DSW Designer Shoe Warehouse

Decent selection, young and somewhat confused employees but helpful regardless, great location with lots of dining options. So I guess I don’t hate this place.
I do appreciate the organization of the place and how things just make sense. I do wish that their clearance section was slightly better but oh well!

I don;t think I’ll ever return to a DSW store again unless it is for flip flops, slippers, or sneakers. Nearly everything is plastic. There is no footwear of any real quality there. Plastic everywhere.

I, for a number of reasons, hate shopping… especially shoe shopping. DSW is one of the very few places that doesn’t send shockwaves of retail fear and loathing through my system. It’s overwhelmingly large, but the low walls help to stave off the claustrophobia. The men’s selection takes up about a quarter of the hangar sized store… which is great for me. I’m one of those types that in the face of too many options, chooses not to choose. There are a number of shoes of all sizes and styles. The prices can’t be beat. Most of all… they have a great selection of boots. I was able to find almost exactly what i was looking for within minutes.
I’m not saying that this is the beginning of a new found love of shopping, but I’d happily return when I need a new pair of kicks (that’s what the kids say today… right?).

I have what my husband lovingly refers to as «Rupaul feet». That is to say, I have big feet for a lady (size 11). It can be very difficult for me to find not only shoes that fit, but cute shoes. DSW has always been a place I can count on to find both.
The first place I go when I come here is the clearance racks in the back. They have really good deals back there. Today I found the most rockin pair of Betsey Johnson heels but at $ 90 (clearance price) couldn’t justify it. Normally though you can find plenty of top designer heels in the $ 30 – 50 range if not cheaper.
Today I wanted boots but none stood out to me. Everyone else had the same idea because there must have been 15 women crammed into the same aisle. The ones I bought here a few years ago were around $ 70 and lasted me for ages.
They are more than heels and boots though. They have everything from flip flops, to sneakers, and ballet flats too. Check them out on social media and stay up to date on sales because they have good ones from time to time and also like to send out coupons.

I’m having a difficult time getting the shoes I paid for that were supposed to be delivered by ¹⁰⁄₂₆. They have my correct address yet FedEx returned to sender stating they couldn’t find me. I get other ord er s from other entities with no trouble. I’ve been here for 3 years. When I contacted DSW customer service to have someone look I to I was told they couldn’t do anything until I go to my local post office and ask why it didn’t get delivered. DSW shipped it by FedEx Si now its a post office issue?? I then asked for a manager and was put on hold for so long I finally gave up. I cannot believe I cannot just get the shoes I paid for. I buy a lot of shoes but it doesn’t look like DSW is the place to spend my money. Such a shame.

I was completely disgusted by my shopping experience today. First, I walked into DSW today and was immediately so cold that I could barely concentrate on what shoes I was looking for. I really needed to find some new shoes for school though, so I kept going. I was so deeply disappointed by the horrible selection of Nike shoes. I searched the entire store and still couldn’t find more than about five pairs of Nike’s. Then I went to go look for some new Keds, and much to surprise, I couldn’t find a single pair! By now I was absolutely freezing and still didn’t have any shoes. My last hope was to find a pair of cute Converse. But, of course, there were none! I was so upset and cold that I immediately left the store in a huff and I will never ever be going back again!

I just lost myself for an hour in a haze of shopping happiness — this DSW is huge, clean and neat, and has a wide variety of shoes and purses. The staff are very helpful and courteous. I was very happy to walk in with some specific needs, be able to find several options of each, and walk out with four items for $ 113.

I found the cutest pair of sneakers at DSW last week. They were exactly what I was looking for… trendy, comfortable, statement shoes that I could wear in Europe for 6 weeks. They were reasonably priced for what they are, so no complaints! I will be coming back next time I need a new pair of shoes for sure.

DSW has a ton of selections for any style/​type of shoe you could be looking for. They don’t always have a ton of sizes in a certain style, particularly more popular sizes (like size 7), or a variety of color options for one style, but surely you could find something you like here. The store is relatively clean for how large it is. The location up north is not as nicely finished as the South Austin location, so it definitely feels a bit more like a typical big box store. Prices are very reasonable and usually a bit cheaper than if you buy the shoe at other stores. The rewards program is free and has good coupons/​deals. Nobody bothers you while you are shopping and trying on shoes, which is nice. They also sell purses and other small accessories.

I’ve been shopping here for YEARS, maybe 15… their rewards program is great — I get coupons mailed to me all the time and not only do they have a great selection of shoes, their clearance section is great, too. Plus, I’ve moved from LA to Vegas to Austin and the stores are easy to find ;)

I’ll be entirely honest. Shoes have never been «MY» thing. Yes you are correct I am a woman, but for reals.
Only until recently I have found myself in shoe hell. As in I had an ankle fracture which has forced me to re-​eval my entire shoe collection. It’s like the Costco of shoes. So be prepared to go in with a mission or spend endless time wandering each aisle.
DSW is kind of like crack. they know your weaknesses and constantly send you coupons. Which in most women’s minds means I need to spend to save! don’t I? ok. I thought so too.
Their prices are really good, I love that they have shoe reviews. Eh, It’s really just one woman enabling another. We’re sick like that.
Anyways. DSW. Shoes. Lots of them.

This place had a great selection for clearance and it was actually really organized and clean! The aisles were really neatly categorized so that you could literally walk through the store and skim through the shoes in categories with your eyes and know if they would have something that you are needing or looking for. The workers are quite friendly and helpful also. It is in a little shopping center right off the highway also so it’s not hard to get to either. Great little shop to get a quick fix or even a great pair of «in style» shoes!

