Full Canopy Tree Care

Brennan is team are pros. Brennan is a certified arborist any takes the profession very seriously. Some of my trees needed trimming and two were struggling following the construction of my new home. I could not afford the injections after home purchase, but they gave me instructions on long term care. That was 11 years ago and the trees are doing great! Thank you full canopy tree care!

We experienced the fall of a big limb on our roof during last weeks storm, and called Full Canopy to get it removed. We have been having them do our tree trimming for a number of years and have always been quite impressed. But this was a difficult job to do without harming the roof. They came through with flying colors. Not only were they at the house the day after the storm to size up things but returned the day after that to complete a complicated job made more so by the landscaping of our backyard. By the end of the day, the only thing we knew was that a limb had magically disappeared from the tree in question. No marks on the roof, no debris left on the ground, no collateral damage at all. Brennan led his crew with expertise and good cheer. Needless to say, they will continue to be our arborists.

I use this company on a regular basis and find them to be top notch, consistent in their professionalism and willingness to work with each and every customer, they are conscientious and dependable. Their technical know-​how and skill set tackles the most difficult jobs other arborists shy away from. There are some customers that can never be made happy no matter what, but when it comes to excellent customer service, and down right good work, there are no rivals here.

I had an outstanding experience with Brennon and his crew when they cleared limbs and took out dead and encroaching wood from my beloved oaks. He’s obviously knowledgeable about oak wilt and oak tree care, and was generous in sharing his knowledge so I could make informed decisions. I’d had disappointing experience with another certified arborist in town (not calling back, slow in sending bids, etc), and Brennon was very prompt in calling, scheduling a bid, and getting work done. His crew was polite, did exactly what I’d asked, and more. And the cleanup was thorough. He also pointed out other important work that needed to be done eventually to reduce risks of injuries to other trees, but clearly wasn’t pressuring. I will absolutely work with him again, and found him to be honest, sincere and hard working. If you love your trees, you should give them a try.

I would have given them 3 or maybe even 4 stars because they did get a large red oak tree next to our house down safely, and at a competitive price. However, my major issue was one of honesty. Brennon made sure to point out the cracks in our stained concrete patio before beginning the job. In retrospect, I should have taken pics because I didn’t realize he would use this as an excuse to suggest all the new scratches we had after the job were pre –existing. Actually, he first suggested they were tree sap, but later when they didnt wipe away, they suddenly were pre-​existing damages. Convenient .
I will admit it was probably a difficult job because the tree was directly over our house and patio. But wasnt that apparent when they started the job? Why didn’t they use a tarp over the patio so that when they dragged the branches away they didnt scrape the surface? They did place large tires under the branches as they cut and dropped them, but this only prevented severe impact related damage from falling debris. Some of the branches didnt even land on the tires, but rather directly on the patio. In the end, our patio wasn’t destroyed by any means. But there were parallel shallow scratches all over the place which weren’t there before, and because it is stained concrete, they really stand out on a sunny day. Maybe we should have expected some degree of damage? If that’s the case, shouldn’t they have told us beforehand?
In any case, when all was said and done, Brennon neither accepted responsibility, nor offered to discuss a solution. I would not use Full Canopy again.