Hill Country Embroidery

Had a simple monogram embroidered on a diaper bag. Results were beautiful, turn around was super quick, and pricing was beyond reasonable. Thank you so much for your excellent service! I will definitely be back and look forward to your screen printing expansion at this new location!

Had my hubby’s scrubs embroidered here as well as my own company jackets. The quality is really nice. work is fast and price is way reasonable. They messed up the spelling of the hubby’s name, but reordered and fixed them for us… it seems that the girl who was doing the orders at one point was known to mess up orders. but now she’s gone.

Clean work, fast, reasonable price. Great way to keep kids bags identified for school.
They were very helpful and will embroider whatever you provide. The team was very helpful and explained which area of the backpack would be best for adding the embroidery.

Really pleasant experience working with Brent to embroider my track jackets. He was quick and worked closely with me to ensure what I wanted. He was also half the price of other quotes I had received. Very professional throughout

I am very happy with workmanship I own a air-​conditioning company these guys pulled me out of a pinch uniforms look sharp I will for sure use them again. Good quality materials extremely punctual and no job too big.

So,…because the work they do is really good, I decided to give these guys another shot. So i take 7 of my shirts to get done on which looked liked they had a pretty busy day to take the time to help with my order. I told them what I wanted, told me it would take a few weeks which was fine with me and sure enough, they where done like they said it would be. They even had a shirt ready they purchased from the first goof they had. That’s a good way to end a day! Turns out the old man was out on hip surgery. Wow! He’s a trooper.

R.L., your work is terrific! the embroidery on my saddle pad is impeccable and i really appreciate your thoughtful assistance in the design of my monogram! it turned out even better than i imagined! i will show it off proudly!
NB to customers, HCE is only open from 9 – 5, which might make it tough to get there, but it’s well worth the effort!

My company decided to have some trade show blazers made. We ordered some rather flashy blue peplum jackets from Target of all places, and set out to find an affordable embroiderer in Austin. Trusty Unilocal showed me the way to RL at Hill Country. I have nothing but good things to say. RL took the jackets the day he got back from his Christmas/​NY days off, kept me posted on their status, and when he had a question about how large of a logo we wanted, he mocked up three sizes and had me come in to see what I thought. After that, they were very quickly ready. I think it all took 2 or 3 days total, and I did not have a rush on the order. The embroidery came out looking great and were all well-​placed (and ladies, don’t we all know that there is a certain spot on your chest that you would NOT want logo’d? Well RL knows that, too, and he won’t put anything there).
So what did all of this cost? A one-​time $ 50 set up fee (so we can take in new stuff to be embroidered with our logo in the future without paying another set up fee), and if I’m remembering correctly, the cost of embroidery was $ 7ish an item. Very reasonable.
I’m currently looking around my bedroom wondering what else I might could have embroidered. I love a good monogram. I’ll be back.

Hill Country Embroidery is owned by Mr. RL. Mr. RL is just a good person. Friendly, kind, personable, he will get the job done for you. Born and raised in Austin, TX, he’s been at the current location for more than 12 years, and a visit to the shop is like a visit down nostalgia lane.
I went in with my fiancé to get a jacket embroidered for a gift. We sent him the vector file the day before and brought in the jacket the next. After a short consultation about the size, colors, and overall look of the test swatch he made, he went into his shop and finished it in about 10 minutes. As an apparel designer myself, I was fascinated by the equipment he had and he invited us into the shop to see the machines up close. We felt as if we were just talking to an old friend.
He’s super busy as he works with all different kinds of companies and usually will do large orders, but he still takes the time to fit those of us in who only need one item embroidered.
If you’re looking for quality, experience, value and great conversation, Hill Country Embroidery is where you should go!

I’ve been here a few times and have been really happy. The owner even remembered me from a few years earlier! They do good work, are quick, the price is good, and they’re easy to work with. Enough said! I highly recommend them.

R.L. who owns and runs the shop is nothing but the BEST! Not only is his work flawless and the price the best in town, but he is just NICE. It is so refreshing to deal with good people, and R.L. is great. The shop isn’t fancy looking, but you will get exactly what you want. R.L. will spend all the time you need making sure you convey what you imagining. Then, if something goes wrong (even if it isn’t his fault! — I messed up the initials for one of my monograms) R.L. will make it right. The shop is incredibly busy, but he gets things turned around in record time. Don’t be intimidated by the exterior — kind of run down building on the northbound I35 access road — you will be glad you stopped in. :)

R.L. (owner) is super nice and helpful. Prices are unbeatable. Shop is not in the greatest part of town but it’s not that bad.

