Gold’s Gym

It’s a fine gym. Just your average Gold’s (basic facilities.) I don’t know why they keep it so hot in there though. It’s hot before you even start your workout… There are plenty of members, I know they can afford to turn the AC on to keep your customers comfortable. A two mile run shouldn’t feel like you’re in the middle of the desert!

The front desk staff or management are not friendly at all no hello when entering no goodbye or have a nice day when you leave which kind of rubbed me the wrong way but no biggie I didn’t join to make friends with the staff or get to know them by name I joined for myself I got a trainer for 12 sessions which I was told when the trainer and my bi weekly gym fees would come out which they didn’t come out on that date but that was still no big deal because the money was always there my biggest GRIP with this gym is management after being in customer service for over 8 years one of the guys has no business running anyone’s business he’s rude, immature, and just plain out disrespectful I called about a $ 2 difference in my payment he asked me was a really calling about $ 2 umm yes it’s my money and I’m not giving a dime more than I agreed to, to a company that makes millions if the owner of this gym ever reads this I’d get that chump out of my gym quick fast and in a hurry as soon as I get his name I’ll be finding out who’s his boss to see if they can rectify this situation because he really made me want to call him some things today!

What an absolute joke of a place. Machines are completely outdated and dirty. If this is what my membership is paying for I’ll be canceling. Won’t be returning to this location.

Not the newest Gold’s Gym, but definitely has a lot of equipment and a huge GGX room for Zumba, Yoga, Sh’bam, Body Combat and much more!

The equipment in this location is always in poor condition. What’s worse is they do not seem to use any out of order signs on faulty equipment. Most of the machines have loose bolts or are simply worn out. Leg presses with no treads, chest fly machine with a wobbly seat, the free weights for barbells are never organized regardless of time of day.
This evening I was doing seated leg curl and in the middle of a movement, using only medium weight, the safety enabled and the leg mechanism dropped. I wasn’t hurt but easily could have been if the weight had been higher.
Many of the treadmills and ellipticals are non functioning at any given time.
The worst part is the «trainers» and staff seem to be simply warm bodies in the gym. They do not walk the area. Therefore, people drop weights, shout, and slam machines. This exacerbates the faulty machine dilemma. I’ve tried many gyms in the area and this place is worse than the planet fitness nearby. There is simply no sane reason for this to be your main gym.
If I didn’t get a severely discounted membership through work, I’d have cancelled tonight. Needless to say I’ll not be visiting this location and will instead travel further to the downtown location.
This place is not safe.

Not the nicest Golds I’ve been too. Often times the machines are dirty, the receptionists are not very pleasant and it is very crowded during the week — sometimes it takes a couple laps just to find a decent parking spot.
The locker rooms are kept decently clean, but I would never be comfortable using their showers. They just don’t seem clean from a far. Maybe I’m a germ freak, who knows.
I’ve never had any issues with the members that works out at this location. Everyone kind of minds their own.
The biggest positive is the price. It’s only $ 20 a month. Not bad for all the equipment that is available.

Jarrod is one of the most knowledgeable trainers I’ve worked with! I just had to give him a shout out because he’s so awesome! Saving up my money to have him train me some more. Thanks, Jarrod! You rock!

There is no cardio cinema here. locker room pretty clean. Friendly staff.

