James Lee, DDS

I used this office for about 10 years. I thought it was going to be a hassle to change dentists, but I was wrong. I don’t have major things to complain about, they did what was normally expected, though Dr. Lee seemed a bit pushy at times with wanting me to get more services done there. In the end I choose to move to a dentist closer to home. I think their office staff is nice and pleasant. I only had two fillings and routine cleanings here, so pretty basic stuff they couldn’t screw up. Overall ok, but nothing much to rave about.

I bought a Groupon for a teeth cleaning/​exam. I called, explained I had the Groupon, and could not get in for over a month. I still made the appointment. Two weeks prior to the appointment, I called to check if I could change the time due to a work obligation. The receptionist informed me they are no longer accepting the Groupons. So, basically had I not called, I would have arrive on Oct. 16, 2013 ready for my appointment only to find out it would be costing me $ 150 or so to do what I already bought a Groupon for.
This doctor sucks and is a horrible business man.

Above the storefront the sign reads «Dentist», nothing more, nothing less. A plain blue sign that says «We’re subpar».
I don’t know if i was given the quick in and out because i payed with the Groupon, or if they treat all their patients like this. I was gruffly greeted by the receptions with a condescending stare, and after a few minutes was ushered to the dentist chair.
Xrays were snapped and completely missed my wisdom teeth, which every dentist before (there have been 4) has told me need to be extracted at some point. Not that I’m complaining in this case, it was less of a hassle not to even talk about them, but it seemed an oversight to ignore my most glaring oral offenders.
He spent 5 minutes looking at the rest of my teeth, mentioning this cavity and that. When it was clear i would only get totally necessary work done, he conceded all of the cavities were not urgent. He then swept through the cleaning in less than 5 minutes, not even touching a few of the molars on one side, and disappeared.
Although my gums appreciated it, I’m disappointed in the quick and dirty cleaning (no pun intended).

I went to my old dentist to get a second opinion on my «cavities». Just as I suspected, I didn’t have a SINGLE ONE! Dr. Lee tried to scam me into paying $ 400 for non-​existent cavities. My review still stands, DO NOT GO TO HIM!

I have nothing good or bad to say about the staff. They get you in an out. Nothing extra. That’s fine by me.
The good doctor is just about ok IMHO. I think he’s good for regular cleanings — he does them fairly quickly and decently. I have been out of there within 30 minutes including the time at the front desk/​waiting/​etc.
However, the job he does on fillings/​crowns could be better. Either it’s the material he uses or it’s just the way he does it, the crown he’s done for me has felt coarse and there is a small crease between the crown and the tooth base. The crown is not perfectly in line with the tooth, so it’s slightly annoying. This morning a small piece chipped off this crown, so I’ll be calling the office and seeing if I can get that taken care of under warranty. He’s done a better job on one other crown, but it’s on a tooth far in the back, so I don’t feel it as much.
I have moved to Pflugerville, and I don’t know if this doctor has been impressive enough for me to go out of my way to see him in the future. I have only continued to do it so far (for cleanings) because he’s close by my office.

I think the doctor is great. I was reading one of the posts that said that when he cleans your teeth he goes pretty quickly. I’d rather be done with the dentist in 5 – 10 mins than an hour. I’ve been there a handful of times already and I’ve never waited in the waiting room. As soon as I sit down on my chair, I’m being worked on right away. I am in and out. I got a root canal done for the first time, and it was so easy and painless. He tells you everything that he’s doing and going to do, which is nice. He has those blocks you bite down on if you can’t keep your mouth open. I like Mr. Lee. I think you should go to him if you do not like the dentist. He’s quick, professional, and straightforward.

I just moved to the area and needed my yearly cleaning. Dr. Lee’s office was the only one who had an appointment open really soon (like in the next couple days). So I figured, it couldn’t be that bad for only a cleaning. Well, I was hugely mistaken. Dr. Lee told me that I was in need of over $ 2,000 in dental work (root canal & cavity). I had never even had a cavity before, so I was suspicious about it. I got a second opinion from a root canal specialist, before spending that much money and was told I didn’t need either of those procedures. The Specialist told me to be careful of which Dentist I go to, because things like this can happen. I got a written note (stating the procedures weren’t needed) from the Specialist to show Dr. Lee. When I informed Dr. Lee’s receptionist about this, she put me on hold and then told me they would give me a partial refund for what I had paid so far. If that doesn’t speak volumes, then I don’t know what does.
I would NOT recommend this dentist to anyone.

I am someone that has had my teeth cleaned twice a year for over 15 years — basically I know the process. I definitely know that arriving to fill out paper work, getting my teeth «cleaned» and out the door in 20 minutes is not right. I was a new customer so had to fill out some paper work. They barely did anything to clean my teeth! Assistant did a few scrapes then the dentist came in and said everything looks great. Thanks a lot for NOT cleaning my teeth! I will never go back.

