Dr Jason Reichenberg

Dr. Reichenberg’s office is one of the worst I’ve ever dealt with. I had to get a medical evaluation signed to work in a chemical lab and after three calls over the course of a month and a half they insisted they faxed it but (obviously) never did. It was a nightmare to track everything down until finally I insisted she physically mail the paper to me. All of a sudden the fax seemed to go right through. I had to wait for the medical evaluation before starting work which was extremely stressful.
Second issue was when I switched insurance in December and needed him transfer the paperwork to the new specialty pharmacy. I had 6 refills left on the prescription and requested 6 to be transferred– makes sense right? He refused and demanded I come in for a checkup — which I annually have in July. I also needed the medication the following week but when I called to make an appointment there was no appointment available until 3 weeks later. He would also not issue me 1 emergency refill for this time period. The medication is time sensitive and I had to take my business elsewhere and am very happy with my new doctor at Four Points Dermatology.

I actually found this office by searching on Unilocal,and thought I would give it a try. Excellent office, and excellent Doctor! If you are looking for a dermatologist I would definitely recommend going here.

I’ve been coming to Dr. Reichenberg’s medical practice for years, and I could not be happier with my dermatologist. I’m going to break my review down into three of this office’s thematic boons.
Everyone here is smart, and curious.
I love that this a teaching medical office that partners with the University of Texas medical graduates as the official arm of the UT Austin Dell Medical School Residency Program for dermatologists. I see this as a boon because the staff are young, energetic, and demonstrably interested in their study and practice of medicine. No one is burnt out or hating on life, like so many other medical offices. Every intern/​resident/​nurse/​support staff has been incredibly polite, professional, curious, and helpful. That curiosity and helpfulness are unparalleled in my experience, and I once had a doctor in Dallas who scheduled me at 7:30am so I could avoid traffic and took me through a inventive treatment plan that eventually resulted in Accutane for my acne.
Bedside manner here is tops.
Each time I have to go, I receive plenty of personal time from the staff, and they seem to genuinely care about me as a person. I love the practice’s habitual last question: «anything else I can help you with today?» Also, on this topic, I appreciate and respect how Dr. Reichenberg gives clear time tables and expectations for return visits and follow ups. You can tell its not about driving more patient-​clients in the door, but more about the practice of good medicine. You just don’t experience this kind of five star bedside manner much nowadays. Trust me, I’m a health law attorney. This is the dermatology office you want.
Staff give you options.
A few added notes that show how flexible and accommodating this medical office is:
1.) I spent some extended time out of the country recently, and of course my Chilean health insurance didn’t cover office visits in Austin. Dr. Reichenberg and his team went WELL out of their way to accommodate me to provide treatment.
2.) I’m over the age of 30, and so my insurance balked at paying my acne regimen. While I’m fighting that claim, the staff recommended a mail-​order pharmacy with price caps for me to actually get the drug filled. This sort of alternative-​providing is something rare and beautiful.
3.) When I had women-​related skin issues, the team Dr. Reichenberg assembled — on the spot, since I’d scheduled an appointment with Dr. Reichenberg — asked if I’d be more comfortable with a female doctor. When I agreed, Dr. Jennifer Vickers saw me and provided treatment — without having to reschedule, as a brand-​new-​to-​her patient, and within 15 minutes of my original appointment.
This place is simply the best. If you’re still dealing with skin issues :-(then you deserve to go here :-)

The Dr. and resident training with him were awesome! Knowledgeable and great bedside manner. I called the day before and they got me in the next morning! A bit of a wait in the waiting room, but not too bad. Highly recommend!

Dr Reichenberg is a busy man, but he’s worth the wait. (Actually, the front office has been pretty quick in my experience.) He’s down-​to-​earth yet professional, and frank without being unkind. At my last visit I had a bit of a laundry list, and he was able to attend to all of my concerns efficiently and satisfactorily. I recommend him for all your dermatology needs!