Would give zero stars if I could.
I brought a girlfriend to workout with me who does not hold a Gold’s membership. She signed up online for a free 7-​Day pass and brought her ID/​email confirmation. When we came up to the front desk& informed the staff she had a pass, one of the employees handed us a form to fill out– fine.
At this point a ‘manager’ came up &told my friend after she was done filling out her form she would need to come with him for a tour of the gym. She asked if she could skip the tour as she was from out of town &just wanted to do some treadmill cardio, to which the manager said ‘Oh you’re not from here? You’ll need to pay $ 16 for a day pass then’. She was confused as to why she’d have to pay if she had a free 7-​day pass, to which the manager said ‘I’m DENYING your pass at this point. I won’t allow you to workout for free, so you can pay or you can leave’. I couldn’t believe his choice of words. We weren’t doing anything wrong– and he didn’t give us a proper explanation or an apology for the miscommunication. The front desk employee accepted my friend’s FL ID without question, but apparently you need a local ID to utilize a free pass.
I understand if some policies don’t allow certain things, but explaining the situation or just honoring the pass instead of rudely turning away a potential customer would have been better, no?
I was so embarrassed for taking my friend there. I’ve set foot in there twice since, and both times wasn’t even greeted. It takes a lot to piss me off, but I would never recommend this location. I drive 15 minutes out of my way 6 days/​wk to go to the 24hr Gold’s on Mopac to avoid these incompetent morons.

Kids club is too busy for just 2 ppl to be working and there are about 15 cardio machines out of service!

Very convenient for me. Friendly & knowledgable staff and located just off i35 located a quick 5 mile bike ride from my house.
I enjoy this location so much, I even applied for a position here.

This place screwed me left and right when it came to billing. Every two weeks I was charged a $ 10 late fee even though my card was auto-​drafted! This went on for the entire year! Each time I went in they assured me it wouldn’t happen again. Grrrrr. I’m so happy this contract is finally up (and yes, they will continue to charge me for at least another month. See almost any other poor Golds Gym review for explinatation.) I really don’t know how people can stand to work for such a scummy company. Lesson learned.

Lazy Sunday mornings are for slow rolls to farmer’s markets, brunches, and movies — riiiiiight after a quick workout. That’s why Boni’s killing it with us in Attack class at Gold’s. This justifies bottomless-​mimosa mistakes.
After class I feel pretty much attacked, either by 2 – 3 large bulls or a rogue league of street fighters. I’ve done the Wednesday classes too, but the audience is generally less conditioned and focused on form. For some reason it makes it seem less challenging, but you’ll still get it working. The rooms have dehumidifiers and thank baby Jesus, because I usually spend the whole hour chasing after my breath. I can never catch it.
Clean gym, good classes, televisions in the girl’s locker room (oooooo) and cardio and lifting machines galore. You’re alright, Gold’s.

I found some discussing worms crawling around the floor in men’s bathroom. I notified an employees there three times within a week and they sent a guy to clean it. Then, the this week, I am starting to see them again. I guess they’re not taking this seriously. It’s so gross and it’s a health hazard!!!
Gold’s might be cheap, but this is just too much. I would rather pay more. I am not renewing my contract at the end of this year. My health is more important than a few bucks a month.

I have been coming here for about 6 months now and I have to say that it is NOT my favorite Gold’s Gym to attend in Austin. However, I DO LOVE the classes offered here by the class instructors. That being said this review will basically be biased towards the classes offered and what I have taken.
ZUMBA:
I like to get down and dance. I took my FIRST Zumba class here on a Tuesday evening with Patti from 7:05pm-8:05pm. She was amazing, ladies! Holy moley! She made me feel really welcomed by asking me my name & advised me to «take it easy» since it was my first time. My response to her was «Girl, I dance my ass off at Barbarella & I aint going there tonight so bring it.» Guess she took that as a challenge because she WORKED MY ASS OUT! I was SO sore and sweaty at the end of the first two tracks (1^st track being a warm-​up!). I definitely had a great time the first time around and you can find me, in the back, every Tuesday/​Thursday in her class. I have taken several Zumba classes at other Gold’s around town and you cannot get a workout anywhere else like you would in Patti’s class. She targets everything from legs (squats), weights, and abs/​core work. Plus, the music is BUMPINNNNNNG!
BODY PUMP:
I am not sure what it is about this Gold’s keeping their Body Pump instructors but it seems to me that every 4 weeks there is a new instructor for the 6pm — 7:00pm class slot on Tues/​Thursdays. I have had SO MANY instructors for this time slot at this location that it has become super annoying. As I jump from one location to another, this location has Body Pump at 6pm on Tues/​Thurs (right before Zumba class — see above) and it is most ideal for me to attend.
Now that it is the new year it seems like we are locked down with an instructor (at least for Tuesdays) with Mark. Mark is pretty damn awesome. He is super helpful in reminding you of your stances, how much weight to pack on for various exercises, and what to look forward to in the next circuit. He is a great motivator and pushes me (kindly) to get the most out of my time and energy when I come to class. Don’t be scared of this class — you have the power to push and lift you just have to get in there and try it out.
Listen, I come to this gym for primarily these 2 classes and never to workout on the machines. I always see many folks using the treadmills and ellipticals like it’s going to be gone the next day and I don’t understand! There is a class every hour, every week/​weekend and I don’t know why you wouldn’t want to take advantage of them.
This gym is too small to try to workout comfortably and the layout of the gym makes me cringe. I don’t like that everyone is facing forward on all of the machines. It’s so odd to me — it feels like being in a classroom in elementary school.

