Goorin Bros.

A thousand THANKS TO THE SOUTH CONGRESS GOORIN BROS!!! BRETT is a lifesaver! He has always been especially helpful in finding the best hats for myself and my friends. I went in during a visit to some friends early last year and instantly fell in love with the store. The selection was astounding and the customer service was impeccable. Everyone was personable and friendly. Brett stood out and really got to know my friend and I and helped us each pick the best hats and accessories to suit our personalities and personal style. My friend recently lost her hat and was absolutely heartbroken! I made one phone call and Brett found the exact style hat and feather she purchased almost a year ago! I can’t wait to surprise her with her beloved Blue Nose Nick. Everything about the store is wonderful. I will never buy a hat anywhere else. Thank you all again! Thank you Mia and Brett!

I bought a couple of hats already from here. Both were gifts for male friends. The staff was very helpful both times. The selections, well, I can’t judge since I don’t wear hats myself, but the gift receivers really enjoyed them! There are several options depending on your price range. I always picked the Italian hand made types because I wanted them to be great gifts. There are also machine made hats, which are half the price as hand made.

Need an authentic Texas hat, this place is the real deal.
Full of friendly staff and hats, you’ll find whatever you’re looking for here. Everything is expertly made and it’s fun just to walk from hat to hat, seeing the options, trying things on, seeing what you look good in.
The hats are expensive for sure, but you can tell the quality that goes into each one. And they will even custom tailor the hat to fit you perfectly. When was the last time that happened for you? Never, that’s when.

A beautiful selection of hats in an artfully laid out store. The staff is friendly and helpful. If you’re in the market for hat, this is your place!

THANK YOU Goorin Bros! I ordered an expensive hat online from a different store (Rag & Bone) that arrived damaged. The store was sold out of my size, so I could only return it for a refund, not a beautiful wool felt fedora. I was so upset. I called Goorin Bros and spoke to Julia, who was immediately sympathetic to my plight. She assured me that they would take a look at my hat and either steam and reshape it for free, or recommend an excellent milliner who could re-​block my hat.
I came into the store that afternoon, was helped by another wonderful pair of salespeople, and tried on some other gorgeous hats while they steamed and reshaped my hat (for free! even though I didn’t buy it there!). On top of that, they sent me home with a plastic hat form to store my hat on to hold its shape, and sprayed it with a coat of their rain and stain repellent. They told me if I ever needed the hat brushed or re-​steamed to come back and they’d do it for free again.
Such incredible service! They turned a sad, crumpled hat, back into a beautiful hat, for FREE! They have certainly earned my future business. They next time I need a hat I am definitely coming back to Goorin Bros. They have a wonderful selection, and I already have my eye on one of their other pieces. Thank you. Thank you. Thank you.

I visited Austin, Texas this past weekend and as I was exploring this beautiful city I came across this AMAZING Hat Store. Man, what an amazing find this was for me… I was in Heaven! I wish that y’all were in Dallas so that I can shop more often… I guess that I’ll just settle for when I visit Austin again. Hmmm, I guess this Hat Store has become my new excuse to make more frequent visits. Let’s see if my wife, and kids go for it! I’m pretty sure that they will! ;) LOL!!!
Note: I loved their customer service, and amazing selections of hats.
Note: As I explored Austin, I received multiple compliments throughout the restaurants, and shops that I had visited. That I had no choice but share a pic of my beautiful wife, and myself wearing this AWESOME hat from Goorin Bros. I love my hat!!!

I should probably be embarrassed at how much of my net worth has now been spent on Goorin Bros hats. The sales staff here are crazy knowledgeable and have the best service in town. Complimentary whiskey cocktails are a regular store feature and they will always steam and scotch guard hats that I’ve bought previously when I visit the shop. Plus Kitty always hooks us up with the neighborhood discount. Meow!

Brett was amazing, I traveled to Austin and fell in love with a hat, I wasn’t able to try things on and make a purchase with a cranky 2 year old in tow. In short 6 mos later Brett worked with me until we found the right hat, accessories and ething needed to keep my hat beautiful. And had it shipped to Houston! Great service, old skool hats, old skool service philosophy! I will be back!

love this place. great customer service. great selection. i bought three hats… i had to… they were great!

The store on South Congress is near tons of great shops and eateries. Very classy atmosphere. Best of all they make some retry great hats! The employee I spoke with was extremely helpful in my search for the perfect slouchy hat for Big Love. He showed me a few options and understood what I meant when I said the options seems extremely slouchy. He told me about a style that was out of stock ((I’m assuming because it’s the perfect weight and just the right amount of slouch)). He looked the options up online and proceeded into the back where he emerged with his own hat in that style. I appreciated him going to distance to make sure I knew what I was getting. They took my shipping info, as I am from out of town I wouldn’t be able to special order and pick up outside of the store, and the hat was at my door in less than a week. Perfect hat. We chatted a bit and I left happy with the service I had. When visiting Austin, TX in the future I’ll be sure to stop by again.

Unless you make a lot of money, you’re not buying a Goorin hat every couple of days. I myself only buy a hat on a special occasion, when I’ve received a bonus from work or when I discover a pot of gold at the end of a rainbow. And this isn’t sour grapes either, I am perfectly willing to pay extra for the quality. And most importantly, because these things last forever. I have all of mine lined up on top of my dresser, and they still look as good as when I first bought them.
The people who work there have always been super pleasant and knowledgeable about their inventory. They help you measure the size of your head and which hat might look best on you. Hat sizing is a real tricky thing, but they help you navigate those waters.
There is a misconception that hats in 2014 are an affected touch, much in the same vein as bowties and vests. I would disagree. Except with tophats. Stay away from the tophats. You don’t need them. You don’t want one. Their flatcaps, baseball caps, and beanies fit all casual wearers.
You don’t know that you need a hat until you walk into Goorin.