Dr. Reichenberg was such a great change for me, I switched from another dermatology practice in town because they were having me come in 4 times a year for long term rx maintenance. Obviously they just wanted their co-​pay. Dr. Rechenberg was much more up front with when he needed to see me and why for follow ups. He got me on a 1 – 2 visits a year schedule (much cheaper). I can have my blood work done in his office’s lab — there is never a wait and as long as things look good I can avoid the time and money of an actual dr. visit.
Great bedside manner, their office was on time (within 15 min of my scheduled appointment) and he was very understanding of my concerns about multiple visits a year.

Dr. R has solid support staff and helpful interns/​residents. Friendly, thorough. Was able to help me with two relatively small things on separate occasions… both fully resolved and addressed.
I joined Unilocal to write a positive review of his clinic.

Dr. Reichenberg is now my new dermatologist after being with another doctor for 15 years. On my first visit, they won me over — he and his staff were professional, friendly and ‘on-​time’. My schedule is very tight and timeliness is huge for me.
The reason I switched to Dr. Reichenberg is because he took extra time with me to discuss all potential issues and paid so much attention to small details. When it comes to my face and skin, I want somebody very detail-​oriented! Thank you Dr. Reichenberg and staff. You have a new client!

Unfortunately I will never know if Dr Reichenberg is a good doctor or not; I waited 45 min in waiting room with no word from front desk about the delay to see him.
I arrived on time, had my paperwork done is less than ten minutes and then sat and waited. At least two patients arrived after me but were called in before.
The front desk was neither nice nor rude, but seemed unconcerned when I said I couldn’t wait any longer and left 45 minutes after my appointment time was supposed to start.
In the dark ages people were forced to wait an eternity to see the local medicine man; in 2011 we have options and our time is just as valuable as the healthcare provider. I refuse to wait for services when I showed up at the right time — shame on your scheduling and/​or timing Dr Reichenberg.

Dr. Reichenberg is the best dermatologist I have ever found. My family has a history of melanoma and I need to be seen every six months. Today, I had my third visit to Dr. Reichenberg and was reminded why I no longer dread these visits. He’s exceptionally personable, professional, and knowledgeable.
He’s very direct and willing to share his opinions, but always in a very courteous and respectful way — as if he’s my consultant, not some expert I’d be a fool not to obey. He has removed six moles for me and he’s an expert at it. I highly recommend him for whatever skin-​related concerns you have.
The only bad thing is that it’s a very busy clinic and I am typically called back at least 30 minutes past my appointment time. If you expect the wait, it’s not so irritating.

I went to Dr. Reichenberg in an emergency situation and he was great. He spent a lot of time with me and was very thorough. Another doctor came in at first to talk to me about me symptoms, but Dr. Reichenberg didn’t spend less time with me as a result. He answered all my questions and didn’t make me feel rushed. I would def go back!

Dr. Reichenberg is thorough, takes time with his patients, and listens thoughtfully. Having had bad experiences with derms in the past (who take all of 3 minutes to shake my hand, barely glance at my face, and then bark a prescription at an assistant), I was really pleased by my visit with Dr. R. He does have a small cohort of students/​residents that follow him around, but they’re super friendly, too. It being a teaching facility, you feel like you’re getting a good evaluation by some smart folks.
Also, he trained at the Mayo Clinic – pretty impressive!

I’ve been going to him for about three years now and he’s great. I never get in on time, but once I’m in, the appointment moves along. I’m usually not in there but only a couple of minutes before the doctor comes in. I think since this is like a UT teaching facility (I could be wrong) the last couple of times I’ve been in there, another doctor comes in first to do my chart like the assistant use to do.
Either way, I go there for Dr. Reichenberg. He always seems to ask me specific questions about things we talked about on my last visit a year ago! He takes the time to listen to what I have to say and doesn’t rush me out. I found him because his office takes my insurance, but I would continue on with him even if I had to pay the entire bill myself. I good, competent, nice doctor who doesn’t act like their some kind of king, is really hard to find.
FYI – I’m looking for a good PCP if anyone has any suggestions. Must be south or around 38^th street and north of william cannon.