Kia of South Austin

Fantastic car buying experience. I live in San Antonio. When I could not make a deal on a new Sportage, I reached out to Kia of South Austin. I feel extremely lucky that the person I reached was Charles. He didn’t have the color I wanted in stock. He made it his mission, to find one. I worked with Charles over several days, via phone, text, and email. He finally found the one I wanted. The car came in on the day Charles was off. Some clown called, said he would be handling the sale. Wrong. Charles is the reason I bought the car, so Charles is the only one I would work with. I would definitely recommend Charles to family and friends. I would also like to thank Max. Max got the car through make-​ready, and explained all the features of the car. If you’re in the market for a new Kia, even if you live in San Antonio, make the drive to Kia of South Austin. Ask for Charles. He will treat you right.

I am not a big fan of car shopping but I found working with Devin Kuretski and Kia of South Austin a good experience.
I had been looking for 2 used vehicles, 1 for my daughter and 1 for myself. My daughter will be attending UT Austin so I could not put off buying a vehicle any longer and also because of the UT expense my budget was limited. I appreciated Devin’s concern for my situation. We spent about 2 months shopping before purchasing both vehicles but Devin was always pleasant when he would check in with me via a text or phone call. For my car I was looking at other brands besides Kia, when I was on the phone with Devin I would ask him questions not related to his Kia sales and he was helpful as well. I ended up finding the right used car for me at a different dealership. My family and I came close to buying the 2^nd vehicle at other places but all 3 of us were hoping we could do a deal with Devin. Anyway, the right vehicle finally showed up and it was a fairly quick and painless process. With Devin making the sale and the other personnel at Kia S. Austin finishing things up, everything got done and we were out the door.
I gave 4 stars and not 5 because I am very stingy with my stars.

I’ve purchased several cars in my life; only few times were the salesmen as pleasant as Devin Kuretski.
We spent roughly two months shopping for cars for both my husband as well as my daughter. Through the entire endeavor, Devin has been nothing but positive, kind, and patient with all three of us. My husband ended up getting a car from a different dealership, but thanks to Devin and his hard work we found the perfect first vehicle for my daughter, and we both honestly could not be happier. I would recommend Devin Kuretski to anyone who wants an easygoing, knowledgeable, and overall excellent car salesman to make something as stressful as car buying a breeze. I know that when I get my next car, I’ll be turning to Devin.

My family and I purchased my first car from here, and it has been a fantastic experience overall. In our search we headed to three different dealerships, and Kia of South Austin, specifically Devin Kuretski, has been perfect. We have found Devin to be a dedicated, hardworking, and kind salesman. Unlike other salesmen we have encountered in this endeavor, Devin has been patient and very much willing to get the perfect car for me, all of it with a smile. He’s been attentive and pleasant, and I genuinely could not imagine a better car salesman than him. He is what made our experience at Kia of South Austin such a breeze, undoubtedly. The next car we’ll purchase will most likely be from Kia of South Austin, simply because of the great experience we’ve had.

By far the best car buying experience I’ve ever had!!! Chris Zachary, one of the sales reps was so patient and never gave up on finding exactly what I wanted within my price range. He worked out the best deal I could ever image for my new 2017 Sorento. If you’re looking to buy a Kia this is the place to go, look no further!!! I can’t stress enough how grateful I am to Chris and James, the sales manager, for their ability to handle such a picky customer like myself. I will definitely continue to purchase from this Kia dealership in the future. Once again thanks Chris!!! And Tara for the coupon!!!

Avoid this dealership! If you want a Kia, go else where. From the get go these people were shady. They promised one deal, and when it came to signing the contract they tried to switch it to something else. I ended up buying with the deal promised, but I had to fight for it. Took car in for my first oil change, and they rotated my tires leaving two with less than 20 psi. I ended up getting a screw in another tire, and they said it was unrepairable yet I took it somewhere else and it was miraculously repairable? Odd… David in service is a total sarcastic a-​hole, so don’t expect anything above incompetence with this dealership.

Excellent service! They even drove me out to where I wanted to eat lunch while I waited! Definitely coming back for my next oil change!

By far the worst customer service EVER in their service department. This is not based off just one visit, but multiple visits. You walk in and they don’t even look up to acknowledge you or to let you know they will be with you in just a moment, no smiles on their faces, no greeting of any sort at all. You are left standing there, looking around, wondering if anyone actually works there or if the people who work there even like their jobs. I take my Kia to a Honda dealership to get my oil changed because they at least act like they love their jobs and their customers. I will never buy another Kia again just because of the service received at Kia of South Austin.

My husband and I have been dealing with Kia of South Austin for about three years now. We had a leased car that was so affordable. The lease came up and decided to purchase the car. Jose Ochoa III was so great. He was very pleasant and answered all our questions. He took such good care of us and it didnt take forever to get things done. We would highly recommend Kia of sotuh austin but most of all if you need a car you need to talk to Jose Ochoa III. He will treat you right.