I went to this office for two routine teeth cleanings (One back in January 2011, and the other in July 2011) before I decided that this is not the place for me.
The cleanings took only minutes, which as convenient as it was for my schedule, I didn’t feel like they had done a sufficient job in that short amount of time (they didn’t even floss my teeth).
After the first visit in January, I was told by Dr. Lee that I should have my three small metal fillings replaced with composite ones. I told him that I would hold off for now but that I would consider it. On my way out, the receptionist gave me an estimate of $ 708.00 for the treatment ($ 268.00 after insurance).
I returned in July for my second cleaning (again, very quick), and this time Dr. Lee was a lot more pushy about me having the treatment done. He said things like «you will end up doing more damage by leaving the metal ones in,» and «the metal fillings have a short life span» (I think he said around 5 years). At this point he had me convinced that I should replace them, but just in case I decided to get a second opinion.
It’s a good thing I did because the other dentist I went to not only said that my metal fillings «looked great and were done really well,» but that they typically last «30 TO 40 YEARS.» Considering I’m in my mid-​twenties, I’d say it’s not quite time to replace them. Oh and to top it all off he said that the composite fillings actually have a shorter life span than metal ones. Basically, Dr. Lee was not only trying to rip me off, but remove perfectly good fillings that will last me for AT LEAST another decade. Needless to say, I will not be recommending anyone to Dr. Lee.

Cindy, the dental hygienist, is awesome. We love her.
Dr. Lee is a nice guy, but I’ve had some issues with the work he’s done. I’ve had to have 2 root canals re-​done (by a proper endodontist) and had to pay for them all over again because they leaked outside of Lee’s 1 year «warrantee». I’ve also had some issues with the crowns he’s put on. Not only have they been uncomfortable (often leading to me biting my tongue), but they’ve popped off several times.
He’s also struggled numbing me before these procedures, but apparently I have tricky nerves to find.

I went to the South location of this particular dentist, and I would never ever return. I first had an appointment with them for 3:30. They called me a couple of hours before that time and said they needed to reschedule for an hour earlier because of a «scheduling conflict» which was not disclosed. They made no effort to apologize for their un-​professionalism or the inconvenience it caused me to reschedule. I reluctantly agreed and arrived at 2:30, at which time I waited 45 minutes to be seen – almost the same time of my original appointment.
After the quick «examination,» I was given a treatment plan with little to no explanation of the work that needed to be done, much of which, as I have now learned from going to a different dentist, was unnecessary.
Lastly, in order to get a much-​needed second opinion, I tried to have my x-​rays sent to a different dentist office. Star Dental remembered to charge me the $ 25 fee to have the x-​rays sent, but forgot to send the actual x-​rays, causing me to purchase more at the other dentist’s office. As of yet, I still have not received my x-​rays.
The receptionists and assistants are cold, dismissive, and unhelpful. If they can’t get these little administrative things right, how on earth could you trust them to perform quality work in your mouth? Do yourself a favor and go elsewhere.

My 1^st time experience here was enough to make me think things were sub-​par, so no no no I will not get service here.
The ladies on the phone could be friendlier (if you call after 4:30 you just can’t get an answer), and I think Dr. Lee is fine from our first encounter, but if the patient/​customer wants a cleaning — give them a cleaning! We are at the mercy of our insurance companies and when he delays service because of a cavity… c’mon. My search for a great dentist continues…

I’ve had it. Overcharges, rushed, and always another surprise $ 300 after the insurance paid him. The one-​stop crown service is simply not worth it.

I’ve been using Dr. Lee for several years. (He can be a little more expensive than his competitors. My husband hates going here.)
I like that Dr. Lee offers a one stop shop for root canals and crowns. You can get it all done in about an hour or so. That is a huge benefit for me. His office is always clean and his office staff is nice.
Dr. Lee himself is nice and straight forward. One of the things I don’t care for is they have called more than once to reschedule my appts due to the Dr. going out of the country. The last appt time they have is 3PM.

Not too happy with the brief experience I had with this Very, very fast on the cleaning — just too fast to feel effective.
Instead of assessing each of my fillings individually, made a generic statement that my husband and I needed to replace all our metal fillings. When I tried to make my second appointment for cleaning 5 months later, they said they really recommend we replace all fillings before cleaning. Again that is not an option I wish for right now, as they are not bothering me.
Lastly, and as icing on the cake — this provider has the worst office hours I have ever seen. Their voice mail doesn’t state the hours they do business so it took my husband and I roughly 10 – 11 calls and 2 messages (the first of which was unreturned) in order to get the answer above.
I have decided to change dentists.

Communication is not king at Family Dentists. There is no information given post-​op on what not to do. They dipped me for more $$ at the worst possible time (with my feet in the air, tools in my mouth and heavily doped up). Dr. Lee and his assistant would frequently leave during my operation without saying a world and with no explanation.
Avoid at all costs!