long time patient. I liked Dr. Coston and most staff. Too far north for us and only continued since husband had been going for over 15 years. Sad to see missed appt fee not waived due to obvious miscommunication & confusion. Goes to show $$ speaks louder than loyalty these days.

I am so angry at this dental office/​dentist. My sweet boyfriend went there today as a new client for a exam, x-​rays, and cleaning and was told he would need all his teeth pulled and would have to get dentures!
Maybe his insurance isn’t the best and he has long hair and tattoos but he does have a full time job. I feel that they profiled him and treated him like garbage.
WTF!!! never will i refer this dentist. Absolutely awful. He was almost in tears in there.

Dentists are not usually on my list of «favorite people» because I’m not a fan of opening my mouth to poking, prodding, sharp objects, drills, or other people’s fingers. Dr. Coston and Paula, her lovely dental assistant, have changed my attitude toward dentistry. My first visit was one year ago after a hellish ordeal at a Castle Dental. They were kind, complimentary, gentle, and helpful. They aren’t the judgmental «you-​should-​floss» types, but instead give you practical tips for keeping your teeth healthy and looking great. I highly recommend Dr. Coston and her staff. They are usually very busy, so book in advance and keep your appointments!

I have spent a fair share of time on the dentist chair and Dr. Coston is by far not only one of the better qualified dentists but some of the nicest I have worked with. Working with any of her staff and assistants is always a pleasure and her dental work is impeccable.
She is a little difficult to schedule with (very busy) but plan ahead and you won’t regret it. They were willing to work with me when I requested to skip the cleaning and get to the dental work (just tell them!) and they even offered me a different type of anesthetic when I told them i wasn’t fan of being numb for 3hrs.

I’m liking this dentist so far, though I’ve only been twice. Reasonable prices, nice waiting room (time to upgrade the TV though, but at least there’s a TV) and good techs. The location is perfect for me, which is helpful. No more drives south of the river. Yay.

Another 5 star review for Doctor Coston and team.
As a long time patient I am continuously impressed with her professionalism and the efficiency of her office staff and assistants. I’ve had Dr Coston perform both minor & major procedures and all are done with great results and most importantly with minimum or no discomfort. I did stray once, out of necessity, to another dentist and all he tried to do was upsell me on procedures I really did not need and emphasized how cheaply he could perform some major work… That’s what I want to hear cheap dentistry!
Lastly being able to schedule early AM appointments is a big bonus as well!!!

Luckily one really can get past first impressions… My very first appointment was bumpy. They were running 30 minutes behind and I do not feel that they had properly prepared me for the initial exam (both that it is done in two parts and that I would need to pay out of pocket for a portion of the exam cost).
However, my experiences since then have been outstanding (hence the five stars). Dr. Coston and her staff are kind, attentive and thorough. I feel comfortable there and feel as though they are looking out for my best interest, not just trying to get me out the door. I would have no reservations about recommending Dr. Coston to a friend.

Love the team here. I’ve had a few dentists and this is my favorite.

This was my experience and is my opinion: I have to say my experience of Dr. Caston is mixed. On the one hand I feel her office forces you into getting a special exam where they measure the recession of each tooth. Originally I was told that this would be covered by my insurance so I agreed… only to get a $ 50 bill in the mail. I called my insurance and they cover a regular exam, but not this special one which I believe is to justify a special «deep cleaning». Did I mention that they won’t allow you to get your teeth cleaned without this special exam first? Really, all I wanted was a regular exam and a teeth cleaning. When I received the bill I called them back and they gave me some trouble about it. Eventually she removed the charges.
On the positive, I did not feel she tried to upsale me on dental work per say. I asked about replacing some silver fillings and she suggested I just do that as they fall out because replacing them can be traumatic procedure. I appreciated that. Also, I had a cavity under some work I had done and she let me know it did not need to be fixed «right away:»

It is very hard to give 5 stars to a dentist. I have spent too many hours in the dentist chair in my life, none of them pleasant. That said, when you really must see someone for a filling or something more serious, this is a great option. The entire team is totally amazing. I have not run into one person who works there having a bad day. That super service makes the visit almost bearable. As a bonus, they file your insurance for you. I even had a claim rejected and they appealed for me saving me around $ 500. GREAT!!! Not to mention that they were very generous with the nitrous when I had a root canal. Ah, the memories! Maybe I do love the dentist? Nahh, but at least I don’t hate this one.