Carpet Close-Out

Carpet Close-​Out and Flooring has a great selection of floor samples. I was able to leave a $ 20 deposit and take ½ dozen samples home to ensure a good match for the existing flooring on the first floor of my townhouse. I worked closely with Robert and Ray to find an almost identical match.
If you have a rent house or don’t care as much about the aesthetic, they even offer what the manufacturer refers to as «seconds» at a deep discount, with very limited flaws that are difficult to see. All products have either a 25 or 30 year manufacturer’s warranty, so you’re not sacrificing quality. I believe that flooring started at $ 1.99 a square foot, but I decided to go with a higher end floor and selected an engineered hardwood hickory.
While Carpet Close-​Outs don’t employ installers, they recommended an amazing crew led by Gonsalo. My landing is a little tricky as there is a curve on the bottom stair. The crew member nicknamed «Maestro» did a little carpentry and created a flawless base. He even had me come over and eye-​ball the seam to ensure it was perfect. The crew worked tirelessly and quickly. They stopped once for lunch, then took turns taking a small break here and there, but the work never ceased. They were meticulous and cleaned up as they went along.
We had one small issue where they ran out of stair nose to finish all the stairs. I’m guessing during estimating they didn’t count the landing, so they were short materials on two stairs. Regardless, the crew worked around my busy schedule, showed up the next day and finished the last couple of stairs in less than an hour. They were super quick and really worked well as a team. I will hire this team again to do the floors in my next house. Highly recommend!

I needed new carpet and hardwoods for a rental house. Robert was awesome in getting me some great quality carpet and laminate and amazing prices! He got both installed in 2 days. Robert you are amazing!!!

I’m an flooring installer and this is the worst hardwood flooring product I’ve ever seen. Total crap!!!
They sell seconds and rejects in unmarked boxes. IF you are not an installer you might not know or understand this. I’m an flooring installer and went to do a job installing product bought from these people (clowns).
I went with my client to pick up his boxes from a third party warehouse where they store the product and it was all in unmarked boxes with some boxes torn open. I pulled some of the product out and was appalled to see they were seconds at best. It was 7 mil which is very thin and had all sorts of defects. It was rough, broken, just awful material. I warned the client and he said to install anyway so we did.
I did however call up the company and said with all due respect these were seconds and he said there are no seconds in the flooring industry and they sell millions to contractors everywhere
His final response to my concerns was «f#$K You AND f#$ Off» and he hung up.
If he sold millions to contractors everywhere why is he in a garage in a rental house which he called an underground location which everybody loves”.
I would bet good money the only good reviews here are bogus. He advertises all over Craigslist so please for your own good stay away.

I went to Carpet Close-​Out for carpet in a rental house. We needed carpet installed as soon as possible. Robert was awesome at helping us find something within our price range and even set up installation for the next day! The carpet was really great quality and the installation went perfect. I would highly recommend them to anyone wanting great quality, great service, and a very fair price!
Melissa Edwards, Austin, TX

This is my second time purchasing flooring from Carpet Close Outs for my second house. They were recommended to me by my flooring contractor who I used for both jobs. Both times I was very happy with price, quality of product, flexibility to my timeline and level of service. This is not a big box store — they are not going to schmooze you into buying something you don’t want or need. They will just shoot straight, give you honest advice and a good quality product.

I am currently under contract on a home and the past owner had work done by Carpet Close-​Out. I had my Realtor contact them to come out to the place to get an estimate on how much it would be to finish the floors they had previously installed because I wanted the tile replaced with hardwood. They didn’t answer phone calls and couldn’t find the paperwork so I decided to get an estimate myself. I called a few times and there was never an answer so I decided to swing by and see if I could catch someone. I went to the address listed on their website and it was a transportation company that kept their product in the back warehouse. The nice people there told me the guys are very hard to get a hold of and that I should try their «showroom.» I went to the address they listed to find it was some guy’s house and a man was getting into a car. I found out this was Ray, the guy that doesn’t return phone calls. He refused to talk to me because I didn’t schedule an appointment. When I told him my Realtor and I have been trying to talk to him, he said he hadn’t returned the calls because his voice mail was full. He was nice enough to get in touch with me that night and try to locate the flooring I was trying to match. We made an appointment to meet the next day, but when I showed up he wasn’t there and his partner was there with some samples in the garage/​showroom. Ray called on the phone and told me he would not look at my floors, give me an estimate, or send any guys until I put $ 500 down. I told him I was not ready to pay until I know what I am buying. He said if I don’t want to do things his way then he doesn’t need my business because he does millions in jobs anyway. I told him if it wasn’t worth a $ 7000 job to come out and take a look at my house I would go somewhere else. That’s what I’m doing. Who treats a customer like that? If he makes so much money why is he working out of a basement with the blinds closed?