Deborah Hensley Loewe

I was in a car accident in early January 2015 where the other party admitted 100% fault. I spoke with and signed an agreement with Edward Hensley a few weeks later. Over the course of the next 10 months the following things happened:
1. I was never contacted by the firm for updates on my case. I always had to call them and every time, I was told they were «still waiting» on forms from my medical providers. I finished my primary treatment in May 2015 (though I have residual injuries), at which point any competent lawyer should have begun moving the case along.
2. My hospital bill from January 6 went to collections, which I found out as I was attempting to obtain a mortgage in late 2015. The firm told me on the phone every time I called that they had been requesting and waiting for the hospital to release the records, but the only documentation in my file showed that they did not request the records until October 27 — nearly 10 months after the accident!
3. They switched my case to Deborah Hensley without informing me. I did not know that my case had been switched to Deborah until I finally decided to switch attorneys.
4. Even though they did almost no discernible work on my case (as evidenced by the files they turned over to me), they are attempting to hold a lien on my case so that I cannot move forward with another attorney. Deborah Hensley requested on November 2 that any new attorney contact her. I have had a new firm attempting to contact her every few days since November 5, and I have contacted them myself 3 times. They have refused to return any calls for 3 weeks so my case is now stuck.
I will be filing a grievance with the State Bar Association of Texas for incompetent counsel and refusal to maintain contact.

Deborah has been amazing as my lawyer! I would be lost with out her and would recommend her in a second to my friends and family. She has always been a strait shooter and told me the truth even when i didn’t want to hear it. I have huge amounts of respect for people like that and from an attorney is a rear gem.