I tried to go to this place because it was highly rated. I went twice last week and it was closed. The hours aren’t posted on the door so there’s no way of knowing when it is open. I called and left a message and nobody called me back. I went twice today and both times the owner wasn’t there. It’s almost as if the business is a front for an illegal operation. Good luck getting ANYTHING embroidered here!

I was going to my friends bridal shower and wanted her lingerie to be special. So I looked everywhere to try to get «Mrs. McClain» embroidered on it, but everywhere had a minimum or had a really long turn around time. I noticed Hill Country Embroidery had good reviews so I stopped in. The owner was very nice! They were busier than ever but he was able to finish my embroidery in 2 days, and it turned out Great. It was a hit at the party and all for 7.00 $ He is your ideal local business that truly cares about customer service. He could have turned me away because he was too busy, knowing that 7.00 $ probably wouldn’t be much profit to him but he didnt. He did the job perfectly and turned it around in a timely manner. I will always suggest going here to everyone :)

We needed to get a single polo shirt embroidered and needed it within a week. Other shops we called either wouldn’t touch an order that was so small or else told us it would be several weeks (with a hefty price tag to boot). Hill Country Embroidery was fast, friendly, and professional.
In fact, they went above and beyond the call of duty. I had done the embroidery digitizing myself, but our first attempts at getting that to work failed. Hill Country Embroidery went to extra effort to get the file opened and converted and didn’t charge me extra for this. Clearly they didn’t need my business, but they’ll certainly have it for all future embroidery needs!

Owner: «You did one of them Ironmans?»
Me: «No, not me, my husband. I am signed up for one in 2010 though, I’m becoming crazy like him»
Owner (in somewhat disbelief): «YOU’RE signed up for one?»
Owner’s Son: «Wow, isn’t that like where you bike 99 miles or somethin’ like that?»
Me: «Yea, somethin’ like that!»
Owner’s Son: «My friend did one of those races once, and he couldn’t finish the bike. He dropped out. He lost like 10 lbs in one day!»
Me: «Yea, that can happen!»
Owner’s Son: «How do you train for somethin’ like that?»
Me: «Well, it takes a lot of time training and you gotta make sure to keep feeding yourself throughout the race… yada. yada (insert some boring nutritional talk here)»
Owner’s Son: «I bet you do, that sounds like a lot of work, WOW!»
Owner: «That’s great that you are doing that. That’s awesome, keep up the good work! Hope your husband likes the jacket. Have a good Holiday!»
Me: «Aww, thanks, you too!»
I needed «FINSHER 2009» embroidered on an Ironman jacket we purchased/​ordered from a race in Idaho. It took 6 months to get that darn jacket from KSwiss and they didn’t even get the order right! We wanted «FINISHER 2009» embroidered right under the words «Ironman Couer d’Alene», is that so tough?
Not wanting to wait another 6 months to get it fixed I turned to Unilocal to find an Embroiderer who could do the job. I thought it would be a good idea to fix the jacket as a «thoughtful» Christmas gift. That’s where I found Hill Country.
I’ll be honest, if it weren’t for Unilocal,I would have never stepped foot here or given this place a chance upon 1^st glance. The place is located on the east side of 35, across the street where the old Concordia Univ. used to be. Kind of a sketchy area. The place is old, the sign a bit beaten down looking, the work area inside unorganized and messy looking. However, I will say the nice owner took my picture of what I wanted and got the job done perfectly the next day. There seemed to be a couple of other customers dropping off and picking up items, each time I was there. They all seemed to be regulars who like to just shoot the shit with the owner.
Overall, Hill Country got the job done, the way I wanted with quick turnaround. The way I see it, they were just nice good ol’ friendly folk, so don’t judge the place by the way it looks, they did a great job!

My employer has been using this embroiderer for YEARS to do all of our shirts for events, etc. They owner is awesome and nice, and the prices are very reasonable. I recommend highly!

Hours aren’t posted anywhere, but they’re 9 – 5. We had a simple job– needed a name embroidered on the back of a uniform. It was done the same day for an entirely (overly?) reasonable price: $ 8. This is the kind of place where the owner is there every day and makes change out of his wallet. Super friendly. Closed early the day before because one of his employees was becoming a citizen. The best example of the benefits of using a small, local business.

Don’t be fooled by the appearance of the shop itself! If you need embroidery work done, this is the place to go. The staff is incredibly friendly, helpful and laid back. You may have to call them, rather than wait for their call. But they will get it done by your deadline and it will look just like you specified!