Excellent hat shop, the store people go out of there way to help you find just the hat. The only downside was they were low on sizes. Go check this place out, even if it is just for some hat trying on fun.

I didn’t know I needed a hat until I went into the store on a whim last night. While I somehow managed to talk myself out of the one I fell in love with then, I was back there first thing this morning to buy it. Employees on both visits were extremely cordial and helpful, and today, the staffer even steamed out a too-​small hat just a smidge to see if we could get it to fit (it did!).
I’ll be wearing my new beauty a lot in the coming warm weather, and now that I know where all their stores are, I’ll be stopping by whenever I’m in town (wherever that may be …).

This place is a solid! I’ve always loved the hats in this store, they do carry something for EVERYONE. While I’ve never bought a hat from here, I did come in here recently because I needed a hat box. I needed to ship a hat back to Hawaii and I didn’t want to put it in a box that would be easily crushed by the post.
The girl working the day I came in was super helpful. I explained why I needed the box and she said «No problem». I thought it was really rad that even though I wasn’t buying one of their products that they still offered exceptional customer service.
I looked over the hats for kids while the girl retrieved a box for me. My son loves wearing hats and I saw a cute fedora that I thought he would love. While i’m sure he would have looked adorable in it, I just couldn’t bring myself to spend $ 40 on a hat that will be thrown in the ocean, dirt, pool, & playground by a 2 yr old.
If I was looking for a hat for myself or my husband, then this place definitely is the right spot to check out.

I have become a hat aficionado due to Goorin Bros! The lovely Mia is always such a sweetie and really knows her hats.
I am especially fond of the White Rabbit. I can go as far as saying the hat changed my life! The Red Ricci is my second favorite. Quality made, perfect fit, and always a conversation piece when I wear them.
Each hat has a name. Research on the website then visit the exquisite SoCo location. Tell them Mixxenberg sent ya

I am sooooooo smitten over this hat maker. I wandered into their Chicago store a few years back and since then have been completely in love with everything that Goorin Bros. is about.
They custom tailor their hats to be the perfect fit for anyone (ie stretching or taping). Sizing ranges between x-​small to 2xl I believe, and if they don’t have your size out for display they may have it stashed away in the back, so make sure to ask.
I personally like to go in with an open mind and ask one of the employees what style would fit me. There is an employee there named Ivan (I could totally be wrong on his name) who is AMAZING with superb style and customer service. He is always my go to guy.
As some other Unilocalers have mentioned, some of their higher end hats tend to be a little on the expensive side, but you get what you pay for. Their hats are top notch and last forever if you take care of them.
If you are a frequent shopper like I am, the buy 10 get the 11^th hat free punch cards are ideal. Another great way to save is to sign up for their e-​mails which usually come out even few months with sales and great savings like 50% off. I have not quite figured it out, but some of the hats that have been drastically reduced give you double points on your punch card and gets you that much closer to your free hat. Can’t complain about that!

I’m absolutely in love with this store. I can’t think of another store I’ve been in that had this large of a hat selection. They had all styles including the «Heisenberg». I found a great had and the sales girl was very helpful in assisting me to find a store that sold suit vests.
I have no doubt I’ll make a point to visit this store on my next trip to Austin.

The parents and I were walking around Congress and this shop caught our eye. My dad who has always worn baseball caps started trying on some hats. There was a gentlemen who worked there that started helping my dad. Figuring out what kind of hat suits his face the best. After we figured that out it was fabric and color time! The gentlemen was very patient and helpful. He wasn’t pushy or anything. As my dad was doing his thing I was going around trying on hats as well. I have never really been a hat person, though, people always say they look nice on me. After everything I fell in love with a hat and my dad and I both walked out with one!
The hats are quite pricey, however they do have sales! Also you are getting a good quality hat. Mine is 100% wool. The hat I have will definitely be a hat I wear.

oh, excused me. I’m sorry to have bumped into you here at Goorin Bros as you’re clearly a baller because you’re buying hats at Goorin Bros. Please forgive me for being so clumsy, your baller-​ship.
Your baller-​ness is rollin in the dough! These hats cost a minimum of a benjamin a pop. I personally, was looking for the ½ off, slightly deformed hat, yes the supermarket-​broke-​cans-​section for hats, but there werent any…
Further, you’re also ballin because you clearly have awesome style. The hat selection, hat quality, hat fashion is great.
one complaint led to star-​reduction: my friends and I were in a rush, but really needed a hat. The posted store hours said theyhad opened over half an hour ago, so we drove over… there was a staff member doing something in the back of the store, but the door was still locked. We knocked, we called, we stood outside. The store clerk didnt do anything until we kocked so hard the entire door rattled. Don’t you want our business???

This review is based more on the company than this particular shop although they are both pretty good.
I bought my Goorin Bros. hat a few years ago from the Hat Box on 6^th and I have absolutely loved it. Great Quality and Great Style.
Well I have recently grown my hair out so I have not worn it as much recently and it collected a bit of dust on my hat rack. I had taken it to the cleaners a couple of times and they have done a good job on it but since I was down on Congress I thought I would stop in and see if they had better advice. They told me if I brought it in they would check it out and could probably clean it for FREE. This is why you buy products from quality companies because they will do what they can to ensure you are a customer for life. Goorin Bros. has that with me.
Now if only I had the style to pull off one of their sweet bowlers.