I went to get repairs done on my Kia Optima. I had to drive my car into the garage and one of the mechanics was in the vehicle with me to direct where I needed to go. About to pull into a spot, the mechanic said, «Just park like you would park at the mall.». It’s been a few months since the incident so I’ve had time to think about this. My point is that this is not a reactionary review. I’m a young female in my 20s. I was so caught off guard by the statement that I went ahead and parked without responding to his statement. However, I think this is very appalling, disrespectful and sexist. I’m sure that statement would not have been said to a man driving. They also tried to overcharge me over $ 500 for the service that I was needing. I have taken my business elsewhere, to an honest and respectable mechanic and will never come back to Kia of South Austin or recommend it to anyone else.

Devin Kuretski at KIA South Austin is a awesome sales Consultant. He worked really hard to get us a great deal. You should go see him for your next vehicle

I bought a pre-​owned 2016 Kia Soul this weekend and Max made the process painless. He was knowledgeable and not in the least bit pushy. He worked with me in price and was very accommodating throughout the process. He even made arrangements to bring the vehicle to me the next day since I was driving a rental on the day of purchase. I love my new Soul!

I bought a car here last June. The were all pleasant to deal with, however they weren’t very forthcoming with information. The car had an issue with putting gas in. It takes me 20 minutes to fill up my tank. This problem was not disclosed to me when I was purchasing the car, nor was it in the car fax. They even filled up the tank before they gave it to me and still didn’t disclose the gas issue. I called the dealership about it after having the car for a week, I was told to contact maintenance. Maintenance told me they couldn’t do anything about it because the car was a Toyota, I would have to go to the Toyota dealership. I went to the Toyota dealership, the car was no longer under warranty, so the wanted to charge me almost $ 200.00 just to look at it, not fix it. When I purchased the car the told me that it was still under warranty so I wouldn’t have any issues with that. They sold me the car without a factory warranty. What they did do was add almost $ 3000.00 to the overall cost of the car for fidelity, which was not explained to me. They led me to believe that the car still had a factory warranty on it, not that they had added an extra one to get more commission. Now, I would have gotten an extra warranty if they would have asked me, but they never did. They just added it without telling me. They never disclosed any information about fidelity, what it would cover, the terms and conditions of it, how I would even go about using if needed. I’m still not sure how any of this would work.
When we went in to look at the cars, they got some personal information from us. We were just shopping around. The sales representative started applying us for loans before we had even decided that we wanted to buy the car. They never asked us if there was a certain company we wanted to go through. We hadn’t even signed anything and they were already applying. After deciding to buy the car the dealership went over the statement of charges. They went through them very quickly without explaining the entirety of them. The just pointed at the net due saying this is what you’re paying for the car then flipped to the next page. It seemed like they were trying to get the net due as close to the list price as they possibly could after the taxes and added on fees (which were never explained). I had put $ 6000.00 down on the car. The list price was in the mid $ 13 000.00 area. After taxes and additional charges it was brought up to almost $ 20 000.00. The net due was in the mid $ 13 000.00. Now I should have stopped the sales representative from moving so fast through the charges and thoroughly looked at them, but it seems like the were trying to get me to believe that the total amount of the vehicle was that $ 13 000.00. It was a bit deceiving.
As a first time buyer this has been a huge learning experience for me. I would recommend to anyone that is buying from this establishment to go through the charges with a fine tooth comb, ask the dealership to disclose any issues with the vehicle, and if you aren’t certain what a charge is make sure the explain it in entirety.

I bought a Certified Pre-​Owned Kia Soul + 2013 here. We haggled a bit over the price but in the end I got the car for what I planned to pay. I need to give special props to the Used Car Manager, Charles Moradi, for taking care of getting me a keyless opener after delivery. I think service after the sale is how you can truly judge a dealer, and this one passed with flying colors! Financing and papering the deal was effortless and easy. When the paperwork was taking longer than I had, they sent me home with the new car overnight and I came back the next day to finish up. The sales folks were friendly, fair and anxious to make a deal. I definitely felt treated fairly and with respect. Would definitely do business here again!

Went to look at a used car and met with salesman Devin Kuretski. The experience was really pleasant, Devin took care of us and when we decided to go look elsewhere, didn’t pressure us. We came back and bought from Devin that same day… mainly because of him and his sales manager James.
I cannot recommend this dealer enough… such a great experience!

