H-E-B Plus

Decent H-​E-​B, with the added perk of being an HEB+. Most of the ‘Plus’ stores have something special added to their extra-​large store footprint; this one has an extra-​large selection of cosmetic items, and a pretty cool electronics store! (Seriously, I came VERY close to buying a big-​screen TV there.) Extra points for having a good tortilla-​making station and a great deli.
Prices are in line with other HEBs, and I like the fact that this shopping center is host to a Torchy’s Tacos and an excellent Pizza Joint.
Pro Tip: If you need to make a left on the 620 (heading south), exit the center by the Torchy’s — there’s a traffic light there out of the parking lot!

****DON’T DO IT ****
If you fuel your vehicle up at HEB be aware that
They short you on fuel during fill up.
I have a 2004 Dodge Ram 2500 diesel that I have filled up Weekly for the last 11 years and my truck
Has never taken 39 gallons of diesel even if I ran it out of fuel it would not take 39 gallons to fill it up,
I called the
Texas Department of Agriculture and reported them.
I provide the location of the HEB
The date and time
The pump number
Notified the gas attendant
Called the HEB corporate office
I will not use HEB for fuel again.
(((HEB YOU OWE ME FOR 5 GALLONS OF DIESEL YOU OVERCHARGED ME FOR)))

Great grocery store. Not too large, not too small. Well managed. They have everything I need, and then some. Great produce, great deli, great selection. Self checkout. Reasonable lines. This is MY H-​E-​B.

Rented rug cleaner. When I returned it, I was met by a hostile, far-​from-​customer-​friendly person. Very bad experience. Not coming back. Other grocery stores to try.

I personally don’t like this HEB because it is too big! haha … that being said you know that this place will have just about everything you want and need! It was bustling when we were there and that also goes to show that if you like larger HEB’s then this is your spot. They were well organized and the staff was very nice also. The parking lot was a bit small for the size of the market but they still had enough to go around. They seemed to have a bit more selection than other HEB’s also. HEB «plus» — they mean it.

Went there to pick 3 quick items. I’m not kidding. It took over an hour. I’m used to this store having the slowest moving lines in the history of grocery stores since they still haven’t figured out that they need more open cash registers now than before the city banned free bags, but seriously, there must someone looking at customer satisfaction and with these slow check out lines I hope that a competitor moves in soon.

Probably one of the nicest HEBs around. Tons of stuff to choose from, a really great meat section with lots of choices and a fair amount on sale. The store is clean, and the lines are tolerable. Friendly cashiers, and solid prices. It’s a bit spread out, but thats the trade off for the very large selection.

I like this HEB for their beer selection. They always seem to have what I’m looking for. They carry my new favorite brand that I can’t even find at Specs (Trumer Pilsner). This store gets very busy so I like to go early in the day on the week ends. This store has a good deli as well, with good entrees and sides available for takeout.

Beautiful store and friendly staff. Lots of organic food and decent variety. Needs more checkout lines but overall really great store.

Usually when i come into this location the checkers are SO nice! But the last time I was in there on 08/​18/​2015 Brianna C acted like I was ruining her world by shopping there. Gave me dirty looks, scanned my food with attitude, made me feel very unwelcome. Some of the WORST customer service I have ever experienced. If you don’t like your job and don’t wan to be there, please find a new job rather than take it on the customers.

Monday morning– don’t go! 2 checkers at 10:00 am. 20 minute wait is ridiculous. They have 5 employees working on isles stocking food but not at check out. Come on HEB! Won’t return for this reason.

This is my local H-​E-​B and I go here all the time. I usually love this store. Nothing wrong with the product or the selections.
Tonight the manager should be absolutely ashamed. Baskets were seven deep at the cash register’s there were probably five lanes that were unmanned and there were almost no baggers. It took longer to check out with a full cart of groceries then it took to select them. I guess you want to shop somewhere else.

