Integrity Title

The name of this company should be Lack of Integrity Title! I purchased a home last year (2015) with the closing handled by them, and now I have a lien on my property for taxes from 2014. This should not have happened — that’s what title insurance is for. They couldn’t care less: one person there told me I have to handle it with the sellers (wrong!) and now this company won’t return my calls. Two real estate friends have also told me they have had problems with them.

This place was unbelievable. I felt as though we were an imposition. Our «closing» took over two and a half hours. The sellers closing was delayed r/​t «waiting for verification there’s no liens on the house». I thought that was weird, why was I there if things weren’t in order? Rose was communicative and professional and really saved us a lot of frustration. Unfortunately, Rose was not originally assigned as our closer — had I dealt with her from the beginning I feel I would have had a better experience. Avoid if possible.

Yikes!
in·teg·ri·ty
interdē/​
the quality of being honest and having strong moral principles; moral uprightness.
Where do I start with this one? Integrity Title was the title company of choice for the selling realtor on my first home purchase. My realtor and loan officer had never been to a home closing here. They don’t do it very often and it’s plain to see. The person running us through the closing documents was just reading the title of the papers and having us sign them. If it wasn’t for our loan officer and realtor, I’m not sure we would have really known what we were doing. Aside from the blatant unfamiliarity with these documents, the title company representative said a few things that clued us into her lack of knowledge in home closing.
We were told it was fine to bring cashiers checks for our closing costs. After signing all the documents, we were ready to hand them over. Then we were told by the title company that they would not hand over the keys for three days if we didn’t wire the money and they would have preferred we wired the money before closing. They said that cashiers checks were too fraudulent to release the keys to us immediately. WHAT?! WHAT?! WHAT?! Cashiers checks are guaranteed money. So us fraudsters went to go cancel our cashiers checks and wire the money.
We wired he money and ate lunch. We were called to let us know that the loan had been funded and that we could go pick up the keys. I naturally assumed two things from this phone call: 1) They had the keys and 2) Both wire transfers went through without a problem. Neither of this things were true. We went back to the title company to find out they didn’t have the keys. We also received a call at 4PM (wire cutoff time) on a Friday to let me know that my transfer didn’t go through. After some digging, I found out that the banker left one number off the account number.
We had a ton of issues with these people and I hope I never see any of them again. For a law office, they’re all unprofessional. We dealt a ton with Trisha who never announced her name when we called the office. She also has an incredibly condescending affectation when she speaks.
If the selling agent for your home wants to use Integrity Title, don’t do it! They made what should have been a happy day one of the most stressful and annoying days I’ve ever experienced.