H&R Block

Cant even file basic taxes don’t waste your time took my husband as a sucker and now he’s not even getting a refund this year. The people working here don’t even have common knowledge of law and tax regulations simply just don’t waste your time and money with these people

I have had my taxes done by this h and r block for 9 years and would not go anywhere else. I have also worked there at the front desk and think they are an awesome team. Will continue to get my taxes done there

I was audited by the IRS & my husband is currently training for his new job in another state so off to H&R block I went running because I know NOTHING about taxes.
I will say, my experience there wasn’t stellar. This location is in the heart of the ghetto so it was a bit scary. The first women I worked with said it looked like I would still owe the IRS $ 2,000 (IRS said I owed them $ 7,000) I tried to explain that there was no way that was possible, I’m a teacher, I was in grad school, & I got credit for my under grad loan. But what do I know. She set up an appointment to finalize everything but the appt was at 11am & I work
I called begging for an appt because my deadline was approaching & was handed off to another employee there. I forget his name but his last name is Munoz. He SAVED me!!! He found the error & actually found out the IRS owed ME money for that year. The fee for his life saving? $ 87. I would have paid much more than that.

$ 229 for a tax refund? Try over $ 500. My tax paperwork was not any more complicated then a 15 year old’s. I couldn’t BELIEVE how rude the manager was. This place is horrible.

Very slow, they were 15 minutes late to my appointment …

If you’re going to H&R Block, one of the questions you should ask is «Should I bend over now or later?» because they will royally screw you over. And the best part is they don’t even tell you up front how much money you are going to be shelling out, they sneak it in at the end. How will you be paying today? I paid $ 229 for a fucking tax return. It wasn’t even that complicated, and I probably could have done it myself but I was under the impression it would cost me less than $ 50. How much money did I get back? $ 0. Also, the «tax specialist» I got kept having to ask her coworkers for help. And did I mention she kept me waiting for 10 minutes? Showing up late to an appointment is soooo professional.
UPDATE:
I sent the store manager an email telling him how I felt overcharged and how the whole experience just sucked (in more professional terms, of course.) Also, after I told my friend who had recommended H&R to me about what had happened, she called the store manager and also talked to him and tried to convince him I should not have been charged that much. Well, he agreed on the phone to refund me my money, but he still wanted me to come in and talk about it. So I took off time from work and drove all the way over there, only to have him go back on his word and give me a $ 200 certificate for H&R Block that I could use next year (because they really valued my business.) Ok, 1) what makes you think I want to come back again after this shitty experience, and 2) I will be filing a 1040 EZ next year, which is free. Which means you did nothing at all. Way to go. So I’m still not happy, and he offers me his district manager’s number. My friend called her for me (because she is better at talking than I am, and is also more convincing) and they pull the bait and switch again. Promises of refunds which turn into «oh we’ll just match our competitor’s price, that seems fair, right?» Yeah, it would be fair if I didn’t feel like I was pressured into paying for this ridiculously priced tax return. Oh also I had to confront Sherry Calderon, the woman who did my tax return, and she must have read my email because under the faux civilty I could tell she wanted to call me some names. In conclusion, H&R Block still sucks.