Chase Bank

Not happy! I do deposits for two stores so I’m always going to have a lot of deposits. Every bank I go to they have to complain that I have too many deposits. I’m going through the business line. I have no idea why it is so hard for people to make the deposit. No I do not want to do a night drop.
I am sick and tired of going to the bank. I use Chase at my personal account no problem. But y’all really need to figure out how you guys do business banking.

I wouldn’t go back to this branch.

Worst service ever … I waited for 35 min to get hold off some banker for my safe deposit … Stay away from this branch …

This chase sucks! Only one person in front of me and the bank teller is having a 30 min conversation! I got shits to do!

My account got hacked in so went in to this chase branch to close this account and reopen a new one. A lady called Katya Greene helped me set up the whole thing. She has been extremely nice, professional and helpful. An the end she even offered her email to me in case I need additional help. This is the best banking experience I have ever had. Thank you very much Katya!

Using the drive up takes too long. U could be the only one and yet it still take over 5 min. I only have two deposits at a time (as my company uses Chase).
I used to have Chase before for my own personal use. I closed it as u had to have a minimum for it to be free… I just had it as like a savings account… stashing money on the side but there was no way I was going to meet that minimum. When I asked to close my account… not one question as to why… no can we try to keep you… nothing…
I kept my Wells Fargo account as I have been with then since 2002… never had a problem with Wells Fargo… heck when I bounce (which is not a lot) they offer to pay half the fee… how awesome is that… a bank that pays half of a fee when it isn’t their fault… anywho getting back to the subject… Chase bites lol

Been banking with them for 20 years and had only great things to say about them except for this last couple of months. The customer service is great and the location is great. The problem is that they dont understand the people who matter which is the customer. A $ 12 service fee for not having direct deposit on a basic checking account is just stupid. They set up 3 conditions that don’t allow for the little guy to bank there with out having most his money go back to them. Too many fees and conditions that favor your hard working money goes to them. They use to treat the customer like they could trust the bank to hold their money but when you feel safer with it under your bed then in their bank then you know something is wrong.

I can’t say they ever give me personal-​feeling service, but I can’t complain much either. Since they bought out Bank One, little has changed to meet my needs. Luckily, my needs are simple:
1. Hold my cash until I need it.
2. Send me monthly, easy to read statements
3. Be in my hood
They do those 3 tasks fine. No problem.
What they don’t do well is low interest car loans. That’s why I go through UFCU for mine.
Why haven’t I gone completely credit union?
LOCATION, LOCATION, LOCATION!
Around here, they are the Starbuck’s of banks. There are 3, just in my area of town. 3! What can I say, I’m a creature of convenience.
Also, the drive throughs are almost never crowded, so again I get convenient, usually friendly service.