This gym is my «comfy gym». I feel very welcomed and like the location very much. I’ve never had any problems with the staff. I’ve been going to this gym since 2008 and have lost over 100 pounds. My favorite thing about this gym is Zumba. Boni’s class is always packed, but plenty of room to dance. She turns the lights off so that you feel comfortable. But what I really like about her is that she chooses up to date music and moves that I would consider using downtown at a club ;] Boni even offers song requests. She’s very nice and I know I’ll always get a sweaty workout here.

Stuffs are friendly and it’s a pretty decent gym. 3 star because they are not open ²⁴⁄₇ (even half day during weekend) which would be much convenient for many of us.

DO NOT JOIN THIS GYM! Is it possible to give it zero stars?
Facilities are fine but they continued to auto-​draft my bank account after my contract was up. (It is written in the small print they they can do that.) Even after I cancelled and de-​authorized they continued charging me for months. When I called to dispute the charges, they were not helpful.
Manager will not return your phone calls.
Bottom line: unethical business practices and terrible customer service.

Ok, it’s no «Lifetime Fitness», but seriously for the money you just can’t beat Gold’s. I hit it up about 4 times a week and no matter what location (I go between 3 in the Austin area) there is always a clean, available machine for me to work out on, the staff is friendly and helpful, and the facilities are exactly what they promise to be. I also enjoy the classes — my favorite being Body Pump.
If you’re looking for something with swimming pools and tennis courts then this may not be the place for you, but if you’re looking for multiple locations around Austin, good regular exercise classes, and workout equipment all at a reasonable price then Gold’s is your best bet.

I first joined Gold’s when I moved to Austin four years ago, and I was quite the gym rat at the time mainly hitting up the downtown location on my way to work in the morning. Then, what happened? I put on what Ms. Lauren Conrad calls the boyfriend layer, or extra LBs gained from being in love, eating out, and hanging out on the couch for movie night.
Still having the bf, but ready to lose the layer, I rejoined Gold’s last month and have tried out a few locations. Gold’s on Ben White – worked out there a few times. Ditto William Cannon at Mopac, the Downtown location, and this one on William Cannon at I-​35.
But, this is the best one. Better weight area set-​up – the way the machines are arranged makes sense. As for training, I’m currently working with Trish, and she knows her stuff. I lost five pounds and 4% body fat in the first two weeks, and am continuing to shed the layer. As for classes, I’ve done Body Pump and RPM – both are good and will make you sweat. There’s also a lot of natural light at this location, so you don’t feel like you’re working out in a cave.
Be sure to work with the sales staff to get a good deal. You shouldn’t have to pay an initiation fee, and you shouldn’t have a one-​year contract.
This isn’t a fancy gym, but the prices for membership and personal training are reasonable, and the work you do here will get the job done.