So this is really a review of most of the HEB’s I have been into in Austin, as they are having these same similarities:
The Good:
Prices are low. This is really great, they are not over-​inflated.
There is generally room to move around in the store, I do like that
It’s well-​lit.
Suggestions for Improvement:
There is hardly ANY option for inexpensive, honest-​to-​goodness, unprocessed healthy but really quick snacks. For instance, at Sprouts, they have this item called «just chicken» and all it is, is a generous portion of PRE-​SHREDDED rotisserie chicken that’s in a deli to-​go container, and it’s 4 $. Amazing. Well done Sprouts. Get it together HEB. Everything healthy and convenient is super jacked up in price.
That being said, the salads are pretty well priced, however they are the most boring flavors on earth, are so stuffed that you spill salad everywhere when you’re in rush to get some where, and have soybean oil dressing… not my favorite. Not that healthy either. Here’s a suggestion:
Just grilled chicken on non-​iceberg lettuce, in a tall bowl with a good snap on lid that makes it easy to shake for dressing distribution, then for salad dressing just have a little station where you can fill up a to go container for dressing, and simple stuff like olive oil or vinegar will do the trick. Yes, I agree, this would be just as boring, however I would buy a salad like this, the fried chicken over iceberg thing is neither appealing as a treat or a guilt-​free meal/​snack, due to the weird oils and fried food.
The coupons are poorly hidden scams, like «BUY THIS $ 40 BAG OF BEANS AND GET ONE SHRED OF PROCESSED CANCEROUS CORN CHIPS FREE!!!»
No Thanks, HEB. If you’re going to do a coupon, do a real (!) coupon for real food. I don’t need a coupon for processed food, processed food is already really cheap.
I understand (or can at least imagine) that low prices have some connection to not paying your employees as well, but that doesn’t mean you can’t work towards their happiness. This is ESPECIALLY crucial with customer service people. Everytime I’ve had to go to customer service they have almost always been in a horrendous mood, even for a simple task. They already have the challenge of being in customer service, make it worth their while!
Every aisle should have a note box where someone can quickly write down any item they would like to see in that aisle and drop it in the box. Instead I have to go online, fill out a long form, only sometimes get a response back.
Your gardening section is overpriced, only one HEB had better prices for pots, that was over by lakeline.
The website could be improved by, oh I don’t know, about 1000%. I’d like to go to
and be able to get a list with a map of the store layout and where each item I added to my grocery list is in the store. While I’m at it, I’d like to be able to add requests for new items when compiling said grocery list. This same thing in the form of an app would be great too.
When I click on «apply varieties» it just shows me pictures and titles of apples.
Also not sure why you feel the need to run commercials… are they really bringing in any extra sales or brand awareness? Everyone pretty much knows you’re here, you can’t miss the huge red building. Spend that on something else.
The Gas Station! there usually seems to be one or two empty pumps, and then I can’t really pinpoint what it is about the design of the gas station, but it always seems complicated and difficult to get in and out. Also filling up gas requires an interview, they could definitely make that process faster.
and I think that’s everything I can think of right now, I also submitted this in the form of a survey at HEB, so if they respond I’ll update this review.

This place has everything, including huge premade salads, eyebrow threading, and a very large section for lotions, soaps, shampoos, etc. Huge selection of a lot of fresh fruits and veggies.

Go early or it gets really busy. This is my neighborhood grocery store. There are other grocery stores, but I really like my H.E.B.
This store is clean, and close, and the checkers are super friendly. The checkers always, always, always remember to give buddy bucks to my kiddos. I love that. The kids love the buddy bucks and love putting them in the little machine.
I am not big into organic and all that jazz, but the organic selection, especially in the fruit section, is ginormous. I also really like the wine selection. The have some of my favorite wines (The Prisoner, anyone?) at a great price. It is over $ 40 at the liquor store, but right about $ 40 at HEB. Love that. I also love the great selection.
I don’t like the bread selection. It is very limited, and the bread is usually not super soft. I miss that days of Wonder Bread.
All in all, HEB is the class of grocery stores, and the one here at 620 and Anderson Mill really is the bomb!

I was just in HEB and had an awesome cashier Brooke B did an excellent job packing my groceries and setting up everything. She was friendly and sweet and her personality made us smile. Thank you Brooke

This is my default HEB. It has everything I need. It’s clean and the staff is nice. Good selection, fresh produce and meats, great bakery/​deli. I love hitting up the sushi station for lunch after getting groceries. And the free samples are always fun.
I also like the layout of this HEB better than many others. It seems more intuitive.

I love HEB! This is by far my favorite grocery store chain, with Whole Foods and Publix (FL) rounding out my top 3. This is my home store, so I chose to review this location. The outside of the store is clean with plenty of parking. I’ve yet to find a cart with major mechanical issues.
The produce section is great, especially if you are a fruit person. Quality, variety and freshness abound! A solid selection of seafood is available although the meat selection leaves something to be desired. The bakery is excellent, one of the largest bakery selections that I’ve ever seen. The deli… WOW! Great selection and delicious house roasted offerings make this stand out, although I do feel that they can be a bit understaffed during peak volume. The rotisserie chicken is fantastic and I love the ready-​to-​heat area. The pizza was a pleasant surprise. Cashiers are always friendly, sometimes a bit too friendly, but not in a creepy way.
I’ve shopped at a couple of other locations, but this is without a doubt my favorite.

They are out of the vaccine as well, yet they have the large (5 feet tall) Advertisment saying they do have it…

When this HEB Plus laid claim to the corner land just down the highway from my favorite HEB at 620×2222, we were hoping it would be a Central Market West, complete with a café & a playscape. It could have been, with all the land available, but they made it a Plus, no doubt because the Dark Lord Waldemart claimed territory in between.
That means that to get to the goodies, unless you enter on the right through produce, you have to wade through a section with electronics, music & DVDs and displays of other plastic things you will probably decide to buy somewhere else.
The goodies in this HEB include a fresh, huge bakery that sports artisan breads, tortillas, cakes, pies, and other yummy baked goods; a lavish deli counter, with grass-​fed organic meats & cheeses and several deli people waiting to do your bidding; a sushi island with chefs busily plying their art; a fish counter that rivals Whole Foods; two natural health aisles; and all the usual stuff that makes HEB the best store to hit up in Austin, except that this one has more of it.
I’m not a fan of the pharmacy, since it seems to be oddly understaffed and piloted by particularly grumpy workers. But otherwise, this HEB is one of my favorites. I’m still hoping for a Central Market West, maybe in the Trails at 620 across from the Dark Lord’s lair.