I’d like to think I have a pretty rugged, pragmatic, manly approach to shoe buying.
Step 1) Find a shoe that works well
Step 2) Buy 4 pairs
Step 3) Avoid thinking about shoes for the next few years
This foolproof strategy, coupled with a few REI garage sales, has served me well for quite some time. Unfortunately I made the mistake of taking up running as a hobby, and it’s accelerated my shoe wear (ha! double entendre) quite a bit.
Well, I was dragged into DSW not too long ago, and noticed they had a pretty good selection of men’s running shoes. A quick check showed that the prices were competitive with Amazon, plus I get instant gratification.
As a bonus, the women sales consultants are busy chasing the women customer, so men get largely ignored. Awesome. I have to deduct a star because I’ve found that it’s pretty rare for them to carry multiple pairs of the same size… that throws quite a wrench in my plans.
But pretty inexpensive, painless shoe shopping otherwise.

Sooo many shoes.

I love shoes! I love shoes! I love shoes!
Is it any wonder that DSW is one of my favorite stores in the whole world?
This store is the same as every other in layout (except those new modern layout stores that they briefly experimented with). But what makes it special is the helpfulness of the people who work there. They are very nice. And if they don’t have a pair of shoes in your size, they will try their damnedest to find it for you at another store and arrange to put them on hold for you. Don’t be afraid to ask! I promise that they will be nice about it!
The parking lot is fine but finding the store can be a little hard if you are coming from the east down Braker Lane. You actually have to turn left before you get to the Home Depot. It’s confusing. Trust me. I mean, I’ve been there and I still miss the turn sometimes. It seems too far before the mall to be right! But, hey, for shoes I’ll always turn around!
Even better, of course, is that they are located next to Marshall’s! So you can pickup a new outfit to go with that new pair of shoes! Yay!

LOVE IT !
I love this place! They have great shoes at great prices! Every time I go there I end up trying all these shoes and spend over an hour there! If you love shoes make sure you plan ahead because you’ll want to try all sorts of shoes.

I love DSW. The selection is huge. Most of it’s not my to my taste, but there’s plenty that is! The prices are reasonable and I like being able to browse and try on dozens of pairs without dealing with a salesperson.
I recently returned a pair for the first time. I had worn them only twice and the sole was already wearing through. Even though it was past the 30-​day window, the manager gave me full credit on a gift card.
As if I needed an excuse to go back.
The only downside is that what you see is what they have in inventory. It’s so sad to find an adorable pair of shoes and there are none of them in my size. Oh, and the parking situation is absurd on weekends.

Purchased a cute, comfortable pair of brown Sofft shoes with an architectural style heel marked down and discounted a second time at 30% off. I had not been here for years and was delighted at the addition of more comfortable shoe styles. Cute and comfy.
Service can be spotty. There were several young men (boys) working here on a busy Friday. They were cute and comfy but did not know how to help me find the ideal shoe.
Just a note: do not come here on Friday. Apparently, that is the day truck loads of ladies travel to Austin to shop at Sam Moon’s. I regrettably took part in a monster traffic grid lock within the woefully inadequate parking lot. It took me 15 minutes to back out of my parking space, drive down the side of the parking lot and out on to the Mopac access road. Almost no pair of shoes is worth this.

Well, this store has most definitely made up for the insidiousness of the store in McAllen (review here:
). After a couple weeks of phone tag with corporate relations people, I decided to try to bring the shoes in anyway to exchange them. Sadly, they’d gone on clearance and there were no longer any of the size I needed in the store. Long story short, I asked if I could at least get a price adjustment since I’d only bought them a week or two previously, which they happily granted. I just love those shoes too much to get rid of them. May bring them to the Shoe Hospital or something to get stretched out… time will tell.
Anyway, I love this store. They have all types of shoes for both men and women. I have terrible luck with heels, but DSW keeps compelling me to buy (or at least try) them. Overall, the store is clean and well lit, sizes are amply stocked. There’s usually several associates on the sales floor, but they’re somewhat difficult to recognize because there’s not a standard uniform, just name badges. And THE SALES! OMG, the SALES! There’s an entire room in the back of the store with outdated shoes with awesome discounted prices! Different colored stickers mean different levels of discounts.
Also, check out the DSW Rewards program. You get points towards future purchases and access to special deals throughout the year.
I’ve never been much of a shoe person, but DSW has made a believer out of me.

«Are you finding everything alright?» Are you kidding me?
I’m standing in a frickin shoe WAREHOUSE. I have one of your handy shopping bags secured over my shoulder, already 3 pairs deep. If this place were to blow right now I’d go out happy, and if it doesn’t I am probably going home with a pair of shoes on sale. It’s a win-​win. I get at least 2 $ 10 off coupons throughout the year. Your crazy little points system everytime I buy a pair gets me another $ 10 bucks whenever I reach X amount of points, and believe me, I’m going to reach that number a few times this year. Even with my now fragile foot I can still find a deal on some not-​old-​lady-​looking Born or Sofft shoes built with steel shanks and other sturdy stuff that I can rely on. So it’s almost dumb to ask me if I’m FINDING everything ok — the stuff about jumped in my pants when I walked in. The actual problem is I’m finding a lot of stuff, and it’s pretty ok, and I can’t decide, and your clearance ROOM where all of your sizes are on the right racks and in the right boxes really tickles me.
So yes, I’m doing well, thank you.