Forest Hills Apts

I absolutely love the staff at these apartments. They are always friendly and helpful under any circumstances. Sonia is always friendly and has helped out in many situations that other management companies would have charged for that help. Anytime anything needs fixing or adjustments it gets done immediately. One time my air conditioner went out after hours and they came and brought me an awesome window unit until mine was fixed. The maintenance guy are always awesome too. They fix things right and are super friendly. I am so sad to have to leave. The only reason why is because we outgrew our apt. If I could I would stay. Even though it is an older complex it is very very clean and kept up with. The price is pretty dam good as well.

I have been living here several months now and i have to say is one of the favorite management companies I’ve dealt with… Everything from the ladies in the office to the maintenance team are so helpful and nice and reasonable. They really take care of their residents and their needs. I have enjoyed living here.

First, this place is hell and really a complete wasteland and sewer of a complex. It was even featured on the news that people had power outages and had to stay in hotel because they did not want to suffer from the summer heat. The first unit that I was in flooded every time it rained. Allot of my stuff was ruined and I got sick. They did not fix the problem after many complaints and all they did was dig a ditch in front of our place thinking that would solve it and caulked the patio doorway. I took photos and had code compliance on them. Then I was finally moved to an upstairs unit that was a roach fest, Also, my friend there just left a window open for a short period of time and crap was thrown in it. They constantly cut off the water and sometimes they do not tell you. It is very noisy at night with people playing drums and running around yelling or talking violating noise ordinances. There was even one time when the top of the stairs concrete was cracked with a safety issue there they had to be repaired twice. In addition, there was a blood trail by my place once and cops were called and management in the office did NOT even care and told my friend to call the cops. Maintenance did not take care about it or follow up. You put a FH sticker on your car and that does not stand for Forest Hills but rather F&%*ing Hell. I would give this place negative stars if possible and it is a drug neighborhood with the shoes hanging on the lines there are crack houses near by. Also, they are always seem to be under construction waking you up and the buildings are old with graffiti to look at for your pleasure.

You get what you pay for! The buildings are old and the property is a little run down. They are always turning off the water for plumbing issues and its always the day after whats on the notice. The laundry room is gross and the dryers rarely work! The area is a little sketchy too, there is always crackheads hanging out on the corner and behind the dumpster. They do have an ok pool and a dog park. but the dog park is kinda gross. It looks like it was an after thought and its just gravel and some junk stored in the corner. The only thing going for it is the friendly staff in the front office but they only handle the $$. If you are looking keep this one as a last resort!

These guys are a great group. I emailed maintenance yesterday at 10.30am with a list of like 5 things that needed fixing. I got home at 3.30pm and everything was done! Amazing! Very professional. Thanks Amanda, Sonja and the guys! Valerie

Bed bugs were gone within a month. Really weird, actually. I maybe saw 3 at most but no infestation. Apartments are old and falling apart but for the price being paid, it’s not horrible. It would be nice if they were to notify if there was a previous roach or bedbug infestation but other than that, I wouldn’t have much of a problem here.
Neighbors keep to themselves. You can hear cars in the parking lot but I don’t mind it. Complex is small. Not many noisy neighbors, no car break-​ins. No fights, nothing bad considering the neighborhood. Location is convenient for everything! These reasons are the only ones keeping me here. As long as I don’t have to deal with infestations… I AM GOOD.

BED BUGS.
They’re horrid to experience and I would recommend you not moving into these grimy apts unless you want some unexpected company… Carpet Beetles. ROACHES. BEDBUGS

Hi.
I’ve lived in forest hills for since February 2013.
Forest hills is not a luxury apartment complex. Pretty basic, the floors are synthetic wood and carpet and the countertops are made out of… countertop.
They keep my AC working. FH is one of the least expensive apartment complexes in Austin. It is quiet here. The Maintenance staff is friendly and they get $#!+ done.
It is next to the 888, servers of the best Pan-​Asian Cuisine that I have ever had the privilege to experience.
Back to my positive thoughts on the maintenance staff: They get stuff done. Which is true. In an ideal situation, nothing should need to be fixed. In real life, things break, warp, clog, etc. And these guys fix it promptly. I trust them in my apartment even when I am not there. They’re stand-​up guys.
In conclusion, the office staff are nice too. As you may have ascertained from my review of the maintenance staff, things are not permanently hunky-​dory; things break etc. Every time I call them with whatever need or request, I’m greeted either by Sonia or Amanda. I know Sonia better because I deal with her more often. She’s always friendly (Amanda, too) and remembers who we (my roommate and I) are. Talking to her I am accustomed to prompt resolutions. For larger issues (I had an apartment flood) I have spoken with Carol, the GM. She’s also nice and easy to work with.
Anyway, thanks Sonia and Amanda and Martinez and Juan for keeping my apartment livable and doing so in a friendly and personable manner.

This place is the worst possible complex to rent from. They are absurdly terrible. I drove from Dallas to move into my apartment, and when I got there they gave me the wrong apartment. I went back into the office and the woman, Sonja, and she said there was nothing she could do about it. She said the apartment I had asked for was available on the 8^th of August. Great! The uhaul was outside and she didn’t seem to care. The office closed in 20 minutes and she said «I’m about to be off.» I have never had such horrible customer service from any apartment complex. Wait… Let me rephrase that. I have never have such horrible customer service ANYWHERE I have EVER gone. We had to find an apartment at the last second at a different complex because of their incompetence. Luckily, after driving all around Austin all day, we found an amazing place that sympathized with us and our problem and rented to us that same day. Oh, and to top everything off, Sonja wasn’t going to give the rent check back because she said we would owe a reletting fee. She put it in the drawer and closed it and said, «you will just have to talk to the manager on Monday. I’m not going to get in trouble for this.“After much argument, she gave us the check and told us to leave. DO NOT MOVE HERE. LISTEN TO THE REVIEWS. This place is scum and the staff doesn’t care about anyone but themselves.

All you need to know is they have bedbugs. They do not inform you if your neighbor gets them, repeatedly. They will let you move into a unit even if they currently are infested with bedbugs, roaches, and ants.

DO not rent here pull up stories on Forest Hills apartments without power. For three days the tenants suffered without electric in Sept. 2013 high 90o weather and got No help. This place is a nightmare. They have bugs of all kinds. The office left them for days without any help at all. So many code violations you will not believe. This place needs to be shut down. Slum lords ! Yeh the price is right IF you want to live amongst bugs and no electric. The office tells you what you want to hear and lies lies lies. Keep going don’t stop here. I would not even give this place one star but I had to to get it to take