My wife’s car was recently acting up and after 150,000 miles and 12 years, so we decided she needed a new set of wheels. I started my search in the Houston area where we visited several dealerships. After narrowing the selection to a Sorento, I started my homework at home looking for a good deal on the internet. In my search, I stumbled on a few good deals and spoke to some sales associates over the phone. The conversations were very gimmicky and the salesmen did not have the answers to basic questions that I had.
I then decided to expand my search to the Austin, San Antonio and Dallas area and found a Sorento we liked at South Austin Kia. I filled out the form on their website and was immediately contacted by Mr. Patrick Jaramillo. It was very clear to me from my initial conversation with him that he was incredibly knowledgeable about the vehicles for sale and supportive in gaining me a fair deal. With Patrick, I did not feel any pressure and his patience is something we should all strive for in life. He sold his customer experience to me and not a car. I was so impressed with him that I decided to fly from Houston to Austin the next morning to look at their inventory. Patrick was kind enough to pick me up at the airport in one of the test vehicles with breakfast he purchased. I mean come on, name me another car sales associate that would buy you breakfast before you even stepped into a showroom? On our arrival to the showroom, he had already printed out several different specs on vehicles I would have been interested in and it was a matter of me picking one. After choosing the one, Patrick was hustling all over the place since he knew I had to drive back to Houston. He was relentless in completing the sale however not taking any shortcuts and making sure I was comfortable before leaving the lot. I could have purchased the same car at several Kia dealerships in the Houston area however the reason I went to Austin was because of Patrick. If you are in need of a new or used car with a great deal, make Kia South Austin your first stop and by all means make contact with Mr. Patrick Jaramillo.

I was absolutely scared I was a first time buyer I did my car shopping here and there .Bit this particular SUV comes in my life .so I reached out to a salesman named Max Levin he knew what I wanted he worked with me to see we were at it a while but we agreed to a price that worked best
.The whole Kia team is great Max is different I ran into some problems shortly after he came to my job wanted to get to the problem and got me in service where I was seen quickly and problem solved. The service team is awesome. Dani was my service rep and she was so easy-​going and friendly but knew her stuff. The KIA team is fantastic i can’t ex

They make my car servicing a breeze. I come here often (only because it seems like my car has constant recalls) and each time is as easy as the last. They have wifi in their waiting room so I often just put a show on my tablet and sit and wait.
The staff is wonderful at being informative and not pushy. They let me know the state of my tires (not good…) but didn’t push me to purchase them from them. They simply told me I should be aware it’s time for some new ones. My oil changes/​recall/​tire change appointments never last more than an hour.
Pro tip: make an appointment online so they’re expecting you and you get out of there faster.

Really appreciated the level of professionalism and service at this dealership… stopped in to look at a vehicle and had the pleasure of making the acquaintance of Anthony Hill. I did purchase a vehicle and the experience was not only painless, but enjoyable… Anthony’s high level of experience, knowledge and personal integrity were apparent immediately. I feel very good about my decision to purchase a vehicle here and would wholeheartedly recommend you, at the very least speak to Anthony… I
seriously doubt you would regret it.

My past review still stands. They made it a great experience. I was so excited about driving something new after driving a Jetta for 15 years, I forgot to look at the little things. The only thing I can say that I have found since I took the keys is that junky rubber floor mats were put in place of the originals. Not a big deal really, but I believe the reason I received what I did from the insurance company for my Jetta was because I always took care of the carpet, et al.
Just my take, but check it out when you buy used and ask them about it.

When I walk in ready to purchase a car, and salespeople ignore me and walk directly past me as I stand there for nine minutes, you get one star. I can’t even begin to imagine the lack of service if I had bought a car here.

Went with my friend to get his KIA Rondo looked at and the check engine light came on. Even though you need a appointment for service at this KIA dealership the guy we worked with ran the codes to make sure if it was something major we needed to work-​on. Just a leaky gas-​cap which is nothing to serious for service. NOW THAT’S CUSTOMER SERVICE!

My husband’s car needed to be serviced, so we dropped it off in the morning and thought we weren’t gong to make it to pick it up on a Friday at 6:30 right before they closed. They were still open, which was so nice, as many places might have left a few minutes early on a Friday.

Seeing so many poor Unilocal reviews for Kia of South Austin really blows my mind, because I received the best customer service ever at this dealership from Anthony Hill. A bit of backstory, driving home home from HEB two weeks ago my poor old car’s engine decided to spontaneously combust. Working an hour north, I really needed a reliable and affordable car, ASAP.
This past Saturday, after 6 hours of looking at potential cars, I was about to lose it. Then I pulled into Kia of South Austin. From the moment I stepped foot on the lot, Anthony Hill had my back. He worked his butt off to help me find the exact car that was right for me. Not the car that might have gotten him the highest commission, or a car he could up-​sell with fancier add-​ons, but the one that he knew would fit my needs and budget. Working with him was truly a Godsend after my experiences at all the other dealerships. I don’t think there’s a more honest, forthright salesman in all of Texas.
Long story short, I ended up with a nicer car than I thought I could afford, with better financing than I deemed possible, from a guy that treated me like family. I’m very happy with my new Forte and still can’t believe that I got such a great deal! If you’re in the market for a new car, go strait to Kia of South Austin and ask for the ‘Real Deal’ Anthony Hill. The rest will be history.